Ratings based on 888 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Hampshire

Great location in Back Bay.

Posted Feb 23, 2015
Pros: Everything except the heating system in our room. It was a little hard to maintain the correct temp.
Cons: The heating system.
Location: In the Back Bay with great restaurants, bars, and shopping. Also walkable to Kenmore Square, Fenway Park and Boston University and Northeastern.
Very helpful staff. Perfectly clean. Nice bar. Steps from Newbury Street and the beautiful Commonwealth Avenue mall.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom central MA

close to Jordan Hall

Posted Feb 18, 2015
Location: Jordan Hall, BSO
We were upgraded to a suite which was great as we had to spend an extra night due to blizzard. Clean and comfortable. Had problem with toilet but this was fixed right away. Lighting was a little dim. View from window was terrible. A brick wall. Room service food not so good. All in all, a great place
5 out of 5
Recommended
for Students
by A verified travelerfrom New York

Perfect locaton

Posted Feb 5, 2015
Pros: Very charming and great staff
Location: 1 block from our appointment at the Berklee School of music, perfect for us
Boutique hotel, very charming. Felt more like a University Club Hotel which was perfect
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dublin

Weekend trip to Boston

Posted Jan 19, 2015
Pros: The staff were brilliant!
Cons: The coffee, not great....
Location: Shopping and dining everything you could want is no mor than five minute away, the"T" undergound is just along the road so its easy to get around.
Upon arrival at The Eliot, the staff were friendly and polite. The suite we booked was roomy and clean with plenty of seating and storage. The rooms were mostly lit by lamps which during the evenings can be a little too dark! The food in the restraunts was very good but could be considered pricey but not overly so! The location of the hotel is fantastic for shops with the main shopping area only a two minute walk from the hotel, the area itself is very nice and safe. Overall we plan to stay here again and probably bring our children with us for a longer stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
Hotel was wonderful, staff was extremely helpful and friendly. We were upgrades to a suite which was beautiful and very comfortable. Room was very quiet even though we were right across from the elevators. We didn't hear a thing. Great location right near the T, getting around was very easy. Would absolutely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful rooms; great location

Posted Jan 18, 2015
Pros: They upgraded us to a suite!
Very helpful staff. Manny at the front was great doing everything he could to assist my 80 year old mother!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Great rate on Expedia!

Posted Jan 17, 2015
Pros: The location to Berklee College of Music is great.
Cons: Our room was a bit cramped, compared to a similar room at the the Lenox.
I liked this hotel well enough, but honestly, I'm a HUGE fan of the Lenox. It was hard not for me to compare. The Eliot is lovely, but I'd choose the Lenox any day. I got a great last night rate for one night that included breakfast. Only problem with that...my idea of "breakfast" and theirs was a little different. Expedia needs to clarify. It was basically some hard boiled eggs and croissants. If you wanted anything more then that, you had to order of the menu and the "free" was not applied in anyway to that. The room was nice, the bed was comfy. In a pinch, I'd stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Belém Brasil

Muito bom e aconchegante

Posted Jan 15, 2015
Não houve problemas, hotel confortável, acolhedor é bem charmoso
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Boston tradition

Posted Jan 14, 2015
Pros: Service & location.
Recently stayed at the Eliot Hotel and it was a very pleasant stay. It is a grand hotel of years gone past, although it is staying up with modern conveniences. Would highly recommend a stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Hotel

Posted Jan 11, 2015
This was a fantastic hotel. My wife and I stayed here for two nights and could not fault it. The service from the staff was amazing and they were extremely friendly, taking time to give directions and information on Boston attractions. The hotel while small has everything that we needed. I would stay there again