Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Sep 11, 2013
This as the nicest hotel out of 5 that we stayed at on our trip. Staff was friendly. The pool and hot tub was perfect. Beds were very comfortable and room was nice and clean
4 out of 5
Recommended
for Everyone
by Nancy from Philadelphia

Nicest place to stay in Franklin, KY

Posted Sep 2, 2013
Pros: Breakfast, pool, room cleanliness and arrangement.
Cons: The room needs an outlet on the wall with the most open space. Instead, we had to iron between 2 beds.
Location: Not much in Franklin itself; however I65 is right there and the gateway to Nashville, Bowling Green, Mammoth Cave, Kentucky Down Under, etc.
The staff was helpful, friendly, and accommodating. The room was in excellent working order and perfectly clean and functional. The heated pool was a perfect temperature. The included breakfast was typical of Holiday Inn Express and one of the reasons we chose this location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel Close to I-65

Posted Jul 2, 2013
Very clean and comfortable. Everything in excellent condition and brand new. The complimentary breakfast was also very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable hotel with perks

Posted Jun 10, 2013
We did not expect the outstanding quality of this hotel. The kids enjoyed the pool and the decor and room cleanliness are what you would expect from a higher end hotel. Staff was very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfy

Posted Jun 8, 2013
All newer Holiday Inns& Suites are consistent - very clean with soft sheets, comfy pillows, and nice towels. This one is no exception.
5 out of 5
Recommended
for Everyone
by Scarlette from MI

Quiet, comfortable stay~Perfect for Business!

Posted Apr 22, 2013
Pros: The staff was Courteous, immaculently Clean, Updated! Affordable
Cons: Can't think of a single thing!
Location: Convieniently located right off Exit 6, Easy on and Easy off the exit!
This was the cleanest Hotel I have ever had the pleasure of staying at. I was dehydrated when I finally arrived and the staff got me a bottle of water free of charge. The outside of the Hotel was immaculate and the foryer was gorgeous! Immediately when I opened the door to my room I could smell the cleanliness. The bed was very comfortable and the room was honestly in tip top condition and updated. The bathroom was beyond awesome and they actually provided free toiletries from Bath and Body Works!!! I will stay at this hotel every time I travel on business and will not even almost consider anyonelse. I discovered this Hotel because the last one I stayed at was deplorable and I actually paid less for this room. The staff really take pride in their Hotel and put customers at the forefront of their business and it SHOWS! I Love you Holiday Inn of Franklin, KY!!! Thank you sooo much for an awesome visit!
5 out of 5
Recommended
by A verified traveler

EXCELLENT - COULD NOT HAVE BEEN BETTER!!!!

Posted Apr 17, 2013 on Hotels.com
This property was fabulous. Spotless and awesome staff! Would love to have a reason to stay there again!
5 out of 5
Recommended
for Families
by Walker from Grand Haven, MI

Great customer service!

Posted Apr 13, 2013 on Hotels.com
We had a great experience at his hotel. The staff was helpful even though they were slammed by spring break travelers. The building was clean and pleasing and more than met our needs. It was a very good stay!
5 out of 5
Recommended
by fob from Traverse City, Michigan

Loved the pool and loved the breakfast!

Posted Apr 10, 2013 on Hotels.com
Loved it
5 out of 5
Recommended
for Families
by Walker from Grand Haven

Good nights rest!

Posted Apr 3, 2013 on Hotels.com
It was a very nice hotel and a great nice rest!