Ratings based on 72 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
awesome everyone was greatPosted Jan 2, 2014
Pros: service service service
best hotel ever
for Familiesby A verified traveler
Posted Dec 31, 2013 on Hotels.com
for Familiesby Jillian from Connecticut
Wonderful stay!Posted Dec 31, 2013
Pros: The courteous staff.
Location: The proximity to Boston Commons is fantastic as well as the local theaters.
We came into Boston to attend a show with our young son. The staff was so kind to him - ignoring his fussing and admiring his light-up shoes. We were grateful for the directions and restaurant recommendations. The room was well appointed and we had a wonderful stay.
Recommendedby A verified traveler
Posted Oct 26, 2013 on Hotels.com
Recommendedby J. Perry from Danbury CT
Best Hotel Staff in BostonPosted Aug 26, 2013 on Hotels.com
We stayed at the Ritz Carlton BC while our daughter was in the hospital for a serious operation. The entire staff of the hotel went out of their way to see that we were comfortable and well supported. It was almost like having family around us when we needed it most!
for Couplesby David from Miami, FL
DisappointedPosted Jul 23, 2013 on Hotels.com
So disappointed. Neighborhood is not great. Upon arrival, I was cleaning long hairs off the bathroom floor. Got stuck in the elevator twice. Air conditioning was not working well at all on a few very, very hot July days. Zero view. Was celebrating my first anniversary, and this hotel was certainly the big disappointment of our trip, even more so when I remember how much I was paying. Switched to the Four Seasons on our return leg. Such an improved experience. Sorry Ritz-Carlton. I loved you in New Orleans. Boston, not so much.
for Personal Eventby CMQ
Posted Jul 14, 2013 on Hotels.com
for Overnight Stay Before Destinationby Cmq
Posted Jul 13, 2013 on Hotels.com
Recommendedby A verified traveler from Houston
World class servicePosted Jun 21, 2013 on Hotels.com
Outstanding. Incredible service. Would have rated them even higher than 5 if allowed. Hotel staff went above and beyond expectations. Location was great. Walking distance from the Boston Commons, and trolleys/duck boats stops.
for Couplesby A verified traveler
Did not disappoint, great 1 night stayPosted Jun 3, 2013 on Hotels.com
The Ritz did not let us down for our 1 night stay in Boston. Great service, super nice rooms, gym on site was great, would love to come again and the Ritz is the go-to for luxury, high-end nights away from home. Just wish there were more of them but $$ is pretty high.