Ratings based on 105 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Posted Nov 24, 2013 on Hotels.com
Great staff. Room was clean and what we expected.
for Business Travelersby dean from springfield
Nice timePosted Nov 4, 2013 on Hotels.com
Needed a place to stay for the night and the the price was right. Slept well in a nice bed and it was quiet and clean. Couldn't have asked for more
for Business Travelersby frank
Posted Oct 9, 2013 on Hotels.com
Recommendedby Hoosier from visiting Boston
ExpensivePosted Sep 3, 2013 on Hotels.com
Sound from rooms above us and next door. No shampoo/lotion or dryer conveniences. Stayed three night and no maid service or clean towels. Free breakfast was coffee, cereal bars, muffins, fruit, instant oatmeal. Smokers always at the entrance. It was expensive for what we got - or didn't get.
for Everyoneby Pat from Long Island
good price close to BostonPosted Sep 2, 2013
Pros: Price was reasonable. Clean, comfortable room. Great flat screen. Comfy recliner.
Cons: Front walk was painted and slippery. Need hair drier in room. Drier available at front desk.
Location: 15 to 20 min to Boston waterfront.
We needed a place to stay for a wedding in Boston. Had a good experience at ESA-Braintree. If anyone needed a suite for a long stay, this place is ideal.
Jan 8, 2014
Pat - Our staff and I read your review, and would like to thank you for writing such nice things about your experience at our hotel. We are happy to read that we provided you with a clean and comfortable room. We have recently upgraded our televisions to the flat screen televisions and have new recliners in our rooms as well. Still, we apologize that the front walkway was slippery; we had just painted the area, but have resurfaced to ensure it is no longer an issue. We would like to thank you again for posting your review and look forward to welcoming you back in the future!
Recommendedby Janet from Ingleside, IL
Terrific StaffPosted Jul 31, 2013 on Hotels.com
The staff, especially Donna and Michelle, were extremely helpful, fun and extended genuine hospitality. We had so many questions about directions and they were very patient with these out of towners! Even let us borrow one of the hotel's atlas. Would definitely return.
for Everyoneby A verified traveler
Good valuePosted Jul 29, 2013
Pros: Recently renovated, close to public transportation
Cons: Would state that room service is only once a week, "free" breakfast is a joke..nothing hot except coffee, towels small and rough
Clean, convient to highways, mall and train station
for Personal Eventby A verified traveler
close to boston sightsPosted Jul 27, 2013 on Hotels.com
quiet and clean.! hotel is worn and older and needs some TLC but was perfect location. THEY need automatic doors at entrance. It was very difficult to manuever luggage and doors at the same time. They also could use an ice machine, the little ice trays in freezer don't cut it. Staff was friendly and helpful.
for Familiesby A verified traveler
Posted Jul 26, 2013 on Hotels.com
Posted Jul 23, 2013 on Hotels.com