Ratings based on 207 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Posted Jul 17, 2015
Pros: Close to good restaurants and shopping. Easy to get to.
Cons: The bed could have been a bit more firm
Location: Very easy to find and access-right off the highway. Multiple restaurants within walking distance.
I only spent 1 night there and it was very relaxing
Comment from Hotel Management
Jul 18, 2015 by Karen, Hotel Management
We are pleased to hear you enjoyed a relaxing stay with us and hope you come back soon!
3 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 25, 2015
Pros: Room was big and we were able to set up pack and play for child without issues of moving around the room.
We had a short stay that was just a quick overnight. Breakfast was good and kids enjoyed it.
Comment from Hotel Management
Jul 1, 2015 by Karen, Hotel Management
Thank you for your review of our hotel! We are pleased to see you enjoyed your stay and look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service, clean rooms!

Posted Jun 17, 2015
Cons: Breakfast left a little to be desired, but would go again definitely!
Great service from the get go from check in to check out! First time doing over night with infant and they made sure we had everything we need! Bed was comfy in single queen room. Good value for price!
Comment from Hotel Management
Jun 23, 2015 by Karen, Hotel Management
We are excited to hear all went well on your first overnight away from home with your baby! Please come back and stay with us again soon!
2 out of 5
by A verified traveler from M

OOO. Out Of Order

Posted Jun 5, 2015
Clean - well ventilated room. But breakfast milk dispenser, orange juice dispenser and room microwave were "Out of Order"
Comment from Hotel Management
Jun 5, 2015 by Karen, Hotel Management
We are sorry to hear that you were not satisfied with the "Be Our Guest" Breakfast as we take a lot of pride in the foods we serve. We apologize that we had run short on a couple breakfast items and assure you we have plenty now and encourage you to come back and stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Baxter, Mn.

Been remodeled, doesn't look like photo.

Posted Jun 1, 2015
Very nice, friendly staff. Excellent breakfast! Warm cookies and coffee upon arrival.
Comment from Hotel Management
Jun 4, 2015 by Karen, Hotel Management
Thank you for telling us how we are doing! We are so pleased to hear that you enjoyed your stay and our Be Our Guest Breakfast! It's great to hear the reception of some new and improved breakfast selections so we absolutely appreciate your feedback! We are updating our pictures on our website very soon too! Please come on back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2015
Was very pleased with this hotel. Great value for the price.
Comment from Hotel Management
May 24, 2015 by Karen, Hotel Management
Thank you for your feedback and for taking the time to write about your experience! Thank you also for your understanding about our remodel and the inconveniences that come with it. We are at the end of our project and hope you will be back soon to see the beautiful changes to the hotel!
3 out of 5
Recommended
for Everyone
by A verified traveler from Grand Forks, ND

The price was right!

Posted May 18, 2015
Pros: THE PRICE WAS RIGHT.
Cons: UPDATE THE ROOMS FURNITURE AND GET HD TV.
THE ROOMS CARPET AND FURNITURE WERE VERY OUTDATED. THE TV DID NOT HAVE HD AND THE PICTURE QUALITY WAS VERY POOR. THE ROOM WAS CLEAN EXCEPT FOR SOME STAINS ON THE CARPET. THE BREAKFEST AREA WAS VERY CLEAN AND KEPT UP VERY NICE. FOOD SELECTION WAS OK.
Comment from Hotel Management
May 20, 2015 by Karen, Hotel Management
We appreciate you taking the time to let us know how we are doing. Thank you for the heads up on the HD channels! We have flat screen, HD TV's in each room, but were unaware that our HD channels are not working! Thank you! We so appreciate your comments and will be looking into this issue to find a swift resolution!
4 out of 5
Recommended
for Everyone
by A verified traveler

Not bad needs some work

Posted May 10, 2015
Finishing up renovations on front lobby and entrance. Kind of a hassle to enter a long way from front desk then go all the way back thru hotel to get to your room. Pool area was nice with good sized hot tub, but jets were not working in half of it. Continental breakfast area and food was a very good setup but selection was pretty thin for a weekend crowd.
Comment from Hotel Management
May 12, 2015 by Karen, Hotel Management
We appreciate you letting us know your experience while staying with us! We also thank you for your understanding on the inconveniences that come with a remodel, and strongly suggest you visit us once it is done. We are nearing completion of this project and look forward to your return so we may exceed your expectations!
2 out of 5
by A verified traveler

Posted Apr 21, 2015
Remodeling goin on did not get the room advertised.
Comment from Hotel Management
Apr 23, 2015 by Karen, Hotel Management
We apologize you were unhappy with your stay but want to thank you for letting us know how we are doing! We want to thank you for your understanding about the remodel and how that can sometimes pose unforeseen issues. We hope that you will try staying with us again in the near future as the remodel is almost complete and we would love to exceed your expectations!
5 out of 5
Recommended
for Everyone
by A verified traveler from Coon Rapids, MN

Niece's wedding

Posted Apr 17, 2015
Pros: Quiet
Location: Lots of things to do in and around Baxter & Brainerd
Our niece was married on 4/10 over at the Arrowwood lodge, but we have always stayed at Country Inn & Suites when we travel. The hotel was very comfortable & quiet, even with construction going on. The continental breakfast was excellent.
Comment from Hotel Management
Apr 20, 2015 by Karen, Hotel Management
We are pleased to hear that you enjoyed your stay with us, and you especially enjoyed our Be Our Guest Breakfast! Our remodel is almost complete and we hope you get the chance to see all the lovely changes when you come and stay with us again!