Ratings based on 1,461 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ssn Diego

Convenient location , city center

Posted Sep 16, 2014
Room had complimentary coffee maker and ice a nice touch for downtown location
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2014
Cons: As mentioned above - rescheduling of when work is done.
I was very disappointed with my stay at the Liberty Hotel. My husband had been admitted to the Cancer Floor at Mass General Hospital and I was looking for a good nights sleep. This I did not get. From midnight until 3:30a.m. there was banging noises outside my room window. There were dumpsters and I believe the banging of the tops and trucks was the noise I heard. I let the desk know about this when I checked out and the girl said that I must have been near a loading dock and offered me a cup of coffee. If this was a loading dock or dumpsters being emptied, I would think that the work would be done when people are not trying to sleep. I sure my stay would have been much nicer if in a different room location. The hotel, itself, is a beautiful hotel. I only stayed that night so I can not remark on the food.
Comment from Hotel Management
Sep 21, 2014 by BrianL, Hotel Management
I’m so sorry to hear about your disappointing experience; it disappoints us when we fail to exceed our guest’s expectations. We do appreciate the feedback and agree that trash collection should not interfere with our guest’s sleep this is not something which we schedule and is controlled by the city however I will look into this issue further. I am confident this is an isolated incident and we look forward to welcoming you back and ensuring you have a very positive experience with us.
Comment from Hotel Management
Sep 17, 2014 by BrianL, Hotel Management
I’m so sorry to hear about your disappointing experience; it disappoints us when we fail to exceed our guest’s expectations. We do appreciate the feedback and agree that trash collection should not interfere with our guest’s sleep this is not something which we schedule and is controlled by the city however I will look into this issue further. I am confident this is an isolated incident and we look forward to welcoming you back and ensuring you have a very positive experience with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nothing but the best......

Posted Sep 7, 2014
Stayed for two nights. Had fab room with a little view. Room clean. Staff extremely friendly and accommodating. The best drinks and munchies provided in the room fridge. The meal had at one of the restaurants was excellent!! The entire experience - and the hotel were nothing but the best!!
Comment from Hotel Management
Sep 16, 2014 by Guest Relations Manager, Hotel Management
I am so pleased you had an all-round excellent stay. We hope you will come back soon! Many Thanks, Emma S, Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Omaha

Great location, unique hotel

Posted Sep 5, 2014
Pros: location, staff, unique property
Cons: chairs in the lobby are very tired, and it's going to go through a rehab soon
Location: Walk along the Charles. Shop on Beacon Hill. Hop on the T and go anywhere. GREAT location!
We needed just one night in Boston after a long weekend on the Cape, and found the Liberty Hotel on Expedia was having a flash sale. Arrived in Boston in the early afternoon, and our experience at Liberty was wonderful. The staff was super friendly and accommodating, getting us into a view room immediately along with a glass of champagne to welcome us. The property is a historical building - a jail that was used for more than 100 years, then abandoned before its' conversion in 2005. Very cool public spaces, interesting design, clever bars and restaurant. It is looking a little tired, but I understand that the rehab to freshen it up begins very soon. Our room was nice, and I loved the location right off of Beacon Hill. Easy to walk, beautiful views of the Charles and Boston's skylines. I'd recommend without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Creative and classy

Posted Sep 1, 2014
I think I'll always stay here when I come to Boston.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dominican Republic

In love! Nice restaurant and lounge. nice rooms

Posted Aug 30, 2014
Outstanding. I love The Liberty hotel. Good night life and close to everywhere. Confortable beds!!!
Comment from Hotel Management
Sep 15, 2014 by BrianL, Hotel Management
Thank you for the fantastic review! We look forward to seeing you back at The Liberty on future travels to Boston.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok Hotel

Posted Aug 29, 2014
Good location. Excellent restaurants. I thought the room was just average.
Comment from Hotel Management
Sep 2, 2014 by BrianL, Hotel Management
Thanks so much for your recent visit! We're glad to hear you enjoyed our location and restaurants. We hope to improve your opinion of our guest rooms on a future visit as being called “average” is not what we like to hear. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 25, 2014
Pros: The lobby still has the original tiers and cell doors from the era when it was a jail. Close to attractions and hop on hop off trolley stop.
Cons: Not a thing
Location: Close to hop on hop off trolley stop, T D Gardens, Quincey Market, Charles Street, subway rec. Very central, park your car and walk.
Beautiful hotel close to all the sights. Old jail converted to a hotel, rooms are very nicely furnished with a spacious bathroom, separate tub and shower. Friendly helpful staff, perfect place to stay. We would definitely stay again.
Comment from Hotel Management
Sep 15, 2014 by BrianL, Hotel Management
Thank you for the incredible feedback regarding our luxurious guestrooms and friendly staff. We look forward to your next stay with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Conn

Awesome!!!

Posted Aug 22, 2014
Great location. The ambience of the Hotel was worth it alone and the in house restaurants and bar were amazing.
Comment from Hotel Management
Sep 15, 2014 by BrianL, Hotel Management
Thank you for the compliments regarding our location, ambiance, and food & beverage offerings. Much appreciated
5 out of 5
Recommended
for Everyone
by A verified traveler from Mobile, AL

Hotel is gorgeous and renovations amazing

Posted Aug 18, 2014
Pros: Service, decor, history of building
Cons: Communication between front desk and housekeeping on availability of roll away beds when we checked in; ability of front desk to upgrade us then
Location: Run along Charles River, walk to Science Museum, shop along Charles Street, tour Mass General Hospital (if you're medical or interested in history).
What used to be an old, decrepit jail has been restored to beauty. Developers had some fun with the naming of the bar ("Alibi") and restaurant ("Clink"). Interior a little edgy with exposed rafters, heavy iron chandeliers and bars where old cells once held men captive (if these wals could talk...). There was an error made with our room and it went undiscovered until very late when we rolled in from dinner with kids, ready for a good nights sleep. Manager-on-duty Jill took matters up and personally escorted us to a beautiful corner room that night. Although we were weary from travel and patience was thin, Jill smoothed things out to perfection and made lemonade from lemons for my family. Overall, a delightful stay and location was beyond compare with River on one side and lovely Charles Street on the other. Well done!
Comment from Hotel Management
Sep 15, 2014 by BrianL, Hotel Management
Thank you for the comments regarding our unique history and décor, friendly staff, and convenient location. We appreciate it!