Ratings based on 1,942 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Great hotel, convenient location, and helpful staf

Posted Apr 17, 2015
I have stayed here twice now and both times had a great experience. I like the location of the Lenox being close to the shops on Newbury St. Some of the bigger rooms have wood burning fireplaces and the staff is very helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

絶好の立地

Posted Apr 9, 2015
Pros: 絶好の立地
Cons: 浴槽、トイレを独立させてほしい。
Location: コンベンションセンター、ボストン美術館
観光するには絶好の立地で地下鉄でどこにでも行けました。ガイドブックに載っているお店も徒歩圏内にたくさんあります。もう少し深いバスタブがあれば最高でした。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dundee

Great hotel, Great location

Posted Apr 9, 2015
Think hotel was brilliant. It was everything my wife and I needed for our first trip to boston. It's a very classy hotel with great, friendly staff who were were helpful even before we arrive, it has everything on site you'd ever need but is also situated in such a convenient location that you can do whatever you want at a moments notice. Really really great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston MA

Great Hotel

Posted Apr 7, 2015
Pros: The room was a great size, the beds were very comfortable and they have turn down service.
Cons: The bath tubs were small
Location: Shopping on Newbury street, its right next to the Library and in the heart of Boston. What else could you possible want.
If your coming to Boston I would definitely recommend you try this Hotel, Historical building, beautiful rooms, and very helpful staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom P

Charming hotel

Posted Apr 7, 2015
Loved the decor and everything about this hotel. In great location with very friendly and helpful staff. Lots of nice restaurants in a walking distance too. Definitely recommend it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico

Ubicación

Posted Apr 5, 2015
Muy buena ubicación Amplia recámara Mucha gente local visita el bar
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Beautiful Bostonian boutique

Posted Apr 4, 2015
Fantastic place to stay - central location of Back Bay,close to great shopping of Newbury street and history such as Boston public library and Trinity church. We also found it easy to walk the Freedom trail and get to food of North End. The hotel was so comfortable with great-sized rooms. Staff were friendly and helpful. Would stay here again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom K

Great hotel in amazing location.

Posted Mar 29, 2015
Service is top notch. Staff so nice. I'll definitely return. Bathroom could have been updated better and it was dark.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Great location near Newbury St in Back Bay

Posted Mar 29, 2015
We'll run elegant hotel. Good food and excellent service
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 宮城県

素敵なクラシックホテル

Posted Mar 20, 2015
Pros: 部屋の快適さ。素敵な内装。コーヒーやホットチョコレートのサービス。立地。安心できるスタッフの対応。
Cons: 暖房のシステム。音がひどいです
Location: すぐ隣の公立図書館はまるで美術館のようです。無料で入れます。 トリニティ教会も素敵です。有料ですが、中を見学できます。
3/3から娘と4泊しました。 シーズンオフだった事もあると思いますが、チェックイン時にツインにグレードアップしていただきました。 ロビーも廊下も部屋もクラシカルでとても内装が素敵で、広さも十分でした。 ロビーには暖炉があり朝はコーヒーのサービス、夕方にはホットチョコレートとクッキーのサービスがあります。 毎日部屋にはチョコレートとミネラルウオーターのサービスがありました。冷蔵庫にはサービスのミネラルウオーターだけが入っているので買ってきたヨーグルトやフルーツを入れておけます。 古いホテルですが、部屋は掃除が行き届いており快適です。スタッフの人たちもとても親切で安心して滞在することができました。 唯一残念なのは暖房の音がひどかった事です。ただ、つけるとすぐ暖かくなるので寝るときは消しておきました。 公立図書館のすぐ隣で、Tのコプレイ駅からもすぐでどこに行くにも便利です。図書館やその隣のトリニティ教会も素晴らしいので必見です。 近くにベーカリーやコンビニ、レストランがいろいろあるので、食事にも困りません。