Ratings based on 978 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from uk

Convenient for the main areas of Boston

Posted Jul 26, 2014
Pros: Position,pool facilities.
Cons: Rooms need upgrading
Location: Duck tours ,parks walks in the markets and freedom trail
Hotel seemed "tired",toilet overflowed,coffee maker didn't work and the shower fitting loosed on the wall.
3 out of 5
by A verified traveler from boston

Nice hotel, but the service at the pool was horrib

Posted Jul 20, 2014
Pros: Clean, great location
Cons: Service in the pool area.
Location: Close to Fenway Park, shopping, Nightlife.
We booked this hotel specifically for the pool. The service was consistently bad. After waiting for 20 minutes, we finally waved down a server. She had a poor attitude and it did not improve over the course of her serving us. We were sitting feet from the bar, yet it took a great deal of time for our drinks to arrive. My husband waited an hour and a half for a cheeseburger-he got it well after everyone else had eaten. He waved down a different waitress, Kallie, and she helped greatly. She was the shining light and the hardest worker on the pool waitress staff. Joshua was also helpful, he cleared our plates after our server left them sitting in front of us for hours. The next morning, we went back up for breakfast and the service, again, was extremely slow and poor. The manager blamed the fact we waited so long on the elevators-while a friend went to a coffee shop, got coffee and returned before we were served. Sadly, when you pay for a nice hotel you expect better service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great modern hotel in good location.

Posted Jul 19, 2014
Modern hotel with spacious rooms. Lovely roof top pool, great for early evening swim and drink. Only bit lacking for lounge/lobby area to relax in. Otherwise ideal.
4 out of 5
Recommended
for Everyone
by A verified traveler from n. ireland

boston back bay hotel

Posted Jul 16, 2014
Good location close to back bay station and shopping, pleasant hotel with good breakfast. roof top pool is a bit of a gimmick and is VERY busy!
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great stay

Posted Jul 15, 2014
Pros: roof top pool, clean rooms, comfortable bed, welcoming staff, close to train Cons: parking (42per night for self parking and no street parking available)
5 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool, England

Lovely hotel. Great location.

Posted Jul 13, 2014
Pros: The location, the room, which was down the hall from an excellent gym and the helpful staff. Basically everything!
Cons: The wi-fi was expensive
Location: Opposite the Prudential Centre which is great for shopping and restaurants. All attractions easily accessible bt subwat
We had an excellent 4 night stay in this hotel. The staff were all pleasant and gelpful and made us feel welcome. The room was excellent and the beds unvelievably comfortable with lots of pillows. It is in a great location across the road from the subway station and very close to numerous restaurants.
4 out of 5
Recommended
for Couples
by A verified traveler from Syracuse NY

Posted Jul 7, 2014
Pros: Roof top pool is a big hit! Location is superb as we were able to walk to Fenway and numerous shops and restaurants.
Cons: Make the pool bigger!
Location: Fenway Park is a mile away, two malls very close, historic sites within a 5 minute walk.
we arrived and were shown a room smaller than expected. After expressing our concern we were moved to a much more spacious room which we were very happy with.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to restaurants and attractions.

Posted Jul 6, 2014
Pros: Location
Cons: Alcohol prices.
Location: Great. Restaurants shopping and attractions.
Great staff close to shopping and restaurants. Only negative was expensive alcohol.
5 out of 5
Recommended
for Couples
by A verified traveler

Honey Moon

Posted Jul 3, 2014
Pros: Staff was so nice.
Cons: Bell hop had an attitude.
Location: Really nice architecture if you want to walk around and look.
They were awesome. We checked in late but they still made it special.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2014
Pros: Hotel was clean and the location perfect for what we needed. They had a beautiful roof top pool to sit out and have lunch or snacks or drinks.
Attending a concert with friends. The venue was in walking distance so no need to sit in traffic and pay for a cab. Hotel staff very pleasant and inquiring about our activities and how could they help. Suggested walking would be the best way to get to the concert and handed us pre made instructions that were great.