Ratings based on 42 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
by A verified traveler from Chicago, IL
Overpriced, stinks of smoke, and way underwhelmingPosted Sep 11, 2014
Pros: The staff tried to be helpful. The outdoor location was grassy with some picnic tables and not too noisy--no trucks idling as often happens off I-65.
Cons: Needs a major cosmetic overhaul, new mattresses, and anything to get rid of the smell of smoke in the long, creepy hallways.
Location: This is a stop on the highway. I asked a local Mexican restaurant if they delivered and they were baffled by the idea. And their food was TERRIBLE.
The very kind employee at the front desk had only had two hours of training, so she couldn't figure out how to check me in and then accidentally double charged my card and had to call me back downstairs to fix that. The hallway reeked of smoke. The actual room did not smell bad, but walking into it was immediately disheartening. It looked completely spartan, utilitarian. The carpet, sheets, and surfaces were the sort that feel dirty even if everything's technically clean. The clock was flashing as if the power had just been out, and the air was turned off, so the room was humid and stuffy. The TV was fuzzy and it took forever to change channels. The mattress felt lumpy and springy. I wouldn't have minded all of this so much if it had been a $30 room, but for the price it was much lamer than expected.
by A verified traveler from St. Louis
Needs MaintenancePosted Sep 1, 2014
Pros: The staff was friendly and housekeeping did a great job with what they had to work with. It's hard to make a room that needs repair look clean.
Cons: Hotel management needs to get the repairs taken care of. I know we won't stay there again because of the state the room was in.
Location: The location is satisfactory for access to Mammoth Cave National Park and the other nearby attractions.
My wife and I stayed at this Super 8 for two nights while in the area for Mammoth Cave National Park. While I realize this is considered a two star hotel, I did expect more. First of all, the "Super Starter Breakfast" is a joke. The entire selection consisted of cold or hot cereal, toast (no butter was there), yogurt, and tiny pre-packaged danishes (which were not in abundant supply). Other Super 8 hotels I have stayed in also had eggs, sausage, and biscuits among other things. The selection was so poor that my wife and I decided to buy breakfast out. Also, the room was in serious need of repair. The window curtains were barely attached to the wall, the bathtub and bathroom sink drained very slowly, and the walls had been patched but not repainted. As if all this wasn't enough, free high-speed internet was advertised but, due to the hotel being full to capacity, we couldn't access it. We were told the system had been overloaded. In my opinion, a hotel should have a network strong enough to function when full to capacity. Also, around 7:30 or so our first night the TV went out as well so no TV and no internet.
for Everyoneby A verified traveler
Posted Jul 2, 2014
Pros: I needed an iron and ironing board. The clerk found that and brought it to the room.
Cons: There was one bulb missing in one lamp. The bathroom doorknob fixture was loose.
Location: Just passing through, didn't see sights.
Just stayed overnite as we were traveling to final destination. Desk clerk very helpful and friendly. Breakfast was basic and wholesome.
Recommendedby Karen from Texas
RestfulPosted Jun 6, 2014 on Hotels.com
Comfortable bed and clean room. Would stay again.
Recommendedby Jane from Michigan
Bad. Really bad.Posted May 27, 2014 on Hotels.com
I booked this room while on the road- really wish I had seen it first. The king bedroom I booked had a broken curtain, a queen bed frame and headboard, and stains on the wall. The room had a king mattress that sat on a queen frame with a board underneath to support the extra length. When I asked the lady at the front desk, she indicated she knew the bed was like this, which made me feel like more rooms had the same cheap fix setup. Icing on the cake was the cigarette hole in my comforter (in a non smoking room). Would not recommend.
for Personal Eventby A verified traveler
Needs UpdatingPosted Apr 28, 2014 on Hotels.com
We stayed here because of the location...should be cleaner and they need an iron & ironing board in each room because travelling people normally have clothes in a suitcase or garment bag & therefore the clothes need ironing. Overall it wasn't the worst motel I've stayed at but definitely needs updating.
Recommendedby Clinton Dobson from Fyffe,Al.
Posted Mar 1, 2014 on Hotels.com
Needs new pillows,blankets . Needs to tell what exit from interstate to get off of.
for Personal Eventby Kate McIntosh from Indiana
Can't Beat It For The PricePosted Oct 9, 2013 on Hotels.com
We were traveling to Tennessee in a hurry, rushing to my husband's grandmother's bedside, trying to reach her before she passed on. We had been driving for hours and hours and I found this on hotels. com and booked it because it was so cheap. The hotel was not super clean and the room wasn't super clean but it served its purpose and there was a decent breakfast in the morning with your choice of Eggo waffles, toast and jelly, cereal, yogurt, fresh fruit, coffee, juice etc. The hotel staff was incredibly nice and provided us with toothpaste (as we forgot it in our haste) and razors. For the price, you can't beat it. The bed linens were clean which was most importatn to us and the room was quite large.
for Business Travelersby bmor
Posted Sep 20, 2013 on Hotels.com
Recommendedby Tim from Indiana
OKPosted Sep 17, 2013 on Hotels.com