Ratings based on 771 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami,fl

the best service and location ,

Posted Nov 20, 2014
Pros: the room
Location: newbeery and easy access to the T
since we arrive the sfatt was incredible , great reception ,nice and warm, the room was AMAZING , and the day by day even better totally recommendation on this Hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Lovely hotel .Nice area

Posted Nov 13, 2014
Lovely room Free wifi Handy for nice shops, metro etc Friendly staff Two good, but expensive, restaurants on site . Would have been nice to have a spa , breakfast facilities and coffee maker in roomHelen
4 out of 5
Recommended
for Everyone
by A verified traveler

Boutique hotel on beautiful Commonwealth Avenue

Posted Nov 12, 2014
Pros: Spacious rooms, great staff, walking distance to the T and Copley Square
Cons: Very small bathrooms
We just returned from a two night stay at the Eliot. Everything was wonderful - room was clean and spacious. Beds are very comfortable and there are nice amenities in the room, with turn down service each night. Staff is very helpful. Would recommend for anyone who does not want to be in a very busy hotel or in the middle of Copley Square, but close enough to it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom K

This is a quaint hotel that feels very European.

Posted Nov 10, 2014
We stayed at The Elliot and were very pleased. It is close to Newberry Street and the subway. The hotel room was a nice size and the bed extremely comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2014
Great location and friendly staff. Got a complimentary upgrade to a suite. Nice surprise.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom connecticut

very nice and helpful staff

Posted Nov 7, 2014
Very nice and helpful staff. Would highly recommend! Walking distance to colleges, shopping and sites. They provided a wonderful running map for the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

A perfect city Boutique Hotel

Posted Nov 4, 2014
Pros: location, comfort, great staff
Cons: hook on the back of bathroom doors!
Location: convenient for the T subway. Great to walk to Newbury Street, and wonderful to walk along Commonwealth Avenue
It is so very good to stay in a wonderfully comfortable, convenient deluxe hotel knowing that it has not got all the corporate trappings of hotels belonging to large groups. Yes there were 1 or 2 minor points about the 'view out of the window from the suite' and the 'air conditioning not being wonderfully efficient' (which was fine for us as we don't like dry air conditioned rooms). These comments have been written about previously by other guests, but really the plus's outweighed any small negatives. The atmosphere and welcome from the staff made entering the hotel a great experience….. and this happened every time we walked back in! The comfort of the furnishings and keenness and willingness of the staff to go out of their way to make sure you have a good stay outweighs anything else. The breakfast was great and very good value. The location is perfect and really, I am not sure what else you could want from a Boutique City Hotel…… except maybe a hook on the back of the bathroom door.
5 out of 5
Recommended
for Everyone
by A verified traveler

Consistently Good

Posted Nov 3, 2014
Location: Great shopping on Newbery Street. Close to the Museum of Fine Arts and Isabella Stewart Gardner Museum as well as Fenway Park.
We always love staying at The Eliot. And with the Expidia VIP upgrade, the room was fantastic! Very clean and great service. Feel like a European boutique hotel.
5 out of 5
by A verified travelerfrom UK

Lovely hotel but far too expensive

Posted Oct 30, 2014
Weather it's expedia, the hotel or me for not researching or negotiating, the fact was that I paid too much. I won't stay again even though it was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2014
Loved our stay. Didn't want to leave. Everything was perfect