Ratings based on 1,889 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location great service

Posted Feb 23, 2015
We were only there for one night to see Blue Man Group. We were three adults and two children and reservied a mini suite. The room was comfortable, the kids had a confy fold out couch. The staff was very accomodating, found us a great italian restaurant nearby that would also be appropriate for the kids. All and all very happy with this hotel. Will definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Foi uma estadia excelente em todos os aspectos. E a localização do hotel é fantástica
4 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Small but nice

Posted Feb 22, 2015
This was a very nice hotel with a very nice staff. The doorman was very inattentive however. The main issue, and honestly as some one who is used to living in a cramped city and is impressed by any luxury, it wasn't a big deal, but everything was very small. The lobby, the bar, the elevator, and especially the bathroom. When I opened the door to the bathroom it's blocked off the entire toilet area. I had to walk in all the way to the shower and then close the door they also had a magnifying mirror you would have to sit on the counter too use it didn't turn around. The bed was clean and comfy and honestly it was all very pretty but just tighter than I would expect for the price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southeastern Conn.

Loved it!

Posted Feb 17, 2015
I've stayed a several other hotels in the general Copley Square area and have enjoyed them all. This time I chose The Lenox. I loved it! Small, intimate hotel. Very Nice, comfortable! All the staff members we encountered were super polite, helpful, accommodating, courteous! I will definitely stay at The Lenox again. I get to Boston fairly frequently as our daughter is in college there. We like to stay in the Copley Sq. area because it's so close to the green line T and Boylston/Newbury Sts... The Lenox fits in perfectly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance to the Prudential building

Posted Feb 17, 2015
This hotel was very comfortable and clean. The location is convenient too. The only thing I'd complain about was the breakfast we got from room service. It wasn't anything special and not prepared with any seasonings! Otherwise staff was respectable and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2015
My husband and I only went for one night but it was our first night being away from our 5 month old. When we told the front desk about the special occasion they gave us a teddy bear for our daughter and sent up 2 complementary glasses of champagne! The room was great with a good sized bathroom. Overall wonderful experience! Thank you Lennox!
4 out of 5
Recommended
for Everyone
by A verified traveler

LOCATION

Posted Feb 11, 2015
Pros: Lobby fireplace, Irish pub inside the building, location to central Boston.
Beautiful hotel, large rooms in good condition, nice sitting area in-front of a large fireplace in the lobby, 3 restaurants to choose from inside the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2015
Intrrnet connection to be improved. Heater noise to be reduced. The rest is absolutely fine.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Fantastic hotel at convenient location

Posted Feb 5, 2015
My husband and I truly enjoyed our long weekend stay at Lenox. The location of the hotel was very convenient to explore Boston, the room was nice and clean and the staff could not do enough for you to help you. Little personal touches made us feel very welcome. I definitely recommend this hotel to anyone.
3 out of 5
by A verified traveler

Posted Feb 1, 2015
Pros: The location was great and most of the staff was excellent.
room was very small. There was not any water pressure for the shower, it barely came out of the shower head. We order breakfast from room service and unfortunately it was cold.