Lunch and dinner served

Reviews of Relax Holiday Complex & Spa

3 out of 5
Relax Holiday Complex & Spa
Nessebar 1, Sunny Beach

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 51 reviews" "
Rating 8 - Good. 28 out of 51 reviews" "
Rating 6 - Okay. 6 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place quiet and clean
Stayed 4 nights in Jun 2019

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
A very nice resort apartment hotel. Everything you need was there with a good buffet breakfast. Breakfast tends be the same everyday but is good and healthy. Great location near the beach and it has its own swimming pool if you just want to relax onsite
Stayed 2 nights in Jul 2018

8/10 Good

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, staff were really friendly and the pool and spa were amazing, with treatments ranging from 30-100 lv. The breakfast was nice but could have done with more options. The beach was only a 10 minute walk away and there was a bus stop near the hotel that took you to the centre, old town and aqua park. Only issue I have is that the pool was very cold, and our sofa bed hadn't been set up for us on arrival and we had to do it ourselves, but given how late we arrived this is perfectly understandable. Over all it is a fantastic and affordable hotel and I would highly recommend it.
Stayed 4 nights in May 2018

10/10 Excellent

mal, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, food good and well priced
Excellent, but no emtrrtainment, beach 15mins walk and not very clean. Good pool tho and clean. If you want entrrtainment, only just 20mins walk. Great for relax, just on edge of town, fine.
Stayed 7 nights in Aug 2017

10/10 Excellent

Vint, Birmingham

Liked: Cleanliness, property conditions & facilities, room comfort
Verry good location for a quiet holiday...
Rooms are very clean and location is great, the hotel is located far enough from the big noise from the centre of city... great food and verry good breakfast. You get what you pay... highly recommended...
Stayed 7 nights in Aug 2017

8/10 Good

Bambi, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax, does what it says on the tin!
We have just returned from our 10 night stay in the Relax hotel. We had a problem finding transfers from the airport but after emailing the staff at the Relax they organised a taxi to pick us up for a vey reasonable price. Hotel is a 20minite walk down a hill and rocky road to the beach, but we stayed by the pool which was clean. Only Downside about being pool side is that it is not a big pool and other guests would often take over with ball games which would hit us several times. (maybe the hotel should consider tapping off part of the pool or applying restrictions. there is signage by the pool for no early reserving of sunloungers with towels, however everyone does it! So if you do want to have your preferred lounger get up early for breakfast to pick you spot. Breakfast was a lovely selection for a continental breakfast. The restaurant in the hotel served lovely with with our favourite waiter "Nicky" who couldn't do enough for us. Really good food and the cheapest we found. Sunny beach strip is roughly a 40minute walk away, but buses and taxis are available. However in august high season it is manic on the strip with hundreds of families and holidayers crowding the area. We went for a relaxing holiday so visited the strip one night and spent the rest chilling in our little haven.
Stayed 10 nights in Aug 2017

10/10 Excellent

Julie, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Hotel near the beach
A small peaceful and relaxing hotel with welcoming staff. Very helpful when ordering taxi service and guild lines of local rate. Definitely worth revisiting. Air-condition very cold. Breakfast and dinner are very tasty and freshly cooked.
Stayed 4 nights in Jul 2017

8/10 Good

Esam

Liked: Cleanliness, staff & service
if you want to relax
let me start with the bad things: - road leading to the hotel is unpaved and broken - wifi is spoty at best - breakfast is what you call basic and limited good things: - friendly and helpful staff. - good restaurant - the spa was good - location is quit and relaxed, yet not too far from sunny beach and the crazy stuff.
Stayed 7 nights in Jun 2017

8/10 Good

lorraine, porstmouth, england

Liked: Cleanliness, staff & service, room comfort
nice small hotel
The hotel has very friendly staff that can't do enough for you, the rooms were clean and comfortable with everything you need. We enjoyed our stay but was a bit too far from sunny beach main strip for us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful hotel
We stayed here for a week in September. The hotel itself is very nice and the staff are very nice and very helpful. It has a great view over the black sea and it is only a 5-10 minute walk to the beach (which is perfect for WAVEBALL!!).

8/10 Good

Nenad, Serbia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Choose other restaurants
Very clean and nice hotel. It isn't crowded, even when it is full. Location is not very good. Food was good, but the waiter and the waitresses are not great in their job.

8/10 Good

Aniebiet, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at Relax
I stayed at this hotel over the weekend. It was a very pleasant stay. The hotel staff is nice and many of the young people who work there speak English which helped a lot. The hotel restaurant is awesome and the food is very cheap by American standards. I was supposed to check in early and stay in a Twin Studio, but when I arrived, the hotel staff seemed to be unaware of my request for early check in even though I made it weeks in advance via phone. The hotel manager offered us another room to stay in until the room we had reserved was ready. Around 12pm, we were notified that there were no more studios left, so we were upgraded to an apartment at no extra charge. The apartment was very clean. It had all the amenities and a nice view. The only issue was that the shower seemed to leak from the bottom into a drain in the center of the bathroom. In Bulgaria, many bathrooms don't have a separation between the shower and the rest of the bathroom which was very different from what I was used to, so I'm not sure if this was a malfunction or not. It wasn't a big deal. We just wiped the floor with hotel towels after we showered. Also the hot water isn't very consistent, but this was not a big deal because the weather was so warm outside. Overall, I would say that this hotel was really great for the price.

10/10 Excellent

Christopher, Cleveland, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities
Relax Hotel
Very nice and inexpensive hotel with a pleasant dinner in the evening. While the road was essentially non-existent, the view from the patio was great. The two let downs were the cheap uncomfortable bed and an unpalatable breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
For the money was a good hotel
This was a very good hotel for the money.as a couples hotel was ok, I would say it's more of a family hotel but beware of the road leading upto hotel bit of a climb if your on foot.

10/10 Excellent

Iskra, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Quiet relaxing hotel, spotless rooms with new furniture. Great location away from the noise of Sunny beach but still only a short walk from the beach and with a great view of the sea. Friendly staff. Need to work on the breakfast options. Will come back for sure. Highly recommended.
Response from Manager at Relax Hotel on Sep 20, 2014
Thank You for taking the time to share Your experience at Relax Holiday & SPA! We strongly appreciate Your review and we will strive to improve our breakfast options, we hope that next time You will be fully statisfied with the holiday. Hristo Petrov, Manager at Relax Hotel

8/10 Good

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2019

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt för familjer
Perfekt för barnfamiljer. Vi hade en familjesvit med 2 rum som hade varsina 2 sängar, kylskåp samt TV. samt varsin balkong. Wifi fungerade bra överallt. Stora rymliga rum. Fin ren pool. Frukostbuffe samt resaturang från morgon fram till kvällen. Lugnt område. Fria solstolar. Relaxavdelning med många olika massage och behandlingar till billigt pris. Ligger en liten promenad från stranden men det är lugnt på kvällarna
Stayed 10 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevlig personal. God mat. Bra rum. Bra städning. Lugnt läge.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Helt Ok men engångsgrej
Jättetrevlig hotell med bra o trevlig personal. Har aldrig gått så mycket som i denna resa. Maten ok.
Stayed 17 nights in Jul 2018

8/10 Good

Janne, Finland

Liked: Cleanliness, property conditions & facilities
Miksei?
Perus ok hotelli. Kolme tähteä kuvaa hyvin tasoa. Ei missään nimessä huono, mutta ei juuri miltään osalta luksustakaan. Ihan hyvä sijainti, supermarketin vieressä. Allasalue ihan toimiva.
Stayed 7 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Unsatisfied.
The hotel staff was quite lazy and couldn't manage my basic requests. The front desk was often absent. Weak wi-fi. Breakfast starts too late in the morning.
Stayed 1 night in Jul 2018

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
I would definitely recommend Relax hotel. We spent there 3 nights and had fantastic time. The hotel staff was very helpful and informative about transport and local attractions. Decent breakfast lets you go for a while. We would stay again.
Stayed 3 nights in Jun 2018

6/10 Okay

isabelle, sunny beach , Bulgarie

Liked: Cleanliness
Hôtel agréable et reposant
Hôtel au calme, sur les hauteurs de sunny Beach. Proche de la plage ( 10 mn à pieds), Route passante à traverser. Pour le soir, longer la route passante 400 m car passage par la plage accessible la journée est non éclairé le soir et promenade de l'hôtel Riu fermée. Restaurant : ne pas s'arrêter trop souvent sur le buffet car ne varie pas, choix varié à la carte, prix très accessible. Piscine agréable mais pas chauffée. Peu fréquenté par les français. Manque d'informations dans le hall , pas d'affichage ni de classeur. Renseignements dans la chambre uniquement pour les massages. Le billard gagnerai à être aux abords de la piscine au hall. Le bar sur le toit, vue magnifique , pas mis en valeur. Très peu de renseignements à l'arrivée. Les rideaux ne sont pas occultants. Personnel très serviable.
Stayed 10 nights in Aug 2017

6/10 Okay

guillaume

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel laid dans un endroit moche
Hotel fonctionnel récent et laid
Stayed 1 night in Jul 2017

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

8/10 Good

Νικόλαος

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Calm Pricy BasicHotel
Comming back manny years with kids now teenagers Relax Hotel still fits us. We recommend June or July as Aug is the crowded month. Folks seem to understand that calmness is of benifit for all and there is no disturbing music at pool but noice from happy kids playing. Massagealternatives are good for atletic persons and facial treatments fits all. Cuisine and wine list are better than expected and prices fair. Hotel standard itself is average but kindness and correctness of staf makes the stay komfortabel.
Stayed 10 nights in Jun 2017

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubytování na výborné úrovni. Prakticky jediné negativum je přístupová cesta k hotelu, která se blíží spíše polní cestě.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
להפתעתו, למרות שהזמנו שהיה לחמיש הנפשות , הופתענו לגלות שבארוחת הערב רק ארבעה יכולים לאכול ולא חמישה למרות תששילמנו תוספת עבור חצי פנסיון !!!

8/10 Good

Tonia, Baden-Württemberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positiv-sehr sauberes,modernes Hotel,super Schwimmbad.Negativ-schwache Internetverbindung,kein Wasser

8/10 Good

Trine, Vallensbæk

Liked: Cleanliness, property conditions & facilities
Dejligt roligt hotel
Dejlig pool , roligt hotel , god restaurant dog var morgenmaden ikke særlig spændende Lå langt fra byen , der går en bus dog ikke særligt tit .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä ja puhdas hotelli
Rentouttava viikko! Henkikökunta oli mukavaa ja allas erittäin siisti ja riittävän iso..ruoka oli hotellilla vähän mautonta ja se oli ainoa miinus

8/10 Good

Tomasz

Liked: Cleanliness, property conditions & facilities, room comfort
Polecam ten obiekt szczególnie dla rodzin
Pokoje są czyste i klimatyzowane, obiekt jest w miarę nowy więc zadbany. Basen jest naprawdę fajny tj. wystarczająco duży dla dzieci i zadbany. Woda w nim jest czysta i codziennie odkażana ale nie czuć chloru. Jedyne zastrzeżenia można mieć do restauracji. Na śniadanie niekiedy trzeba długo czekać (południowa obsługa). Samo śniadanie jest trochę za mało urozmaicone (wybiera się z karty zestaw) - podobnie jest z obiado-kolacją ale tydzień da się wytrzymać. Obiekt położony jest na pograniczu Słonecznego Brzegu a Sweti Włas ok. 500-600 metrów od morza. Do centrum Słonecznego Brzegu jest ok 2-3 km. Jeżeli macie do dyspozycji samochód to osobiście polecam plażę za Nessebarem o nazwie: Пляж Несебр - można znaleźć na google maps - jest super dla dzieci! Są ratownicy, piasek, bary i wolno schodzi do morza.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Rauhaisaa oleskelua hakeville
Hotelli sijaitsi rauhallisella paikalla. Ihana, pienehkö hotellialue altaineen pienen kukkulan päällä takasi rauhalliset yöunet ja rentouttavan loman. Altaalla ei ollut ruuhkaa eikä aamupalalla. 10 minuutin kävelymatkan päässä oli ihana ranta, jossa pieni ulkoilmabaari palveli janoisia ja nälkäisiä. Ranta myös rauhallinen. Eli sopi oikein hyvin meille omaa rauhaa rakastaville. Hotellin aamupala ja ruoka olivat todella hyviä ja edullisia. Suosittelemme lämpimästi niille, jotka arvostavat omaa rauhaa ja hiljaiseloa:) Bonuksena hotellilta sai hierontaa ja sieltä löytyi sähkösauna ja höyrysauna.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Teija, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the families
We stayed one week in Relax hotel complex & spa and were very satisfied with our choice! Rooms were clean, service was very good and food was tasty. Hotel was good for the family, we traveled with 3 children and everything worked very well. Pool was nice, and it was only 5 minutes walk to the nearest beach. Good choice for the ones who want to have a peaceful hotel and like to walk. The environment outside of the hotel was a bit untidy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JAROSLAV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ville, Tuusula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rauhallinen ja siisti hotelli
Hotellin vastaanottohenkilöt olivat erittäin ystävällisiä ja asiansa osaavia, ravintolahenkilökunta kevyestä kielitaidosta huolimatta osaavaa ja palveluhenkistä. Siivous hoidettiin erittäin hyvin. Altaan vesi oli mukavan viileää. Vaikka hotellissa oli useita lapsiperheitäkin, niin silti hotelli oli erittäin rauhallinen. Hotellin sijaintinti oli meille erinomainen sillä 10 minuutin kävely lähimpään uimarantaan ei tuntunut yhtään ongelmalliselta. Samalla menomestat olivat sen verran kaukana n. 15 minuutin kävelyn päässä ettei se häirinnyt yhtään. Hotellin oma vakiotaksi vei takaisin lentokentälle ja se oli yksi parhaista taksipalveluista jota olen saanut. Ikääntynyt kuski osasi ottaa asiakkaansa.

10/10 Excellent

Robert, Hellerup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and cheap hotel
just incredible fantastic. absolutely no complaints. on the contrary very satisfied customer!

6/10 Okay

thierry, ablis

Liked: Cleanliness, room comfort
Aucun panneau annonçant l'hotel perdu,mais confort simple et propre etpersonnel aux petits soins

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A great place to visit Sunny Beach! Our room (family suit) was big and lovely. I think location is good, because beach is near the hotel, area is quiet but center of sunny beach is in a walking distance. The pool is also novelli. I was amazed how friendly And helpfull the staff was. Only thing i didn't like was breakfast. We enjoyed our first holiday in Sunny Beach!

8/10 Good

M.M., Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paljon hyvää
Hotellin on syrjässä vilkkaimmasta Sunny beachistä, mutta busseilla 5 ja 8 pääsee (1 lv) lentoaseman suuntaan aina Nessebariin saakka. Hotellin sekavalta kuulostava nimi ei ollut tuttu mm. taksille. Käytössäni oli siisti huoneisto, jossa mm. tarpeelliseksi osoittautunut pyykinpesukone. Ystävällistä palvelua vastaanotossa. Aamiainen tyydyttävä. Hotellin ympäristö kaipaa ehostusta.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aud, Finnmark

Liked: Cleanliness, property conditions & facilities, room comfort
Bra hotell
Vi bodde 6.dager i en flott leilighet ved hotellet og er stort sett veldig godt fornøyde. Resepsjonistene var meget hjelpsomme og imøtekommende,hotellet har god utsikt i rolige omgivelser og godt renhold. Om noe trekker ned er det resturanten og da meny og service . Servitørene er blide men uprofesjonelle-de ser ikke gjestene og prater dårlig engelsk. Menyen er dårlig både til frokost og middag. Bortsett fra dette er hotellet nydelig :-)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
хороший отель
Отель понравился, хорошие номера, есть бассейн. Дружелюбный, приветливый персонал. В отеле есть комплекс спа-услуг. Мы посещали турецкую баню- отлично в ней отдохнули! Море в 10 минутах ходьбы, чистое. Вокруг потрясающие виды! Всем советуем отдых в Болгарии и этот отель!
Response from Manager at Relax Hotel on Mar 29, 2014
Mы хотели бы поблагодарить Вас за выбор нашего Relax Holiday и SPA для отпуска в Болгарии и за время и усилия, которые вы потратили поделиться своими впечатлениями о время вашего пребывания, мы рады читать, что вам понравилось свой ​​отпуск. Mы также очарован читать ваши восхваляющие комментарии о наших сотрудников и нашей спа-центр, мы стремимся обеспечить превосходное и внимательное обслуживание для всех наших гостей, и мы лежали большое значение нашего персонала будучи гостем ориентированы и приветствуя во все времена. Еще раз благодарю вас за ваши провозглашающего комментариев, мы надеемся, что у вас было приятное путешествие обратно домой и иметь удовольствие приветствовать вас снова в нашем Relax Hotel, Солнечный берег