Ratings based on 470 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Connecticut

Our Trip to Boston

Posted Aug 18, 2014
Cons: Listen to the customer and when you relate back what they asked for and you tell them this is your reservation information...it should be.
Upon arriving we had no idea how to get into the hotel lobby, once their the room that we were given was not near an elevator (I had told the hotel that my husband was disabled and we needed to be near elevator), as a matter of fact it was almost at the very end of the hall. We asked if a shuttle was available to take us to Fenway and told "NO". I walked outside to get a bottle water at the store and there were 3 shuttle bus's going to Fenway. The bathroom was dirty and the toilet had to be flushed a few times each time you used it, and the refrigerator that I asked to have in the room for my husbands insulin and medicine was nowhere to be found. I called the desk and was told that one would be delivered for $10. This hotel which is in the middle of several medical hospitals, buildings and colleges on medicine was predjidous against a sick human being and charged us for the use of a small dorm type refrigerator. Is not like I could put the meds on ice...the ice bucket had no top. Pillows were deceiving, looked fluffy and stuffed but once you used them to lie down they deflated and were flat. One last thing when we opened the curtains to look at the city, all we saw was the bricked side of the building next door...two feet away from the window.
2 out of 5
by A verified traveler

basic and old hotel

Posted Aug 8, 2014
Pros: adjacent to a foodcourt and pharmacy
Cons: update room & bathroom to make it look nicer and clean
Location: unless you are visiting the hospital I would never stay at this place again
your very basic place to stay - old and dark furniture and decorations, tiny bathroom. Staff was somewhat friendly and lack knowledge of directions or suggestions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, easy walk to Fenway Park.

Posted Aug 4, 2014
Pros: Location
Location: Location was great , near Fenway Park and many restaurants and nicer bars. Close to Huntington Ave. which makes it very easy to head downtown
Liked the location of the hotel. Felt like a safe , secure location. Parking garage made it very convenient as well as the restaurant on site. Pretty decent meal when you're too tired to venture out. Easy walking distance to Fenway Park makes it an ideal location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location to stay in Boston

Posted Jul 28, 2014
The hotel was a bit outdated, however, clean and beds were very comfortable. The room was not very spacious and the bathroom needs a fan for after showering. There is a food court on ground level and it provides any type of food for a good price. Overall a comfortable place to stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Good location, with food court for meals.

Posted Jul 28, 2014
Nice stay but did not get room that was booked by Expedia.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value, convenient location.

Posted Jul 27, 2014
Pros: Comfy room: fridge, microwave, coffee maker, free wifi (yay!) Easy walk to metro Lots of cheaper, convenient food options very close by
Cons: Nothing, Just bear in mind the location means there isn't a big night club scene or anything like that, though the the hotel bar is perfectly pleasant
Location: You're in the centre of the medical area. Easy to metro, Isabella Stewart Gardener and MFA, Fenway and Emerald Necklace.
Staff very friendly and welcoming. This hotel mostly serves the medical area, and is well set up to look after families of patients, I was there for six nights on a course and it suited me fine. There's a reasonable bar and restaurant at the hotel, and a food court and pharmacy in the same building. Starbucks, Dunkin' and a couple of burrito places all very close by. If you wanted to do tourism, you can walk to the art museums, Fenway park, and Boston public transport is easy to navigate and cheap. Subway train just 4 minute walk and a couple of bus stops to get to other spots. It's not in the centre of the city, (about 8 mins on subway to park street) but Boston isn't a huge city. It suited me fine and I thought it was good value. The hotel was clean and well maintained.
2 out of 5
by A verified traveler

A hotel close to a noisy hospital

Posted Jul 24, 2014
Condition and facility are not good, especially the underground parking lots. Ambulance sirens from time to time making your rest very disturbed.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

It was fine.

Posted Jul 21, 2014
The hotel was fine. The location is decent. My 7am wake up call came at 5:30, though. The night staff didn't know anything about the T but he daytime staff was very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Poughkeepsie, NY

Posted Jul 21, 2014
Pros: Location
Cons: More bath towels in room. They were only 2.
Location: Close to T and restaurants, walking or riding.
Only stayed 1 night, but it was very reasonable and within walking distance to may venues and close to T. Would stay again.
3 out of 5
by A verified traveler from Dallas, TX

ok

Posted Jun 30, 2014
Pros: close to where I wanted to go in the medical center area
Cons: Nicer amenities, better than ok services
Services passable. Nothing to recommend either facility wise or service wise. Forgot to call the taxi but refused to acknowledge