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Reviews of 3 Rivers Hotel

3 out of 5
3 Rivers Hotel
5 Baxter Lane, Bozeman, MT

Reviews

7.0

Good

Rating 10 - Excellent. 207 out of 939 reviews" "
Rating 8 - Good. 327 out of 939 reviews" "
Rating 6 - Okay. 190 out of 939 reviews" "
Rating 4 - Poor. 138 out of 939 reviews" "
Rating 2 - Terrible. 77 out of 939 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Suited our needs. Was clean and comfortable but bar area was not open during our stay.
Stayed 5 nights in Sep 2023

4/10 Poor

Thomas

Disliked: Amenities, property conditions & facilities
Cable on tv wasn’t functional; hotel is from 1960s; facilities need a major overhaul; it didn’t even feel safe; side doors don’t require room cards; hallways dimly lite; it could be great but is far from it
Stayed 2 nights in Oct 2023

8/10 Good

Janelle

Stayed 1 night in Oct 2023

6/10 Okay

Bernardete

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed here. The staff have been wonderful. We arrived early morning and was able to check in early, instead of later that night after a football game. They are in the process of renovating the hotel. Our room was clean and comfortable.
Stayed 1 night in Oct 2023

4/10 Poor

cory

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facilities are in disrepair or dirty. Pool is closed down with no mention at booking. Price paid does not meet expectations of quality of facilities.
Stayed 1 night in Oct 2023

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Justin

Disliked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

TODD

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WAS A A NICE PLACE
Stayed 1 night in Sep 2023

8/10 Good

Robyn

Stayed 1 night in Sep 2023

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in ownership transition- run down and derelict, almost looked abandoned. Side entrance door was jimmied and unlocked. Halls dirty and in disrepair. Room sink clogged. Very negative experience, especially at the price.
Stayed 1 night in Sep 2023

6/10 Okay

Barbara

Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Marcia

Coffee maker did not work, and no coffee in lobby.
Stayed 1 night in Sep 2023

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Close to the airport. Quick check in. Bar was closed. No elevator which made it hard carrying all our luggage up to the second floor.
Stayed 1 night in Sep 2023

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never stay in this place again. No amenities, no local tv, no pool, no soap, and the shower was dirty. Place looks like it's about to shut down for good.
Stayed 2 nights in Sep 2023

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheaper places are better then this one
Stayed 1 night in Sep 2023

2/10 Terrible

Kadi

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
The first room they put us in had blood stains on the comforter. (Didn’t look like they had even washed them) and then a open condom wrapper under the bed. Demanded another room and the comforters were still gross the shower hadn’t been cleaned either. At night there were people shaking the door outside the room (probably homeless people they are everywhere) felt extremely uncomfortable and unsafe. Please don’t waste your money here.
Stayed 1 night in Sep 2023

4/10 Poor

Stanley

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting carpet
This is a run down 60s or 70s hotel that has not been updated since that time. The carpet was disgusting and the room smelled, the tv was cheap and i developed a head ache. There was no way i was going to walk around that room without shoes on. The room was filthy and was worth maybe 25 bucks. The ac was constantly cycling i couldn't wait to get out of that place.
Stayed 1 night in Sep 2023

8/10 Good

Jeff

Stayed 1 night in Sep 2023

4/10 Poor

Kathleen

Disliked: Property conditions & facilities
Very disapointed
The entrance inside was nothing like the picture on hotels.com .. they had no decaf coffee or breakfast. There was a homeless tents and cars with a couple of blocks and the entrance of the hotel is dumpy.
Stayed 2 nights in Sep 2023

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet and comfortable rooms for an older hotel
Stayed 4 nights in Sep 2023
Response from E Rivers Team on Sep 22, 2023
Christine,Thank you so much! Quiet and Comfortable.

2/10 Terrible

Mary

Disliked: Property conditions & facilities, room comfort
Unacceptable
Our experience did not live up to expectations. Information on the motel's website was vastly misleading. We couldn't stay another night and had to cancel our future reservation. Will never go back.
Stayed 1 night in Sep 2023
Response from 3 Rivers Team on Sep 21, 2023
Mary,Thank you so much for staying with us. We will work on getting an elevator.

2/10 Terrible

Chance

Stayed 2 nights in Sep 2023
Response from 3 Rivers Team on Sep 21, 2023
Chance,Thank you so much!

4/10 Poor

brandy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I specifically booked this hotel because of the nice rooms, pool and breakfast. Come to find out arriving to the property that their pool is drained. There’s no breakfast in the hotel, and half of it is not even usable. I would have liked to know this before bringing my kids all the way from Gillette, Wyoming to Bozeman, Montana for soccer. The room rate did not match what we got. Go somewhere else if you have kids. The lesson I learned here is to always call first.
Stayed 1 night in Sep 2023
Response from 3 RIvers Team on Sep 21, 2023
Brandy,We love being this close to downtown as well and being 3(ish) blocks from the ELM is amazing for concerts. Family soccer travel is the best!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 3 RIvers Team on Sep 21, 2023
Brenda,Thank you so much!

8/10 Good

Wilford

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from 3 Rivers Team on Sep 21, 2023
WilfordThank you so much!

8/10 Good

Taricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from 3 RIvers Hotel on Sep 21, 2023
Taricia,Thank you so much!

4/10 Poor

TABATHA, Lumberton

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front desk staff person was excellent. Exterior of property looked abandoned. Trash everywhere with high weeds. Unkept. Lobby was in overall average/good. Room was dated but doable. Location was easy and blocks from most shopping and interstate access.
Stayed 1 night in Sep 2023
Response from 3 RIvers Team on Sep 21, 2023
Tabatha,Excellent front desk, that is awesome.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Bueno en general
Stayed 2 nights in Sep 2023
Response from 3 Rivers Team on Sep 21, 2023
Anonymous,WE love BUENO! Thank you so much!

4/10 Poor

Gerard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Construction going on. Paint drying and masking tape outside room for all days. (Pro tip, pull masking tape before the paint fully drys). small holes in walls in hallways. Sink clogged and no maintenance staff to fix it. Fan on bathroom not working, Cleaning staff very good and helpful. room clean, beds made perfect, etc. Restaurant and bar at hotel next door very good (hint).
Stayed 2 nights in Sep 2023
Response from 3 RIvers Team on Sep 21, 2023
Gerard,Thank you so much! Our cleaning staff is amazing and we love your enjoyed your clean room and perfectly made bed! Although we do not have construction we did do some paint touch-ups in the hallways. It looks so nice and fresh!

10/10 Excellent

Grace

Stayed 2 nights in Sep 2023
Response from 3 Rivers Team on Sep 21, 2023
Grace,Thank you so much! 10 out of 10!

10/10 Excellent

Audrey

Stayed 1 night in Sep 2023

6/10 Okay

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Amy on Sep 14, 2023
Stephanie,Thank you for your review!

2/10 Terrible

Benjamin

Disliked: Staff & service, property conditions & facilities
Staff wasn’t helpful
Stayed 1 night in Sep 2023
Response from Amy on Sep 14, 2023
Benjamin,Oh no! I am so sorry that we don't have a shuttle or a pool. We do update our listings to communicate with guests our amenities. If you ever have questions about the hotel please don't hesitate to contact us before booking and we would love to help!

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very helpful and kind. Doing a great job.
Stayed 1 night in Sep 2023
Response from Amy & the Team on Sep 12, 2023
Robert!What a wonderful compliment! Thank you so much!

10/10 Excellent

Steve

Stayed 1 night in Sep 2023

8/10 Good

Cale Xiaojun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and affordable place to go to Yellowstone.
Stayed 3 nights in Sep 2023
Response from Amy & the 3 Rivers Team on Sep 12, 2023
Cale we love being affordable and good!

8/10 Good

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Amy on Sep 14, 2023
Wojciech,Thank you so much! We are thrilled you enjoyed your stay.

10/10 Excellent

Gillian

Stayed 1 night in Aug 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Convenient to have a bar at location.
Stayed 1 night in Sep 2023
Response from Amy on Sep 14, 2023
Heidi,Very friendly! We love this! And our Dry Fly Saloon is one of our favorites!

8/10 Good

David Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn't really close to town
Stayed 3 nights in Sep 2023
Response from Amy & the 3 Rivers Team on Sep 12, 2023
David,We are 1 and a 1/2 miles to downtown and love we are that convenient. Being across of the fair grounds is also amazing!

2/10 Terrible

Christina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty. Loud. No elevator.
Stayed 1 night in Sep 2023
Response from Amy on Sep 14, 2023
Christina,We don't have an elevator but we do have stairs going to our second floor, which is our highest floor I am sorry about the dog that was in our interior grassy pet area, he did bark for about 10 minutes at 8:30 that night but the pet family got him back in the room quickly. We love being pet friendly!

4/10 Poor

Kristine

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The girl who checked us in was on your phone texting and laughing with her ear bud in ignoring us. We had to wait for her to finish her conversation for her to tell us about our room
Stayed 1 night in Sep 2023
Response from Amy on Sep 12, 2023
Kristine,Good gracious I am so sorry. I am afraid it was me you were waiting on at the desk during check-in. I apologize that you had to wait at the desk and will do better.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Amy & the 3 Rivers Team on Sep 12, 2023
Ryan,8 out of 10 this is amazing thank you!

8/10 Good

Nikhil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast would have been good to have at the property.
Stayed 1 night in Aug 2023
Response from Amy & the 3 Rivers Team on Sep 12, 2023
Nikhil,We love our breakfast options in Bozeman. Right near us is the farmer's daughter and downtown is Main Street Overeasy which is dy-nuh-might breakfast. There are so many great places to eat in Bozeman it is is hard to choose sometimes!

2/10 Terrible

Heather

Nothing Coffee machine did NOT work!!!!
Stayed 1 night in Sep 2023
Response from Amy on Sep 12, 2023
Heather,Oh NO! good news! We have spares when stuff goes wrong and love to help. Please let the front desk know if there is every anything we can do to help.

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was clean and good, carpet needs updated. Lobby and staff were welcoming. Property is run down, however front desk worker told us the place had sat vacant for a year and they are slowly remodeling.
Stayed 1 night in Sep 2023
Response from Amy & the 3 Rivers Team on Sep 12, 2023
Heather,4 out of 5 thank you! Room clean and good we are so grateful you took the time to let us know!

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older but good for the price.
Stayed 1 night in Sep 2023
Response from Amy & the 3 Rivers Team on Sep 12, 2023
Mike,5 out of 5 good for the price! Thank you so much. We love being a good value for our guests!

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
Old and dingy
The hotel is old and dingy. The tv has no local channel available. The screws on the door frame for the security bar were loose and hanging.
Stayed 1 night in Aug 2023
Response from Amy & the 3 Rivers Team on Sep 12, 2023
Elizabeth,I am so sorry that you couldn't find the local channels. We do have local so we can all watch the BOBCATS when they play and catch our local news etc. Please let the front desk know anytime you have questions or concerns we love to help!

4/10 Poor

Sharon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This property was TERRIBLE! It seriously needs renovated! The halls were dark, carpet was filthy, parking lot was cracked and full of holes. The pool and hot tub are no longer usable and they were the reason we booked the hotel! The receptionist did not bother to tell us this at check in. The good part was it is close to the I-90 and Walmart. The pillows and bed were comfortable. However, would never stay here again.
Stayed 1 night in Sep 2023
Response from Amy on Sep 14, 2023
Sharon,Comfortable pillows and bed what a wonderful compliment! Thank you so much!