Ratings based on 1,884 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york ny

Nice hotel

Posted Mar 3, 2015
My stay was great . The staff was friendly . The hotel was very clean . It had free internet and free parking which is hard to find in Boston . Heated swimming pool was great.15 minutes away from Boston city
5 out of 5
Recommended
for Everyone
by A verified travelerfrom t

Posted Mar 1, 2015
The room was comfortable and clean we enjoyed our stay it was great and the food was delicious
2 out of 5
by A verified traveler

Find another place

Posted Feb 21, 2015
Staff completely rude, not helpful, I would never stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Leominster, MA

Conveniently located hotel w/personable staff

Posted Feb 9, 2015
We were nicely welcomed by Amy and had a decently sized room, that was surprisingly clean; considering what GPS prepared us for, based on the area it had us travel. The shuttle driver, Juan -I believe was pleasantly quiet, appeared grateful when I gave him a nominal tip, as he retrieved my luggage with a "have a safe trip". We will go there again, for pre-flight travel.... oh, neglected to mention the accommodating 'bar' staff... yes, ON premises; total bonus.
3 out of 5
by A verified traveler

Posted Feb 3, 2015
other than its relative proximity to logan nothing attractive about the hotel and the area around it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hinckley, UK.

Wyndham Chelsea

Posted Feb 2, 2015
Pros: Small and convenient but well placed for amenities.
Great reception on arrival, room was quiet and well furnished. Transfer to and from airport efficient. Bar and snacks just right after long flight.
3 out of 5
by A verified traveler

Super Noisy!

Posted Jan 15, 2015
Hotel room was ok but I was awakened at 4:00 in the morning by loud truck noise which lasted the remanded of the morning - they must be in a truck route
5 out of 5
Recommended
for Everyone
by A verified travelerfrom montan

Posted Jan 15, 2015
Pros: clean quiet comfortable
Cons: I was happy
Upon arrival I was openly greeted by a friendly and helpful staff. When asked where a good place to eat dinner was I was told about the in house restaurant and also others near by. My room was comfortable and quiet for the length of my stay. I would definitely return to stay on my next trip.
2 out of 5
by A verified traveler

No Shuttle from the airport

Posted Jan 9, 2015
I booked with them because they were in the area of the airport and listed that they had free airport shuttle (clearly stating hours of operation as 5 am- 11pm). Upon arriving at the airport I waitied in the shuttle area for the van which never appeared. I literally saw every other hotel shuttle except theirs. I couldnt call because I didnt have a local cellphone. When i arrived and asked for the manager he simply noted that "there was nothing he could do". Worst service
2 out of 5
by A verified travelerfrom Seattle WA

The front desk receptionist ruined it

Posted Jan 7, 2015
Pros: Big rooms and relatively comfortable stay.
Cons: Front desk staff manner.
I booked the hotel for my cousin who's traveling to the east coast by herself. My cousin lost her credit card and the front desk lady insisted on a credit card for security deposit. I called in to help out, and the lady put me on hold immediately after she answered the phone and didn't have any patience when speaking. She insisted on me sending her my credit card information via fax (which is technology in the 80s). She didn't feel bad even a little bit for the inconvenience she's causing for the guests nor the fact that the hotel front desk can't even receive email. My cousin finally checked in after 1 hour of me working on the other side trying to find a fax machine at 11pm EST. I would avoid at all cost to deal with the front desk staff of this hotel.