Ratings based on 612 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler from Huntingdon Valley, Pa

The location was perfect.

Posted Aug 17, 2014
Pros: The location.
Cons: Larger beds. Hotter shower. Better gym.
Location: Perfect for taking walks into the heart of the city. Loved being near that great Whole Foods.
We had a very nice trip. The beds were a little too small and the shower was not hot enough. I had to purchase a guest pass to another gym to supplement the hotel's fitness facility.
2 out of 5
by A verified traveler

Expensive ($315) for small room with no view.

Posted Aug 11, 2014
Pros: Location
Cons: Refurbished bathrooms. Larger beds. Little space to move in double bed rooms.
Location: Near to Commons, Beacon Hill, Quincy Market, North End.
For a 4-start hotel, beds = too small. Paying expensive premium for location. Bathrooms not updated to int'l 4-star standards.
3 out of 5
by A verified traveler

Not worth the money

Posted Aug 10, 2014
Pros: Great help loading and unloading vehicle.
Cons: They could reduce the price and clean the rooms better.
For the cost it was a very small room. However, it was a nice location. We noticed the glasses in the bathroom were wiped clean and didn't seem washed. Staff was very nice and helpful. Would not stay at the hotel again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Wyndham

Posted Aug 9, 2014
Pros: location
Cons: Amenities. No real notepaper, no frig, iron was broken, telephone was not connected.
Location: centrally located, especially for mass general hospital, boston attractions,MIT
Good location near Mass General Hospital and walking distance of some important Boston sites.
2 out of 5
by A verified traveler from Hudson Valley, NY

Disappointing....

Posted Aug 8, 2014
Pros: The bellboy and the valets were very helpful.
Cons: Total facelift.
Location: Had to do some exploring to find anything, but there was a Wholefoods that shared the parking lot, that was nice.
Dirty windows, stained tub and toilet, outlets didn't work, crack in sink.. Overall feeling of outdated and dingy.
1 out of 5
by A verified traveler

Room not available

Posted Aug 8, 2014
Pros: location
Cons: Do not oversell rooms and inconvenience guests.
When I arrived at the hotel to check-in, I was told the hotel was out of rooms even though I had a confirmation and had pre-paid my stay. The hotel staff offered me a room in a different hotel that was significantly futher than where I needed to stay for my one day business trip. Luckily, one of my collegues had a double room that was able to accomodate me. The hotel staff offered us a complimentary breakfast the next morning for which I am very appreciative. I travel frequently and have never had a hotel turn me away. I found it very dissapointing that this hotel would over-sell rooms and incovenience a guest the way they did. At the very least, they should have offered me another hotel that was as centrally located as I needed for my stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2014
Great experience Staff very friendly and amicable.
2 out of 5
Recommended
for Everyone
by A verified traveler from long island

Beantown stay

Posted Aug 5, 2014
Pros: Location Room cleanliness Quiet
Cons: Extend the hours of the bar. Closing at 11 does not allow guest to unwind after dinner
Location: There is lots to do within walking distance of the hotel. Many Irish pubs with great food
Bar closes extremely early..... Free Wi on the 9 the floor was very very slow. Checked out left both of our bags with bell capt. When it was time for us to pick them up the BC could not locate our bags. He then invited me into the staging room and asked me to find them No fan in the bathroom in the room
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2014
Pros: Perfect location
Perfect for my family. Nice pool. Close to everything.
3 out of 5
Recommended
for Everyone
by A verified traveler from boston

Good location but not so clean

Posted Jul 28, 2014
Great location! But there was hair in the tub & sink upon arrival, which grosses me out! Bartender (female) wasn't so friendly either!