Ratings based on 655 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boston

amazing

Posted Mar 1, 2015
it was amazing & clean. I will likely stay again and will recommend
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Waukesha, WI

Convenient

Posted Feb 21, 2015
Pros: Location and staff
Stuck in Boston for a blizzard in 2015. There are many people that could tell this story. We spent quite a bit of time at the hotel and we didn't take a bit of hurt. Everyone was so nice and accommodating. Despite the trains being down and many other issues because of the weather, the staff gave suggestions on things to do. There are many options for dining right at your door step. The mall is across the street if you can get there (due to white out out). Shuttle runs every hour or 30 minutes. Breakfast was very good. No problems keeping food well stocked despite the weather conditions. We had a rental car and I was worried we would be buried. They kept the parking lot and drive well plowed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent and opposite the mall

Posted Feb 10, 2015
Pros: Great gym and close to the mall. Oh good breakfast too.
Cons: Nothing
Location: Mall
Just easy all good even though it was heavy snow.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Very nice hotel close to everything

Posted Jan 28, 2015
Pros: The rooms were beautifully decorated. The bed was very comfortable and the sitting area was an extra perk. Loved the extra large showers.
Cons: Nothing, it was great.
Location: The hotel is about 1 miles from the T station to go into Boston. Many restaurants nearby and a 2 story shopping mall across the street.
We enjoyed our 1 night stay at the Hyatt Place. It was located within walking distance of many restaurants and across the street from a very large mall. The pool and amenities were very nice. The T station was close by. The staff were excellent and helpful. The rooms were spacious, very comfortable and quiet. We would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Disappointing to arrive back at the hotel to watch the 4th quarter of the AFC Championship and find that the cable wasn't working in our room...sort of problematic. No solution offered...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Liverpool, NY

Great Hotel

Posted Jan 17, 2015
Pros: The staff, location, bed, pillows
Cons: Nothing I noticed
Location: Legal Seafood was right next door, Gillette Stadium is close by, right next to the highway for easy access
We chose this hotel because it was close to Gillette Stadium and it was the nicest hotel I've ever stayed in! Everyone was friendly and helpful and the room was spacious and clean. The bed was so comfortable!
5 out of 5
Recommended
for Everyone
by A verified traveler

Love this hotel ...never had an issue

Posted Jan 2, 2015
Great hotel, I'm always pleased when I get a room here, worth every dollar ...good pick
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Saint John, NB, CAN

Good but...

Posted Jan 1, 2015
They need more housekeeping staff. Room wasn't ready at check in time but they offered us an alternate room. That was fine until my son found short curly shavings on the shower wall... yuck. Great breakfasts. Shuttle to the mall was great. Front desk staff was polite and accommodating.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Braintree Ma

Excellent customer services

Posted Dec 26, 2014
Staffs there are really friendly and happy. They always greet you and make sure you get what you need.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to South Shore Plaza moll.

Posted Dec 10, 2014
Pros: I like the location and size of the rooms. I also like the swimmingpool alot, nice to start every day there. They also have a shuttle which is great.
I have been on this hotel before and I will definitely go again.