Ratings based on 560 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Very enjoysble

Posted Nov 22, 2014
Pros: It has breakfast, bar and 24-hour coffee service.
Cons: No, I was very pleased.
The hotel is clean and comfortable. It has all the amentities I require.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Nice hotel, convenient to local shops.

Posted Nov 18, 2014
Pros: Convenience, cleanliness, and location.
I stayed here for business. The hotel was quite nice and nice and quiet. It was conveniently located near shops and restaurants and down the street from a Logan Express stop.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Middle Village, NY

Wedding weekend

Posted Nov 10, 2014
We were in MA for my brother's wedding in Boston. There were 8 if us. The lobby is inviting and clean. They accommodated us with connecting rooms and pet friendly rooms, as well. Breakfast was good and the dining area was well kept and stocked with breakfast items. We would definitely stay at the Hyatt again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2014
Cons: When checking in, woman asked if I was OK by the elevator. I was concerned about noise and she put me in the very farthest room in the entire hotel.
Pleasant and efficient staff. Breakfast was outstanding! Hot, fresh, and a big selection of various foods.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

very close to south shore plaza which was great

Posted Nov 5, 2014
Pros: big rooms very clean free breakfast
Cons: nothing enjoyed my stay
Location: very close to quinncy train station which the hotel has a free shuttle and the shopping in the mall is great
the mini break was excellent very friendly good shopping and good restaurants
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Txas

Posted Nov 3, 2014
Pros: location is next to the mall. Having the van to take customers to and from the mall and train station
We have a good time in Boston, It is very confortable. The staff are friendly and helpfull
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Smithville, TX

Friendliest Hotel Staff I have yet encountered!

Posted Nov 3, 2014
I was in Boston for my very first time and it didn't seem like I should be there because problems kept occurring. Through my handicap and difficulty with the Stadium in Foxborough and Taxis the Hotel Staff never gave up and continued to try and give me a good Boston experience. If I ever go to Boston again I would 100% stay here again. The only questionable experience was believe it or not the Gillette Stadium. Worst Customer Service ever and I have been trying to get into contact with them. Hope one day I can see the ladies at the Hyatt Place in Braintree again! The Hotel Manager was amazing as well and was so above and beyond amazing, printing out restaurants he recommends.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonds

Close Enough

Posted Nov 2, 2014
Pros: See above
Cons: Keep the accommodations and staff the same.
Location: See above
We needed a place to stay which would be relatively close to our family in a town north of Braintree, MA. Checked the other hotels that we had stayed in before and their prices were out of sight compare to what we had paid before. The price on this one was higher than what we normally pay, but worth it. Close to major roads and freeways for easy access plus close to the T station for train transporting. The hotel breakfast was excellent, lots of choices of cold and warm food. Very clean lobby, hallways and our room was great. The front staff was wonderful. We had several questions regarding directions and the staff was most accommodating. Always a pleasant hello when we entered and a nice goodbye when we left each time. Our room was away from the crowd and was quiet. Did not hear neighbors nor others during the time we were there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
Pros: The staff was friendly, the rooms spacious and comfortable, the breakfast very nice
Cons: the grout in the bathroom was dirty, or appeared so. The bed was a little hard
Great shuttle service to station and Mall, nice rooms, good service
Comment from Hotel Management
Oct 21, 2014 by Zach, Hotel Management
Thank you for your great feedback about our excellent shuttle service. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oceanside, CA

Close walking distance to everything!

Posted Oct 18, 2014
Wonderful. Just 20 minutes outside of Boston away from the hustle and bustle. New AMC theater right behind it, the mall across the street, and a shopping center right below it with a variety of restaurants and food choices....and a gas station to fill up your rental car.....although there is a shuttle bus and trolley that makes a morning and evening stop. The daily breakfast is quite adequate too. Families, business people and international guests all stayed at this place!
Comment from Hotel Management
Oct 21, 2014 by Zach, Hotel Management
Thank you for the great feedback about our hotel and the local attractions surrounding us. We pride ourselves on providing exceptional customer service to every genre of guests that walk through our door.