Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire, CT, USA

Good location and facilities

Posted Jul 26, 2015
Pros: Location and Food
In a great location for Town, and you can walk to all Shops, Restaurants, and Pubs. Good Bar, and Food very good including Breakfast. Has water problem on last morning of stay when there was no water supply for shower or toilet. Would have been a major issue if staying longer.
4 out of 5
Recommended
for Everyone
by A verified traveler from port coquitlam, b. c.,canada

visiting Chelmsford and Braintree

Posted Jun 30, 2015
Pros: The courtesy and ambience of a 16century inn
Cons: The beds
Location: We were going on to Cornwall and this was close to our friends and gave us a start toward our next stop in West Looe
Staff was great, accurate info about. The town and how to travel to other places. This is really a character inn and a good town to wander around, the dining room and the pub were cozy and comfortable. Breakfast which was included gave plenty of choices and the portions were a good size. Think the beds need upgrading--I was fine in a double bed but couples said theirs was a "roll to the middle".
4 out of 5
Recommended
for Couples
by Angela from Stortford

Comfort and nice place

Posted May 4, 2015 on Hotels
Quick stay for the night. Great and polite receptionist service. Nice building.
5 out of 5
Recommended
for Personal Event
by Richard from Wicken

Wedding at Fennes.

Posted Apr 20, 2015 on Hotels
Could not ask for anything more.
4 out of 5
Recommended
for Couples
by Trish

This traveler left a rating score only Posted Apr 14, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice old hotel in centre of town

Posted Apr 11, 2015
Pros: In centre of what used to be an old historic market town.
Cons: Parking if poss.
Love the hotel, stayed many times but unfortunately for guests arriving after 600 pm hotel diners have used all car parking and it is necessary to park in supermarket nearby. I don't think there is an answer to this problem however.
5 out of 5
Recommended
for Families
by Paul from England

Stop over

Posted Apr 5, 2015 on Hotels
Really helpful and considerate staff.Good value for money. Will stay here again with no hesitation.
5 out of 5
Recommended
for Couples
by Chris from Saltford, B&NES

Always nice

Posted Apr 4, 2015 on Hotels
Another enjoyable stay at a friendly hotel
3 out of 5
Recommended
for Couples
by Kelly from Bristol

Lovely hotel although a little noisy

Posted Apr 3, 2015 on Hotels
The hotel was lovely as was the room. It is a little loud due to being in the town but a lovely stay nonetheless.
5 out of 5
Recommended
for Couples
by Peter from Milton Keynes

Great value, great food

Posted Mar 23, 2015 on Hotels
With such a keen room rate, expectations were not high - but location could hardly be more convenient, room was clean and had ample space, staff very friendly and helpful, and food excellent quality/choice. Apparently hotel re-fitted about a year ago, and they made an excellent job of it. Stayed two nights and could not fault anything except that the cold water tap had to be run for ages to get the temperature down.