Ratings based on 964 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis, MN

Great boutique hotel on Commonwealth

Posted May 26, 2015
The highlight of the Eliot is the staff. They are all very warm and friendly. Room are nice and well appointed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
Wonderful stay. Pleasant staff. Great accommodations!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southeastern Connecticut

Happiness over the weekend!

Posted May 25, 2015
Pros: Friendly staff; central location; quiet; suite with plenty of room; and nice bath!
Cons: More room to set personal toiletries in bathroom.
Location: Perfect location! Central. Short walk to Fenway,shopping at Newbury Street and restaurants and Boston Commons a pleasant stroll down Commonwealth!
My mom and I were looking to stay in the Commonwealth Avenue area for one night on Memorial Day weekend. We had Red Sox tickets for Sunday and booked a whale cruise on Saturday afternoon. Our train arrived one hour late which really could have started the weekend badly, but we were able to grab a cab at Back Bay station to the Eliot and they were friendly, efficient and understanding. They also upgraded our deluxe room to a suite upon arrival. We checked in, freshened up, and with the help of the doorman, got a cab down to Long Wharf. We arrived in perfect time to catch our whale watch tour which was phenomenal. After a 3 plus hour tour, we enjoyed dinner at Legal Seafood at Long Wharf, and caught a cab back to the hotel. Mom stayed on the pull out sofa which the staff had readied and I slept in the bed in the bedroom. It was very comfortable and we slept great (fvery quiet)!! We ordered room service and had bagels, muffins, banana bread, fresh fruit, oj and coffee from the inroom keurig. We spent the morning relaxing in the room. Then packed up, checked out and stored our bags for pickup that evening on the way out of town.. We enjoyed a nice lunch at La Voile on Newbury, the Red Sox game, a nice walk and shopping and dinner at Piatinni's on Newbury. Walked back to the hotel, very quickly retrieved our bags and again were provided a cab back to the train station! Very convenient and friendly!!! Definitely will stay again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas TX

Texas Girls visit Fenway!

Posted May 23, 2015
The staff is so nice. Manny at the door gave us so many good idea for places to visit. The room was perfect and check in and out was a breeze. All other hotels should take lessons from The Eliot. We will be back.
5 out of 5
Recommended
for Couples
by A verified travelerfrom New Zealand

Very elegant hotel, in lovely part of Boston

Posted May 18, 2015
Pros: Location, luxurious feel and comfort
Cons: Entrance foyer slightly cramped -there was a rather ugly small extra dining area en route to the dining room breakfast area that seemed superfluous.
Location: Great location -hand to Civic buildings in Copley Square, Fenway Park, the River, the Art Museums. Good restaurants and shops around the corner.
This hotel is almost perfect- elegant, stately and yet with modern comfort. Handy to Copley square, good shops and restaurants and a short walk to the Art museums and Fenway parks. The footman at the door was a legend -helping with temporary car parking, advice about local cafes and advising about public transport while doing all his usual duties- helping with luggage etc. Other staff also helpful and pleasant.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

A very nice hotel

Posted May 14, 2015
We stayed previously at this hotel so we know it well. Great location for us and a real boutique feel. Great staff. One issue: we could not get a drink at 11 pm on a Friday night. The adjoining bar/restaurant (under separate management) would not seat us despite having room (they said they were closing). They instead pointed us to a bar about a 10 minute walk away. At 11 pm, on a Friday. Really? And when we returned the adjoining bar was still going strong. Perhaps it was my grey hair . . .
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location perfect for shopping and restaurant

Posted May 14, 2015
Pros: Location
Cons: Paintwork in our bedroom looked a little old
Wonderful!! Great location and wonderful staff and great helpful early check in
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NH

Posted May 7, 2015
Friendly staff, comfortable, clean room, great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted May 4, 2015
Hotel has great character and location. The attached restaurant is ok, service and host could have been a bit more friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tyler Tx

Great location to Fenway Park and shopping!

Posted Apr 24, 2015
We'd never been to Boston and were pleasantly surprised with the friendliness of the city and everyone. The hotel staff was wonderful from the doorman to housekeeper!