Ratings based on 1,192 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Great hotel with Awesome location

Posted Oct 14, 2014
By far the best thing about this hotel is the location. Everything in Boston was a comfortable walk away.. MIT and Harvard, were only a 5 to10 minute train ride from the stop right across the street. Flour, a great bakery and coffee shop revered by the locals was under a 5 minute walk (great place for breakfast.) The Boston Public Library is right across the street, as well as several churches and a park where a Farmers Market was being held. Boston Common's didn't feel more than 10 to 15 minute walk (starting point of the freedom trail.) Aside from some renovation work that's being done on the entrance, the facilities are in great shape. Conveniently located restaurants, bar, and coffee shop.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the heart of Boston

Posted Oct 12, 2014
We arrived and were welcomed by a friendly staff. The hotel is located right by Copley place plaza and many great restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler from tenn

Great location!!!!!

Posted Oct 8, 2014
Cons: Service in the Huntington restaurant very slow. No mirrors n the bedroom! Bath very dark. No exhaust fan. Refrigerator did not work
Location: Everything close!
Easy walk to anything downtown. Especially loved the attached mall!!
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice hotel, close to many things

Posted Oct 8, 2014
Pros: location to all sightseeing and to the T.
Cons: Offer each guest complimentary water bottle on a daily basis.
Location: You can walk down to the Esplanade near the Charles River in 15 minutes, Boston public library, the T is right down the block that brings you anywhere
Spent most of my time sightseeing from early morning straight through the evening so unfortunately we did not have sufficient time to utilize the hotel facility fully. We always ate outside of the hotel and wish we made time to use the gym. But staff was extra friendly and quick to provide us prompt and courteous service. The check-in associate recommended I join the free Starwood Guest Rewards, which gave us free usage of internet, plus you can earn reward points that add up and can be redeemable for free nights stay Bed was comfortable and the topper and down cover kept us cozy and warm on some chilly nights. Very comfortable hotel with a great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2014
Nice hotel, great location! Very easy and a lot of shops and restaurants in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for a quick trip to the city.

Posted Oct 6, 2014
Had a great stay. Great dinner at the restaurant Bar 10.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Hotel I've ever booked, Room in 32th floor

Posted Oct 6, 2014
Pros: rooms, Lobby
The Hotel was very nice, nice staff and nice rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
Great location, friendly staff, nice clean rooms. Great river views, connected to lots of quality indoor (mall) shopping. Close to T (subway transit).
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Excellent hotel, great location.

Posted Oct 3, 2014
First time in Boston and stayed for 4 nights. The Back Bay location was ideal for getting around and also being walking distance to lots of restaurants and sights. Although hotel was pretty big, it still had a lot of character. Bar was good and coffee shop handy for grabbing a quick breakfast. Check out the Salty Pig and The Met Bar for places to eat.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Juan

Great location but needs some upgrading.

Posted Oct 2, 2014
I reserved the junior suite. Was expecting a separate area with a sofa, tv etc. The room was larger but it was all one room. Don't understand how they picked the pillows but they were very uncomfortable.