Ratings based on 432 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Posted Jan 20, 2015
Booked it as a gift for a a couple of friends. They absolutely loved the location and the room. Attention to details a plus.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Londonderry, NH

Perfect hotel right in downtown

Posted Jan 6, 2015
My girlfriend and I decided to stay here New Year's Eve and it was a great choice. Check in was smooth and easy and the room was perfect. We were on the tenth floor with a beautiful view. Couldn't of asked for better. The lounge got a bit crowded but that was expected of New Years. If we planned better we could of reserved a table, so that was our mistake. Overall it was a perfect night.
3 out of 5
by A verified travelerfrom Brooklyn, NY

The W hotel is for a younger crowd.

Posted Jan 4, 2015
Pros: The bed was great. We liked the pillows especially.
Cons: See guests as more than cash on the hoof.
Location: Bostons' theater district, with lots of theater, bar, and restaurants
The sleek modern design elements were flashy, and the room was comfortable. However, the hotel puts very pricey extras everywhere, daring you to pick up and drink a bottle of water, or open a little bag of chips, all of which come with extortionate prices. Nothing gratis—not morning coffee, or complimentary water, or as much as a band-aid (you can open the expensive "first aid" kit though, if you need a bandage). I am going to check my bill very carefully, as I don't trust them not to charge for the internet wireless we used. The upshot: stylish but mean-spirited and ungenerous. Won't stay there ever again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Great Location

Posted Dec 30, 2014
Great staff. Made our first Boston experience an awesome family adventure.
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel tres bien situé, moderne et dans l'esprit W.

Posted Dec 30, 2014
idéalement situé, des chambres propres et avec tout le confort. un superbe bar et restaurant avec une agréable cheminée en cette fin d'année.
5 out of 5
Recommended
for Everyone
by A verified traveler

W Hotel in Boston ROCKS!

Posted Dec 25, 2014
Unbelievably great experience. I had incorrectly booked the wrong night. Expedia and the W were incredible and we had an amazing time despite my error.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom boston

Clean modern room

Posted Dec 23, 2014
Booked this last minute. Very clean and modern with comfortable bed
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Nice hotel, but location is noisy at all hours.

Posted Dec 21, 2014
Because the W is located so central to the theatre district it is noisy at all hours. The noise filters through the windows. Valet parking is not free. It's $49 to park, charged to the room. The restaurant downstairs has excellent food. Hotel staff are very friendly. Little details in the hotel are cute. They change the mats in the morning to say "good morning". Room was great. View is ok. Lots of details in the room. Beds are very comfortable.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Beverly, MA

Modern Hotel In Boston

Posted Dec 17, 2014
Pros: Location, staff, food, rooms
We booked hotel because of it's modern appeal. My friend and I decided to spend a night on the town to celebrate my birthday. We booked about 1 month in advance and paid in the mid $200's, we decided to go with the "Fabulous Room" mainly for the extra space. Normally I wouldn't do this but it was only $20 more. We loved the location of the hotel except it was very hard to find and valet is tucked away. We had asked for a high-floor room and got the lowest possible floor for our room type. Nevertheless, the rooms are spacious and the bathrooms are amazing with marble floors, vessel sink, and a separate toilet. The beds are some of the best I have ever slept in at a hotel, even better than the Mandarin Oriental down the street. The view is nothing to write home about but nothing horrible. We were initially apprehensive about the potential for noise emanating from the club on the top floor. In the morning we went down to the breakfast lounge were the staff was impeccable and went out of there way to accommodate us. After that we went to go explore the hotel. Although no pool, they did have a nice fitness center which was clean and all the equipment you would need to complete a full workout. Overall if you are looking for a modern hotel in the heart of Boston with clean rooms, friendly staff, and a fair amount of amenities, we would highly recommend this hotel.
3 out of 5
by A verified travelerfrom New York, NY

Not what I expected.

Posted Dec 10, 2014
Pros: I liked the layout of the rooms
Cons: The lighting in the bathroom area is very dark. Not convenient for taking a shower, getting dressed or putting on makeup.
Location: Location was great. Close to my meeting and the train station.
I normally stay at the Hyatt chain of hotels, however, I decided to book into the W because it was close to where my meeting would take place. I booked a king size bed but was put into a room with two double beds. When I called the front desk, I was hassled for booking through Expedia. My confirmation clearly stated king size bed and I did eventually get it but at the end of a long travel day, I don't want to expend more energy fighting for what I paid for. I was tired and disappointed. My biggest issue was that I arranged a wakeup call and it never came through. That could have been catastrophic.