Ratings based on 321 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler
Clean, comfy bed but the bathroom had problemsPosted Oct 18, 2014
Pros: The breakfast was available from 6am to 10am
Cons: Cleaning the bathroom better. The toilet bowl had a ring-it's not enough to just squirt bowl cleanser around the rim-but a good scrubbing is needed.
Location: We went to Mammoth Cave-Domes and Dripstones is an outstanding tour, btw.
Not a very quiet location. Toilet paper were not put onto the dispensers but just placed on top of the used paper tubes. That showed me the maid was in a hurry and got me thinking about what else she rushed through. I went back to the car and got disinfectant wipes to clean all the surfaces in the bathroom and room. There was an empty box of tissue in the holder. The good ? Plenty of clean towels and the bed had a white comforter that appeared to be clean.
for Everyoneby A verified travelerfrom Madison, IN
Check in badPosted Oct 15, 2014
Pros: Indoor pool nice for grand kids
Cons: Have rooms ready at time of check in
Location: not much at this exit. Must go down 5 miles to Cave City.
Room not ready. 2 hours late to get to check in. Not very organized. Desk Had to call each other in hotel to verify timing.
for Everyoneby A verified travelerfrom ohio
Nice hotel. Close to Mammouth CavesPosted Oct 14, 2014
Room was nice, staff was efficient and friendly and the breakfast offerings were nice.
by A verified traveler
Given a room which was occupied!!Posted Oct 14, 2014
Arrived at hotel with three tired kids. Went up to room and beds were unmade and a pair of shoes on the floor! Only smoking rooms left. Were lied to about getting a discount because of this situation -$20 that never came off our card. Terrible staff!! Unbelievably rude!
Recommendedby A verified traveler
great experiencePosted Sep 19, 2014 on Hotels.com
Filthy carpets.Posted Sep 15, 2014 on Hotels.com
I had to book a smoking room as it was all they had left. I expected a smoking smell, but the carpet in the room was filthy and left my feet dirty from just walking on it. It was pretty gross.
for Familiesby Tony Mascottifrom dayton, oh
Posted Sep 8, 2014 on Hotels.com
We had a minor issue. The toilet in our room wouldn't flush but they were very efficient in switching our rooms. The hotel is located on the next exit down from mammoth cave but it is still only about 20 minutes away. Continental breakfast was excellent. Hotel was very nice and well maintained.
for Familiesby Stephaniefrom Middleton
Nice roomPosted Sep 6, 2014 on Hotels.com
We had a nice stay. The room was clean and comfortable.
for Business Travelersby Robin Seibfrom Blacklick Ohio
Caravan weekendPosted Sep 2, 2014 on Hotels.com
A/C not working but they quickly got maintenance and replaced unit. Downside the carpet got wet from the broken unit. Checked out a day early.
for Personal Eventby A verified traveler
A little priceyPosted Sep 2, 2014 on Hotels.com
1st room was dirty, hadn't been vacuumed, sticky Bathtoom floor, spills on bed stands, bed were made as if ready. Had to change. Fourtunately the 2nd was ok. They did adjust the hot tub temp. It was barely warmer than the pool.