Ratings based on 1,753 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2015
Amazing! We loved everything about the hotel...the vibe, the history, the cleanliness, the efficiency and friendliness of the staff...it was an incredible experience. We would definitely stay there again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MA

convenience and suitable for MGH visits

Posted Jan 29, 2015
The hotel itself is really good, but should improve in guest service. I feel the the staff do not really care much about the guests. The management has a campaign for any guest like to help to conserve energy by not having the house keeping do the room, they will reward $5 in return daily for hotel dinning or we get 500 point into spg account. I had 7 days not having the house keeping do our room but I never got any reward. I guess management and operation not on same page. One thing for sure door men and housekeeper work the hardest. I guess the staff does not
5 out of 5
Recommended
for Everyone
by A verified traveler

great environment

Posted Jan 28, 2015
Pros: setting
Cons: serve in all the hallways all floors
Location: do to construction and detours was not easy to find it,
Love the setting inside hotel, not need to be outside to enjoy weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to many attractions

Posted Jan 28, 2015
We would be happy to recommend this hotel to any if friends and family.
5 out of 5
Recommended
for Couples
by A verified travelerfrom CT

Very cool atmosphere

Posted Jan 27, 2015
Pros: Everything, including welcome champagne, awesome coffee in the am and delicious food at one site restaurant.
Cons: Parking is very expensive but it is Boston so I understand
The old jail turned into luxury hotel theme really works! The lobby is so beautiful with many comfy places to sit (on 4 floors that all overlook the middle), have a drink and people watch. Rooms were so nice...great beds and lovely bathroom with soft robe! Due to the nature of the nightlife (popular party hangout) not sure it's the best for kids.
5 out of 5
Recommended
for Couples
by A verified travelerfrom New York, NY

Amazing "experience" hotel in the heart of Boston

Posted Jan 27, 2015
Location: Located right in Boston, on the Charles River, the location is great for exploring Downtown and some nearby attractions.
The Liberty Hotel was fantastic. While no stranger to visiting Boston, this was our first stay to this property. It was surreal to see how the prison was converted into such a luxury property. The staff was extremely friendly, the various bars (Clink, Alibi, Catwalk) and the on-site restaurant (Scampo) all had delicious food and beverage options. The room (upgraded to Deluxe on check-in) was comfortable and spacious. Taking a few moments to read up on the history of the property really makes all the difference.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to the subway

Posted Jan 26, 2015
short on towels. Our room did not get cleaned. Socket in bathroom for makeup mirror was bad.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brioklyn NY

Unique Boston hotel

Posted Jan 24, 2015
Entirely unique hotel converted from historic jail -- nicely integrated into new design. Room in tower standard, tho bathroom was especially nice. Settee and rug could've been a bit cleaner. And proximity to highways and subway means it's not as quiet as one would hope. Nearby Charles Street is very charming.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City

Gorgeous architecture, historical landmark!

Posted Jan 23, 2015
Cons: Pillow size choice.
Location: Mass General Hospital next door. Restaurant 75 Chestnut perfect! Park down Charles street. You are in the heart of Beacon Hill District.
I love The Liberty, beautiful and in the heart of Beacon Hill and the redline T and next to one of the greatest hospitals in the world: Mass General Hospital. Lobby and service exquisite. However free Wi-Fi for only 2 devices. After that you're charged $14.95. Outrageous. Room was small and lacked pillow choices. But, I would easily stay in this hotel again. There's so much to love in the beauty of the building.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2015
great hotel! I really like the location because its easy to walk to popular places in the city.