Ratings based on 1,101 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from London
Langham luxuryPosted Sep 10, 2014
Helpful staff and lovely hotel. Central location so easy for shopping. Beautiful bar and restaurant
for Everyoneby A verified traveler from virginia
Outstanding servicePosted Sep 2, 2014
Check In easy.. Concierge immensely helpful.. Spa and pool a lovely experience. All staff made eye contact and made me feel good. So convenient to best of Boston. I was hoping to enjoy the chocolate bar, but it turns out it is seasonal, and starts back up Sept 6, so no chocolate buffet for me.
for Everyoneby A verified traveler
Beautiful hotel, friendly staff, and great locatioPosted Aug 31, 2014
Pros: It was clean and the staff was helpful.
Cons: The door latches were very loud, it would wake us up throughout the night with neighbours opening and closing their doors.
Location: The Market, Boston Common, the Harbour
Overall the experience was great - and we loved the location to the market and restaurants.
for Business Travelersby A verified traveler from montreal quebec
Vert Nice hotel close to the Quincy Market.Posted Aug 29, 2014
Cons: The bed
Location: You are downtown close to everything.
I found the experience a little expensive. This is not a hotel for a family vacation. For a business purpose excellent.
for Everyoneby A verified traveler
5 Star Hotel in Historic BuildingPosted Aug 26, 2014
Pros: Comfortable mattress and bathroom room although no toothbrush was provided
Managed to secured a last minute discounted deal through Expedia. Check-in was hassle free. The room is very big and comfortable with ceiling height close to 5 meters (15 feet) as the building was built more than 150 years ago. Had a little problem with the coffee machine but was replaced by housekeeper immediately. Check out was hassle free.
for Everyoneby A verified traveler from Australia
Hotel centrally located & close to the actionPosted Aug 18, 2014
Cons: The walls are from made timber & gyrock, which allow noise to travel. ( Too late to make it good)
Location: Very close to the harbour, and resturants
Banging of the doors was felt in our room each time some entered their room. The fire alarm went off at 2330 and we were required to evacute the room.!!!!!
for Everyoneby A verified traveler from C
First Time at the Langham Boston - August 15Posted Aug 18, 2014
First of all, the place is beautiful. Second, the evening doorman, Dan, was very nice. I only had an overnight bag, but he asked twice if he could carry it. I had an in-room breakfast, which was basic; eggs, wheat toast and bacon. All were hot and good. I ordered orange juice with note requesting no pulp. Food service called to say their OJ has pulp. I asked if they wouldn't mind straining it, and they did. The OJ was good. I think the only thing I had an issue with is no defining area for standing on-line when checking in or out. I don't know if the Langham Boston doesn't want to use a rope method because it takes away from that initial charm, but it wouldn't offend me. Only because people who were waiting for someone to sign in were crowding the area and I had to ask if they were waiting on line, they were not. Another gentleman came off the elevator and walked right over to the check-out counter announcing he was checking out. I explained to him that there was a line. Also. the check-out person told him the same and he got pretty upset and stormed off, but not before slamming his keys down on the counter and stating all he wanted to do was check out. That's why I believe a more controlled front/check in/out area would be nice.
for Everyoneby A verified traveler from New Hampshire
First-class hotelPosted Aug 18, 2014
Pleasant, clean, friendly staff -- everything you'd expect in a first-rate hotel.
for Everyoneby A verified traveler from Toronto, ON
Very pleasant experience, perfect locationPosted Aug 17, 2014
Walking distance to many attractions, restaurants and parks. Very friendly hotel staff, very helpful.
for Couplesby A verified traveler from Georgetown ON, CANADA
Beautiful hotel downtown BostonPosted Aug 10, 2014
Pros: Location, helpful staff.
Cons: Nothing, we were extremely pleased.
Location: Walking tours, Fennell Hall (sp), many great shops, good selection of restaurants, pubs.
Staff was extremely helpful, location was ideal to take in all attractions downtown Boston. We took our bikes, did some cycling in Cape Cod, stopped at The Langham on our way home. They took care of storing our bikes for us, no problem. Would stay there again.