Ratings based on 1,611 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from yorkshire, uk

Individual hotel in city centre

Posted Oct 28, 2014
We stayed at the Lenix for two nights at the end of our holiday. The hotel is in a good location near Prudential centre, shops and bars/restaurants on Newbury st. Staff were very helpful - concierge arranged Bruins tickets for us and gave advice on best way to get to arena. Good choice of bars/restaurants within hotel itself also
5 out of 5
Recommended
for Everyone
by A verified traveler from Kenosha, WI

Truly Welcoming

Posted Oct 27, 2014
Pros: The staff, amenitites & location.
Location: Shopping & amazing dining!
Not only was the staff welcoming they actually remembered us from day to day during our 3-day girls trip. We loved the fact that we weren't nickel & dimed for the bottled water in our room and the L'Occitane products in the bathroom were top notch. We visited all the onsite establishments for food & drinks and loved that shopping was a short walk away.
5 out of 5
Recommended
for Everyone
by A verified traveler

Most comfortable beds!

Posted Oct 27, 2014
Pros: Comfort, lobby, services
Location: Copley Square, Prudential, Freedom Trail, Boston Gardens
Central location, Pub on the premises, across the street from the Logan shuttle Back Bay which takes you from airport to 1/2 block from hotel for $5
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Nice Back Bay Hotel.

Posted Oct 26, 2014
We went to Boston for a couple of days off and to see some shows. This was a classic hotel that has been well maintained and includes many nice touches. Close to many things attractions and things to see. Also, it was easy to get to by the Subway.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. 5 minute walk to Hynes!

Posted Oct 24, 2014
Central location. Everything walkable. Classy atmosphere. Loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clemson, SC

Wonderful, professional, friendly staff

Posted Oct 20, 2014
We had an absolutely perfect experience at The Lenox! Will stay here on any return trips to Boston. Loved the staff, the location and the overall ambiance at this hotel. Not a single negative!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
Excellent service and location! Would definitely come back to the Lenox Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel

Posted Oct 18, 2014
Short visit but a wonderful hotel, staff and Boston area. Hotel is in agreat location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston Texas

Great location. Loved the hotel

Posted Oct 8, 2014
Pros: The location and the ambiance.
Cons: Our mattress was not very comfortable. However, the rooms were very nice and the concierge was extremely helpful.
Location: We went on a ''duck tour". Very close to the hotel and so much fun and very informative. We also walked to most areas. Freedom tour was excellent.
Location was perfect for walking, dining, shopping and most of the sights
5 out of 5
Recommended
for Everyone
by A verified traveler

Best ever!

Posted Sep 30, 2014
This trip was for my wife's 40th bday and we decided to come to Boston because she is such a history buff. I have never ben more impressed with a outfit like the LENOX!!! Top notch 100%!!!! Would recommend to anyone who asks!