Ratings based on 719 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Denver

Old Hotel

Posted Aug 27, 2014
old hotel and overpriced. Very small room, no HD TV and they want to charge for internet!
4 out of 5
Recommended
for Other
by A verified traveler

In heart of all things Boston.

Posted Aug 20, 2014
Pros: Location, bar and classic design. Loved Catie the hotel dog.
Cons: Valet. The valet service did not measure up for a hotel in this class.
Location: Newburry St., churches, Copley Mall, Boston Commons, ....
Good, updated rooms, beautiful setting. Really well located in the heart of Boston.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great view and courteous staff. Delicious food.

Posted Aug 13, 2014
Perfect location. Staff was wonderful and room was clean and spacious. Only place we would ever stay in Boston!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2014
Awesome, nice relaxing and very clean. Loved it and great location
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Posted Jul 28, 2014
Location is perfect, hotel was clean quiet, elegant. There was a fire alarm at midnight but the system kept everyone informed and assured the guests until the fire dept. reported and turned it off. Very relaxing atmosphere in spite of the fancy decor. Lovely anniversary trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glenview, IL

Beautiful hotel in the heart of Boston

Posted Jul 21, 2014
Beautiful hotel; seamless check-in and check-out, service was exceptional; elegant room; comfortable bed
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Jul 13, 2014
The Fairmont Copely Plaza is a Grand Hotel. Opened in 1912, it exudes the style, elegance and opulence of its time. We stayed here for a week and explored Boston from this ideal setting on Copely Square. The T (underground) is very close, as is the rail station if visiting New York. Boston is easy to get around and the Fairmont provided a luxurious base. There are many restaurants near by, and the Hotel long bar is a comfortable place to dine. The room was large, with a walk in closet and king size bed. The Bathroom was a little on the small side but perfectly functional. The staff were professional, friendly and could not have been more helpful. Room service was courteous and prompt and the meals as described in the menu. The Public Library and Trinity Church on the Square are a must see and less than a two minute walk from the front door. We enjoyed our stay and would not hesitate to return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norman, OK

Wonderful location to visit many historical sites

Posted Jul 11, 2014
Gorgeous hotel with outstanding staff made our stay a wonderful experience . Our room was beautifully decorated and impeccably clean. The location made it easy to walk to sites or catch subway. I would stay there again in a heartbeat!
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Latin

Posted Jul 9, 2014
Pros: Old world Charm
Well located,close to subway Copley giving access to all precincts.Walking distance to shopping at the PRUDENTIAL Centre. And Copley Plaza..trolley tours stop outside Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from n/a

Fancy!!

Posted Jul 4, 2014
Great hotel, luxurious. Room cleanliness was lacking, there were empty liquor bottles in the closet and a cockroach in my room, something that should be taken care of in such an expensive hotel.