Ratings based on 24 Verified Reviews
They paid and stayed. We double-checked.
2.1 Room cleanliness
2.2 Service & staff
2.2 Room comfort
2.0 Hotel condition
They paid and stayed.
by A verified traveler
Not even close to pictured.Posted Aug 8, 2014
Cons: Everything. Total remodel needed: new furnishings, finishes and linens. AC must be used properly to avoid mold and smells in the Mississippi heat.
Needed a simple room for overnight on a road trip. Figured Wyndham was a decent chain and the pictures looked ok. So I booked a non-refundable room at the low price point and expected the basics. Arrived to find a scary young couple screaming profanities at the desk clerk and yelling for us to not even bother checking in. We knew we were stuck with our prepaid, so decided to make the best of it. The desk clerk and the housekeeper spoke kindly to us and we could tell they wanted to do the best they could. They checked us in and it seemed our patience granted us a pre-cooled room, as upon later reading the reviews this hotel was notorious for turning off the ac when the room was unoccupied. The pre-cooled room was as far as our perks went however. The room was not very clean. The towels and sheets were gross- Threadbare and stained. Not sure they were sanitized in hot enough water or bleached. Had my own sheets to put over theirs thankfully. Everything about the place seemed to show the hotel was on it's last leg. Some rooms seemed to be closed off with towels stuffed at the floor jam, ice machines not working except next to office, horrible water damage in stairwells. How they can continue to use the Wyndham name on the sign and web is beyond me. Expedia needs to do a better job of analyzing the poor reviews of hotels and removing the properties that don't meet minimum standards.
for Business Travelersby T Olsen from Utah
The Microtel hotel in Brandon was terrible!Posted May 22, 2014 on Hotels.com
Don't stay here! The room was dirty, paint was done Hal hazardly, ugly colors, no tissue paper in the bathroom ever, no cups for a drink, vending machines were turned off, no breakfast the first day, the breakfast he next day was scary he only brought out one muffin, week old bread, no milk for the cereal. That's just for starters. I asked for another set of towels and it had two holes in it. I wouldn't stay here again if it was free.
for Business Travelersby A verified traveler
Posted May 7, 2014 on Hotels.com
Recommendedby Glenda from Ms
PleasantPosted Apr 28, 2014 on Hotels.com
Our room was spacious, clean and comfortable . Affordable !
Recommendedby A verified traveler
Lost in BrandonPosted Apr 28, 2014 on Hotels.com
I got lost on my way to the hotel and the nightlady was so kind that she stayed on the phone with me until I made my way (following her directions) to the hotel 30 minutes later! I also left my phone there and it was returned to me promptly. I stay in a lot of hotels and was not disappointed by this one.
by A verified traveler
Very disappointedPosted Mar 24, 2014
Pros: The bed was the best part and it wasn't even that great!
Cons: Pretty much everything
Location: Definitely in a low traffic area, close to the interstate. A short drive from Pearl and the outlets and Jackson
The best part of the hotel was the bed and it wasn't even that great but the firmness of it was just about right. We got a really great (cheap) rate but sure didn't expect what we saw when we got there. Good thing we weren't in the room for very long for our stay or we probably would've asked for our money back and left. They definitely need to do some upgrading on it, especially with the name they are representing.
by suzy from florida
Don't do itPosted Sep 3, 2013
I have never ever written a review before, but I feel I need to warn everyone to stay away from this hotel. I am a girl staying there alone and my room wouldn't even lock, and the door that connected to someone else's room didn't lock either. Then when I went to call the front desk, the phone had NO WIRES!! Just a phone on the table. They did give me a different room...The sheets and bathroom were disgusting, the hotel staff so rude, and my key wouldn't work, I had to go to the front desk 4 times to get a key to work. The rooms were boiling hot, had to crank the ac for an hour before they cooled down. The lobby was filled with people who had complaints, all warned me to go somewhere else, but I had already paid. Ps. I am a low maintence person, I camp all the time and have a very high tolerance for lack of luxury.
by A verified traveler
Not the best place to stay.Posted Aug 31, 2013
Pros: It was close by.
Cons: They could try.
It was supposed to be a get away for my friend and I . We just lived around the corner but we both had adult kids living with us. It should have been a nice romantic experience however so many things were wrong. The air conditioning in the halls was not working. The ice makers on each floor did not work. When we wanted ice we had to go to the front desk to get it . I went to get ice the ice bucket we were given in the room was used previously as an ashtray.It had burns in it and I requested a replacement but I received the same bucket back filled 1/4 way up with ice. I asked if I could have more ice. Then I got the bucket about 3/4 ways filled with ice. I just left and returned to the room. We had decided we would order food from the internet however there was no internet available. We both had phones with 3 G so we were able to order the food. Later more ice was required so I again had to go to the front desk and the half bucket was filled again and I told them we had no internet, there was someone working on it I saw. For the money it was very disappointing there was no tissue in the tissue dispenser. In the morning I opened a drawer and there was a glove and trash. There was no coffee pot in the room no microwave. the small fridge sat on the floor. whenever you summoned the elevator (Never found the stairs.) it took forever and out walked a hotel employee. I can't believe this is a windham sanctioned place.
Recommendedby A verified traveler from Allen TX
Posted Jun 25, 2013 on Hotels.com
The internet wireless doesnt work in your room and the breakfast is a blah.
for Overnight Stay Before Destinationby A verified traveler
Posted May 14, 2013 on Hotels.com