Ratings based on 68 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
Recommendedby J. Perry from Danbury CT
Best Hotel Staff in BostonPosted Aug 26, 2013 on Hotels.com
We stayed at the Ritz Carlton BC while our daughter was in the hospital for a serious operation. The entire staff of the hotel went out of their way to see that we were comfortable and well supported. It was almost like having family around us when we needed it most!
for Couplesby David from Miami, FL
DisappointedPosted Jul 23, 2013 on Hotels.com
So disappointed. Neighborhood is not great. Upon arrival, I was cleaning long hairs off the bathroom floor. Got stuck in the elevator twice. Air conditioning was not working well at all on a few very, very hot July days. Zero view. Was celebrating my first anniversary, and this hotel was certainly the big disappointment of our trip, even more so when I remember how much I was paying. Switched to the Four Seasons on our return leg. Such an improved experience. Sorry Ritz-Carlton. I loved you in New Orleans. Boston, not so much.
for Personal Eventby CMQ
Posted Jul 14, 2013 on Hotels.com
for Overnight Stay Before Destinationby Cmq
Posted Jul 13, 2013 on Hotels.com
Recommendedby A verified traveler from Houston
World class servicePosted Jun 21, 2013 on Hotels.com
Outstanding. Incredible service. Would have rated them even higher than 5 if allowed. Hotel staff went above and beyond expectations. Location was great. Walking distance from the Boston Commons, and trolleys/duck boats stops.
for Couplesby A verified traveler
Did not disappoint, great 1 night stayPosted Jun 3, 2013 on Hotels.com
The Ritz did not let us down for our 1 night stay in Boston. Great service, super nice rooms, gym on site was great, would love to come again and the Ritz is the go-to for luxury, high-end nights away from home. Just wish there were more of them but $$ is pretty high.
for Everyoneby Doug
Expected a larger room for the pricePosted Jun 3, 2013
Pros: Great service
Cons: Bedroom area was small
Location: It was fine
Beautiful Hotel had a wonderful stay - I thought the room might be larger for what I paid - it was nice but I think for the $600 a night I expected a larger than average room. No seperate sitting area - although the bathroom was nice - will probably stay somewhere different me time.
for Personal Eventby sally from atlanta
excellent in all waysPosted Apr 4, 2013 on Hotels.com
terrific - couldnt have been more perfect! Terrific staff
for Everyoneby A verified traveler
Best hotel that i have ever beenPosted Apr 4, 2013
Every thing was wonderful. It was one one of best hotel that i have ever been in.
for Business Travelersby B from NY
Posted Apr 2, 2013 on Hotels.com