Ratings based on 1,259 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom outside Boston, MA

Quincy Market/Faneuil Hall Beauty

Posted Dec 17, 2014
Pros: Fantastic location, easy few blocks to walk from Faneuil Hall/Quincy Market, shopping areas. Beautiful hotel. Nice area.
Cons: Prices are too high for breakfast, you'll want to eat out if you're on a budget or with a family.
Location: Just blocks away from Faneuil Hall/Quincy Market, Boston Common, Beacon Hill, downtown shops, theatre district, Copley Plaza. Walk and enjoy.
We had a lovely Christmas family getaway weekend at The Langham in Boston. Can't beat the location if you want to be near the sparkling lights of Quincy Market, Faneuil Hall, and the Boston Common. Spacious, clean room (even with two double beds) for our family of three. Relaxed after a day of shopping with a little exercise in the gym and then a dip in the Zen-atmosphere pool and hot tub. Really lovely place for a mini-holiday.
5 out of 5
Recommended
for Everyone
by A verified traveler

Swell

Posted Dec 8, 2014
The hotel is lovely and the staff members were exceptionally helpful and polite.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Escape to the City

Posted Dec 8, 2014
We had a fantastic stay at the Langham! The hotel was beautiful and the staff provided exceptional service, beyond our expectation. The hotel room was extremely clean and well appointed. We were very impressed. It is our intention to escape to the Langham again next month and probably the month after that!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2014
Enjoyed our stay. Very well appointed. Close to everything. Safe neighborhood. Cheap parking at Post Office Square.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Polished, clean, comfortable

Posted Nov 18, 2014
Excellent. Perfect for long weekend in Boston. Exemplary staff. Luxurious touches. Crisp, clean scents throughout. Staff informative, polite, and helpful. Room very clean. "Black-out" curtains ideal for sleeping in. Room service was prompt. Doorman very helpful w/luggage and hailing cabs. Short walk to Faneuil Hall. We strolled up to a couple pubs near Faneuil, and continued the short walk into the North End for unbelievable Italian dinner. Will definitely be staying at the Langham again.
3 out of 5
by A verified traveler

Snooty and pretentious unwelcoming concierge

Posted Nov 17, 2014
The lobby was full of well dressed business men and escorts. Traveled with a child and upon arrival men at the front desk were busy all three of them on there phones. I stood in front of them for at least 10 mins before anyone looked up. When I told them we had a child with our group they snickered. Guest services?? Not really... We walked into a room that was heavily perfumed. It automatically caused my throat to close and eyes to water. When we called down to the front desk to change rooms we were told that it was the hotels signature scent. We were denied a new room. Moments later a man arrived with what he called a "smoke tab"... It just happened to be the same awful scent that was already in the room. He removed the pre-existing "smoke tab" and brought us a fan instead. We let the room air out and ordered room service. A robe was sent for my child that had been bleached and possible starched. Awful. Room service was terrible and overpriced. The very sad part about this hotel is that there is an obvious disconnect between the front desk (pretentious and unaccommodating) and the people who actually do work there... Maintenance, house keeping, valet, all very nice. Would not stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very luxury hotel

Posted Nov 11, 2014
Pros: Anyone
Location: Few minutes walk from downtown and station. Very quiet and safe location.
I felt like a kid from Home Alone! My room was king size and the furniture they had was very antique and cute. I enjoyed very spacious well decorated room and amazing room service food.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Didn't want to leave.

Posted Nov 10, 2014
Pros: Service was excellent.
Cons: We stayed three people at each rooms and paid extra for it but coffee and cups were prepared only for two.
Location: Many sight seeing spots were close and walking distance.
Room is large and clean. Has coffee maker, slippers, an iron, robes and many amenities. I asked to make restaurant reservation at concierge desk and the restaurant treated us as V.I.P guests with special menu and complimentary desert. My nephew enjoined swimming poor as well. He asked to stay more and didn't want leave!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Nice hotel downtown.

Posted Nov 4, 2014
Centrally located, luxurious amenities. Great fitness facility and pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location near the waterfront.

Posted Oct 31, 2014
Pros: Comfortable, clean and great location
Lovely stay: comfortable, attentive staff. Easy walk to the waterfront and financial district.