Ratings based on 1,047 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
great hotel, hotel staff are very friendlyPosted Jul 16, 2014
great hotel, hotel staff are very friendly and helpful. It was raining hard when we checked out, the doorman (the tall guy) is very helpful and always go out his way to hold umbrella for customers that go out/in the car, that's so nice!
for Everyoneby A verified traveler from New York
Posted Jul 14, 2014
Overall, it was a good experience at the Langham. The staff there were very friendly.
for Everyoneby A verified traveler from
Great hotel in a great locationPosted Jul 11, 2014
Pros: Location - easy access (less than 10 min walk) to Aquarium, Faneuil Hall & Quincy Market, restaurants.
Cons: The gym is a bit small
Room was very clean, bed very comfortable. Staff were very friendly and professional.
for Everyoneby A verified traveler from Chicago, IL
Great Hotel in a Great LocationPosted Jul 11, 2014
Pros: The chocolates and water bottles left every evening on our night table.
Cons: The bathroom wallpaper could use some updating.
Location: Fanieul Hall and many of the sites on the Freedom Trail a very close by.
I loved this beautiful elegant hotel. The staff is very friendly and the service is top notch and the location can't be beat for walking to all the tourist sites. Loved the courtesy pink taxi that takes guests (for free) to any destination within a two mile radius of the hotel.
for Everyoneby A verified traveler from Norwich, England
BOSTON , MA July 2014Posted Jul 9, 2014
Pros: Great location for everything Boston has to offer with a pool to relax in after a hard days sightseeing!
Cons: Nothing springs to mind
Location: You can walk to everything ie shops, restaurants and all the historic sites.
Great hotel, very classy feel to it but staff friendly too. Room was lovely with nice touches like the chocolates and slippers!
for Everyoneby A verified traveler from Brisbane, Australia
Super comfortable, lovely hotel. We'll be back!Posted Jul 7, 2014
Pros: Size of the rooms. Great service. Beautifully decorated from reception to the rooms.
Location: The proximity to Boston Common was great for a morning jog. Great spots to eat nearby was also handy.
The size of the room was the first pleasant suprise in this beautiful hotel. The beds were very comfortable and the towels were luxurious. We loved our time here and will stay here again next time we are in Boston.
for Everyoneby A verified traveler
Elegant, central hotelPosted Jul 7, 2014
Really convenient for those who want to walk the city - Boston Common, Quincy Market and the North end all easily accessible. We even walked from the hotel to Fenway!
by A verified traveler
Interesting StayPosted Jul 6, 2014
Pros: Very nice ambiance, beautiful pool and spa. Good location.
Cons: Customer service not up to par. No room service ever came and a number of things in room did not work.
Beautiful hotel located in a convenient area of Boston. Ordered room service at 7pm that never showed up, even after a reminder call 60 minutes after placing the order. Gave up after an hour and a half and had to go out to dinner in town. Had a bed lamp that did not work and a shower temperature knob that was so loose that it would not stay in place and always went to cold. Went to go for a walk in the morning at 7am with my 9 year old daughter, to find "ladies of the evening" coming out of the hotel from their evenings' rendezvous' and gathering together outside of the building. Told the people at the desk and they apologized, but no comps. First and last time at the Langham for me and the family. There are many good hotels and Boston and never had an experience like this before.
for Everyoneby A verified traveler from CT
Posted Jul 6, 2014
This has been our second experience at the Langham. We love this hotel, and it has everything we need . We have 2 small kids and the staff was super accommodating!! Great staff, pool and service ! The wi- fi could be better . Next time we visit, we will do the chocolate tasting !
for Everyoneby A verified traveler from San Diego, CA
Lots of thought and customer carePosted Jul 4, 2014
They did all those little things that make your stay at their hotal special. I had a great time. I enjoyed all the little amenities that they provide. The location can't be beat.