Ratings based on 476 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

LOUD

Posted Apr 13, 2015
Room looked nice but couldn't get any sleep. Doors banging all night long. Heard cars blowing horns constantly. Very noisy! Heard my neighbors through the walls.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boston

Good stay

Posted Apr 12, 2015
Went to a show at the Wang so the proximity to the show was perfect. Lots of bars and restaurants in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Belchertown, MA

Posted Apr 8, 2015
I stayed at the W Hotel for my sister's 21st birthday. The front desk staff were exceptional and went out of their way to make our stay memorable. I would most definitely stay at the W again.
5 out of 5
Recommended
for Everyone
by A verified traveler

First time a charm

Posted Apr 6, 2015
Pros: location, room size and staff
Cons: No need to charge for water.
Location: Boston Commons lots of colleges, theater district, Chinatown.
Visiting our son at Emerson and wanted to stay nearby. W was fun and the staff accommodated every request we had. Everyone at the hotel was amazing!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Convenient location, pretty

Posted Mar 22, 2015
Valet parking was only near option... friendly staff.. amazing lobby. Rooms were beautiful as well but the carpet had a white stain that appeared new and rubbed in. No vending machines. Near theatres...
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Mar 9, 2015
Loved it. Had a great time at this hotel. We highly recommend
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

Swanky hotel

Posted Feb 23, 2015
Love the bar/lounge and nightclub underneath! Easy (early) check-in, great room with a view, and overall awesome stay!
2 out of 5
by A verified traveler

Sirens kept waking us up all night

Posted Feb 23, 2015
The ambulance and other sirens kept waking us all up all night. The front desk was understaffed and not very pleasant. The hotel itself if beautiful and the room was comfortable. Not worth it though if you can't actually sleep.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom bosyon, ma

Excellent stay

Posted Feb 22, 2015
Enjoyed- very nice accommodations, great location
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Tremendously convenient to the theater district.

Posted Feb 17, 2015
Pros: Walking distance to everything.
Cons: The mattress
Location: Dinner and entertainment.
After struggling with the 500lb front door, I was greeted by Frank, an enthusiastic and smily employee. He helped check me in right away, saw to my baggage needs, and escorted me and my companion to the elevator. The room was easy to locate and had a wonderfully pleasing aroma upon entry. The room was clean, attractive, and well stocked. My only issue was the mattress appeared fatigued. It offered little support and sagged in areas of use. Otherwise, I was very happy and would stay again.