Ratings based on 621 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to South Shore Plaza moll.

Posted Dec 10, 2014
Pros: I like the location and size of the rooms. I also like the swimmingpool alot, nice to start every day there. They also have a shuttle which is great.
I have been on this hotel before and I will definitely go again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne, FL

Great hotel outside of boston.

Posted Dec 8, 2014
Across from huge mall. Free shuttle to and from mall and you get to schedule it on your time! Clean and only a few seconds from highway and ten minutes from Boston. In a plaza filled with good eats like Starbucks, 5 guys, Fridays and Legal seafood for a nice dinner experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2014
Thanksgiving day needed a hotel. The staff was friendly even though they were working on a holiday. The room was well prepared and nice to be in. The breakfast the next morning was fantastic, one of the best "included" breakfasts I've ever had.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Very enjoysble

Posted Nov 22, 2014
Pros: It has breakfast, bar and 24-hour coffee service.
Cons: No, I was very pleased.
The hotel is clean and comfortable. It has all the amentities I require.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Nice hotel, convenient to local shops.

Posted Nov 18, 2014
Pros: Convenience, cleanliness, and location.
I stayed here for business. The hotel was quite nice and nice and quiet. It was conveniently located near shops and restaurants and down the street from a Logan Express stop.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Middle Village, NY

Wedding weekend

Posted Nov 10, 2014
We were in MA for my brother's wedding in Boston. There were 8 if us. The lobby is inviting and clean. They accommodated us with connecting rooms and pet friendly rooms, as well. Breakfast was good and the dining area was well kept and stocked with breakfast items. We would definitely stay at the Hyatt again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2014
Cons: When checking in, woman asked if I was OK by the elevator. I was concerned about noise and she put me in the very farthest room in the entire hotel.
Pleasant and efficient staff. Breakfast was outstanding! Hot, fresh, and a big selection of various foods.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

very close to south shore plaza which was great

Posted Nov 5, 2014
Pros: big rooms very clean free breakfast
Cons: nothing enjoyed my stay
Location: very close to quinncy train station which the hotel has a free shuttle and the shopping in the mall is great
the mini break was excellent very friendly good shopping and good restaurants
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Txas

Posted Nov 3, 2014
Pros: location is next to the mall. Having the van to take customers to and from the mall and train station
We have a good time in Boston, It is very confortable. The staff are friendly and helpfull
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Smithville, TX

Friendliest Hotel Staff I have yet encountered!

Posted Nov 3, 2014
I was in Boston for my very first time and it didn't seem like I should be there because problems kept occurring. Through my handicap and difficulty with the Stadium in Foxborough and Taxis the Hotel Staff never gave up and continued to try and give me a good Boston experience. If I ever go to Boston again I would 100% stay here again. The only questionable experience was believe it or not the Gillette Stadium. Worst Customer Service ever and I have been trying to get into contact with them. Hope one day I can see the ladies at the Hyatt Place in Braintree again! The Hotel Manager was amazing as well and was so above and beyond amazing, printing out restaurants he recommends.