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Reviews of Best Western Hotel Braunschweig

Best Western Hotel Braunschweig
Dresdenstraße 10, Braunschweig, NI

Reviews

8.0

Very Good

Rating 10 - Excellent. 82 out of 262 reviews" "
Rating 8 - Good. 123 out of 262 reviews" "
Rating 6 - Okay. 39 out of 262 reviews" "
Rating 4 - Poor. 9 out of 262 reviews" "
Rating 2 - Terrible. 9 out of 262 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antony

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean it was. The made service took great care of the rooms. Breakfast was always good and supper at the restaurant never disapointed.
Stayed 15 nights in Aug 2023
Response from Your Team from the Best Western Hotel Braunschweig on Sep 29, 2023
Thank you for taking the time to share your feedback with us.We are delighted to hear that you loved the cleanliness of our hotel. Our dedicated housekeeping team takes great pride in ensuring that our rooms are well-maintained and spotless for our guests' comfort.We are also pleased to know that you enjoyed our breakfast offerings. We strive to provide a variety of delicious options to start your day off right. Additionally, we are glad that you found our restaurant's supper to be consistently satisfying. Our culinary team works hard to deliver a memorable dining experience for our guests.Your kind words regarding the excellent service provided by our staff are truly appreciated. We believe that attentive and caring service is essential in creating a pleasant and memorable stay for our guests.Once again, thank you for choosing our hotel and for sharing your positive experience. We look forward to welcoming you back in the future for another enjoyable stay.Best regards,

2/10 Terrible

Mark

Stayed 1 night in Feb 2023

2/10 Terrible

Itzik

Stayed 2 nights in Sep 2022
Response from Ihr Team vom Best Western Hotel Braunschweig on Nov 25, 2022
Lieber Itzik,vielen Dank für Ihr Feedback und die Zeit die Sie sich hierfür nahmen. Es tut uns sehr Leid, dass wir Ihren Erwartungen nicht vollumfänglich entsprechen konnten. Vielleicht möchten Sie uns noch mitteilen, was Ihnen bei uns nicht gefallen hat, damit wir an den kritischen Punkten arbeiten können?! Schauen Sie gerne wieder vorbei, wir freuen uns auf Sie.Beste Grüße aus Braunschweig

10/10 Excellent

Borai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Food is great
The stay was good for this business trip. Breakfast is nice and the food in the N10 was perfect for an excellent dinner. Perfect host in the N10! Room is good, but the hallway to the rooms is freezing in the winter times ^^
Stayed 4 nights in Jan 2022

10/10 Excellent

Jorg, Ft Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was honest and comfortable for me and my family also. I really appreciate it!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for weekly business travel
Stayed 4 nights in Jul 2021

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing shower...!!!
Lovely hotel, staff really friendly and helpful. The room was spotless, and the shower was amazing...
Stayed 1 night in May 2021

8/10 Good

Lora

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Paula, Mexico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel in a very quiet area. It looks like it’s renovated, the wifi works fast and the staff was great, very attentive and nice people. With the Corona situation they took the necessary measures so that everything worked nicely.
Stayed 2 nights in Dec 2020
Response from Christoph Fröhlich (general manager) on Dec 14, 2020
Dear Paula, thanks for your great feedback. We´re glad to see that you we´re happy with our services. Hope to the you again. Best regards

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant enough
Due to Covid service was limited to the receptionist having to run the bar. She was helpful but the situation wasn't ideal. I liked the little smoking area on the 3rd floor.
Stayed 1 night in Sep 2020

8/10 Good

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what I needed
I was looking for a hotel with free parking and easy to reach from the highway, so the location is not great for city sightseeing, but I knew that. Everything else was a very positive surprise. I came late and my room card was already waiting for me, the room was absolutely clean, big enough, water boiler, everything I wanted. Originally I had only one set of towels, but new ones were delivered in no time (because of Corona there is no housekeeping, only upon request) - I was absolutely satisfied and would book again any time.
Stayed 2 nights in Jul 2020

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Very friendly and patient staff. The fact I cannot speak German caused no issues for me at all.
Stayed 7 nights in May 2020

8/10 Good

Borai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
The breakfast in corona-times was pretty basic, and not really worth the price in my opinion. I'd rather have seen an option list to choose what you can get for breakfast or so... For the rest: good hotel.
Stayed 3 nights in Jun 2020

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. The rooms were clean and tidy and I would be happy to stay again
Stayed 2 nights in May 2020

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Martyn

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff can speak german only. Their English is on low level so You might have difficulties when You chat with them and house keeping stuff blaming You that You dont know German. I expect better English knowledge in that type of hotel
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service
Highly adequate.
It was perfectly okay although it had the feel of being a bit short of space and it is a bit out of town. Good enough for a budget stay though.
Stayed 1 night in Jul 2019

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
schoene zeit gehapt
Stayed 1 night in Jun 2019

6/10 Okay

dr chikaodi

Liked: Cleanliness, property conditions & facilities
The hotel looks fine in the internet but pretty old
Stayed 1 night in Jun 2019

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Vince, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the town.
Nice hotel, nice people. Close to the town centre and local amenities.
Stayed 3 nights in Aug 2018

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Solid overnighter for a cool night
Got there on a day the restaurant was closed and only a McDonalds and KFC nearby. Room was comfortable and trendy, but had no AC on a hot day. The windows did open at the top (no help) or side (made a positive cooling difference, but had to arrange the drapes around the windows to keep out rod noise and light).
Stayed 1 night in Jul 2018

6/10 Okay

Suzanne

Liked: Property conditions & facilities, room comfort
Recent stay
I arrived at the hotel at 1245 and was quite shocked to be told that there was a Eur 15 charge to check in 1 hour early. I’m very well travelled and I have never been told there is a charge to check in early ... and for only an hour when the room was already made up and ready. I was also quite surprised to be told that they didn’t serve lunch and I’d have to wait until 1800 as they also didn’t offer room service until this time. The room itself was very comfortable but the floor was very dusty and dirty as when I got on the bed the dirt transferred itself to the nice clean white sheets.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Laura

Liked: Cleanliness, staff & service, room comfort
For 50€/ night would have been okay
Nice staff, clean sheets, good breakfast (not included) but some mold in the bathroom, little sound proofing, and not a good area. I think it is overpriced.
Stayed 1 night in Oct 2017

10/10 Excellent

Kathy-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Everything was great, staff, service, room all excellent.
Stayed 1 night in Oct 2017

10/10 Excellent

Ma Gabriela, Caracas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel near the Central station
I was there 6 days in a work trip and I had a great time, nice rooms and super confortable, staff is really helpful
Stayed 6 nights in Sep 2017

6/10 Okay

Mikel

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable, clean, basi, not central hotel
This hotel is quite out of the way although reachable by Tram No. 2. Dog friendly. Do not expect anything special; a clean comfortable place to sleep and rest.
Stayed 1 night in Sep 2017

2/10 Terrible

Prasad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great place to stay in KL
It is an old place and very poor service and cleanliness. Very disappointing stay.
Stayed 2 nights in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for a short stay
Spacey rooms, quiet surrounding, nice staff, plenty of parking places and fast free Wi-Fi. I highly recommend it for short stays.

6/10 Okay

Verified traveler

Disliked: Room comfort

8/10 Good

Globetrotter2020

Liked: Cleanliness, staff & service, room comfort
Short stay in Braunschweig
Recently stayed 3 nights while attending g meetings in Braunschweig. I had a car rental so having free on site parking was a nice bonus. My stay was quite pleasant with fast check-in, friendly and helpful staff, and a clean and comfortable room.

8/10 Good

Bae, kor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
GOOD X 10

8/10 Good

Skip, Baytown, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, the only issue was the distance from the main train station, was 30 minutes walking. 7.00 Euros cab ride. The room was clean and comfortable, the TV didn't work, An extra charge for breakfast, it was OK but nothing special. Would consider staying here again, easy access to Wolfsburg, via train, 20 min ride and a numerous departure times.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Cheap and functional
Barracks style basic hotel in a mediocre residential area with no facilities nearby.Restaurant not open in the afternoon until 1800 so you can't even get a cup of coffee. WIFI is 12 euros per day, what a rip off it should be free places like this would charge for the heating if they could get away with it. Good points cheap (not.cheerful), food ok, 5 minutes walk to the bus stop then 15-20 minutes into the town centre.

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und aufmerksames Personal.
Stayed 1 night in Mar 2024

10/10 Excellent

Christa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Hotelpersonal, saubere und gut ausgestattete Zimmer, ein sehr gutes Frühstücksbuffet. Komme gern wieder hier her.
Stayed 4 nights in Jun 2023
Response from Ihr Team vom Best Western Hotel Braunschweig on Jul 24, 2023
Lieber Sebastian,über Ihre positive Bewertung freuen wir uns wirklich sehr.Vielen Dank und viele Grüße.Wir freuen uns schon auf Ihren nächsten Besuch.

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paar Mitte 40 mit 2 Hunden
Wir sind mit zwei Hunden angereist und wurden sehr freundlich empfangen. Das Essen im Restaurant No10 war sehr lecker. Uns hat es sehr gut gefallen, wir kommen gerne wieder.
Stayed 2 nights in May 2023
Response from Ihr Team vom Best Western Hotel Braunschweig on May 26, 2023
Liebe Kirstin,vielen Dank für Ihre positive Bewertung und Ihr freundliches Feedback. Wir freuen uns, dass Sie und Ihre beiden Hunde bei uns einen angenehmen Aufenthalt hatten und dass Sie mit unserem Empfang und dem Essen im Restaurant No10 zufrieden waren.Es ist uns wichtig, dass sich unsere Gäste willkommen und wohl fühlen, und wir sind froh zu hören, dass Sie mit unserem Service zufrieden waren. Ihr Lob bezüglich des leckeren Essens im Restaurant freut uns besonders. Wir werden Ihr positives Feedback an unser Team weitergeben, da es uns motiviert, weiterhin erstklassige Serviceleistungen anzubieten.Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Wir freuen uns bereits auf Ihren nächsten Besuch und darauf, Sie erneut bei uns begrüßen zu dürfen. Zögern Sie nicht, uns bei Ihrer zukünftigen Reservierung oder für weitere Informationen zu kontaktieren.

10/10 Excellent

Allan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Sauna sollte für Gäste incl. sein 🤔
Zimmer war bei der Ankunft kalt 😢 und ein Kühlschrank wäre wünschenswert ( Preis pro Nacht ca. 100 €) Sauna kostet extra? . Und Frühstück kostet 15 €?
Stayed 3 nights in Mar 2023

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Ihr Team vom Best Western Hotel Braunschweig on Jan 27, 2023
Lieber Peter,vielen Dank für die 8 Punkte, wir haben uns wirklich sehr über Ihre Bewertung gefreut. Gerne geben wir Ihr Lob an unsere Mitarbeiter weiter, welches maßgeblich zu deren Motivation beiträgt. Gerne besuchen Sie uns erneut, wir freuen uns auf Sie.Beste Grüße aus der "Löwenstadt" BraunschweigIhr Team vom Best Western Hotel Braunschweig