Terrace/patio

Reviews of INNSiDE by Meliá Wolfsburg

4.5 out of 5
INNSiDE by Meliá Wolfsburg
Heinrich-Nordhoff-Straße 2, Wolfsburg, NI

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 485 reviews" "
Rating 8 - Good. 188 out of 485 reviews" "
Rating 6 - Okay. 32 out of 485 reviews" "
Rating 4 - Poor. 11 out of 485 reviews" "
Rating 2 - Terrible. 12 out of 485 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amit

Traveled with partner
Liked: Cleanliness, amenities
Overall hotel is very good with excellent breakfast. Room service was not that properly maintained. No kettle or coffee services provided during odd time when needed. Otherwise overall good options to stay.
Stayed 2 nights in Dec 2023
Response from Gurnam Klair, Ass. Front Office Manager on Dec 25, 2023
Dear Amit,Thank you for your review. We're delighted to hear that you found our breakfast to be excellent, reflecting our dedication to providing a wide variety of quality options. It's also gratifying to know that the overall options and services at our hotel met your expectations.We regret to hear that our room service did not completely meet your needs. While we do offer coffee maker facilities in our rooms, we apologize for any inconvenience you may have experienced during your stay. Please rest assured that we are committed to ensuring our guests' comfort at all times.We appreciate your positive feedback on room cleanliness and amenities, and it's wonderful to know these aspects contributed to a good stay.All of the team hope that we may be able to see you again in the future.Kindest regards,Gurnam Klair, Ass. Front Office Manager

6/10 Okay

Rasmus

Stayed 1 night in Dec 2023

8/10 Good

Trond Martin

Stayed 4 nights in Nov 2023

10/10 Excellent

Frank

Stayed 1 night in Nov 2023

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Great hotel!
Stayed 1 night in Oct 2023
Response from Gurnam Klair, Ass. Front Office Manager on Nov 2, 2023
Dear Rania,Thank you for sharing this positive review. TranslateWe are thrilled to hear that you appreciated the cleanliness of our rooms, the excellent condition of our hotel, and the outstanding service provided by our team. Our prime location in the heart of Wolfsburg and our commitment to offering the best possible experience to our guests are some of the aspects we take pride in. We are glad that these factors contributed to your great stay with us. We would be glad to have you return for another memorable stay. Best wishes, Gurnam Klair, Ass. Front Office Manager

10/10 Excellent

Olaf

Stayed 1 night in Oct 2023

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel, easy access off the train.
Stayed 1 night in Sep 2023
Response from Annika Uiselt on Oct 4, 2023
Dear Lucas, Thank you very much for your kind review. We are delighted to hear that you appreciated our modern design and convenient location right next to the train station. We would love to welcome you back on many more occasions. Best wishesAnnika Uiselt

10/10 Excellent

Uwe

Stayed 2 nights in Sep 2023

2/10 Terrible

TAKUYA

Stayed 1 night in Sep 2023

8/10 Good

junki

Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the Volkswagen Theme of the hotel. My husband and I visited from America with the specific intentions on visiting the Volkswagen Museum. As owners of several it was an added bonus to our stay. Thank you Lisa and Randy Ferguson
Stayed 2 nights in Aug 2023
Response from Annika Uiselt on Sep 13, 2023
Dear Lisa, Thank you for such a positive review. We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back. Best wishes, Annika Uiselt

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit of the new Danish football star in Wolfburg
A nice hotel with a great location However it was a bit expensive and then I can't understand why a shower in a newer hotel needs to be placed in bathtub as it 1) is annoying and 2) not very user-friendly for older people or people with a handicap
Stayed 2 nights in Aug 2023
Response from Annika Uiselt on Sep 18, 2023
Dear Rene, We thank you for sharing this feedback with us. We are delighted to hear that you appreciated our great location and found our hotel to be nice. Our proximity to the central station, Volkswagen Arena, and other attractions is indeed one of our top positive points. We understand your concerns regarding the shower placement in the bathtub, and we apologize for any inconvenience this may have caused. While our modern and stylish rooms are designed to cater to a wide range of guests, we acknowledge that some features may not be suitable for everyone. We appreciate your feedback and will take it into consideration for future improvements. In the meantime, our team is always available to assist guests with any special requirements or requests to ensure a comfortable stay.We are looking forward to welcoming you again. Best wishes, Annika Uiselt

8/10 Good

Karina Bejer

Stayed 3 nights in Jul 2023

10/10 Excellent

Heidi

Stayed 1 night in Jul 2023

6/10 Okay

Joerg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
AC didn't really provide much cooling.
Stayed 1 night in Jul 2023
Response from Tobias, Resident Manager on Jul 24, 2023
Dear Joerg,Thanks for taking the time to share your views of your stay at our hotel.We are pleased to hear that you appreciated the cleanliness of the room, the service provided by our staff, and the room amenities. Our team works hard to ensure our guests have a comfortable and enjoyable stay. However, we regret to learn that the air conditioning in your room did not provide sufficient cooling. Our hotel is equipped with individually controlled air conditioning systems in each room, and we encourage our guests to adjust the settings to their preference. We apologize for any inconvenience this may have caused and will look into this issue to ensure the comfort of our future guests.We hope to welcome you back. Best wishes,Tobias, Resident Manager

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Jungwoo

Stayed 4 nights in Jul 2023

6/10 Okay

Myungsoo

Business traveler
Stayed 2 nights in Jul 2023

10/10 Excellent

Subhasish

Stayed 3 nights in Jun 2023

8/10 Good

Erwin

Stayed 1 night in Jun 2023

8/10 Good

Csaba

Stayed 1 night in Jun 2023

10/10 Excellent

Hans

Stayed 2 nights in Jun 2023

8/10 Good

Percy, North Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sparse and utilitarian. The future of hotel rooms. I like it
Stayed 1 night in Jun 2023
Response from Tobias, Resident Manager on Jun 6, 2023
Dear Percy,Thank you for this review.We are pleased that we were able to meet your expectations.We hope to welcome you back.Best wishes,Tobias, Resident Manager

10/10 Excellent

GUNHEE

Stayed 5 nights in May 2023
Response from Tobias, Resident Manager on Jun 1, 2023
Dear Guest,Thank you for taking the time to review your recent stay.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future. Best wishes,Tobias, Resident Manager

8/10 Good

Hiroki

Stayed 3 nights in Apr 2023
Response from Tobias, Resident Manager on Jun 20, 2023
Dear Hiroki,Thank you for this high rating.We are pleased that we were able to meet your expectations.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,Tobias, Resident Manager

10/10 Excellent

Peter

Stayed 1 night in Apr 2023
Response from Tobias, Resident Manager on Jun 20, 2023
Dear Peter,Thank you for your review.We are pleased that we were able to meet your expectations.We look forward to seeing you on your next visit to our hotel. Best wishes,Tobias, Resident Manager

10/10 Excellent

Martina

Stayed 2 nights in Mar 2023
Response from Tobias, Resident Manager on Jun 20, 2023
Dear Martina,Thank you for sharing your opinion after your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Tobias, Resident Manager

8/10 Good

Jörg

Stayed 1 night in Mar 2023
Response from Tobias, Resident Manager on Jun 20, 2023
Dear Jörg,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,Tobias, Resident Manager

8/10 Good

Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Mar 2023
Response from Tobias, Resident Manager on Jun 20, 2023
Dear Eduardo,Please accept our sincere thanks for this kind review.We are glad that you had a pleasant stay with us and appreciated our strategic location. We look forward to welcoming you back on a future occasion. Best wishes,Tobias, Resident Manager

10/10 Excellent

darren

Stayed 1 night in Mar 2023
Response from Tobias, Resident Manager on Jun 20, 2023
Dear Darren, Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you again.Best regards,Tobias, Resident Manager

10/10 Excellent

JOON YOUNG

Stayed 1 night in Mar 2023
Response from Tobias, Resident Manager on Jun 20, 2023
Dear Joon,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,Tobias, Resident Manager

10/10 Excellent

Takeshi

Stayed 1 night in Feb 2023
Response from Annika Uiselt on Oct 4, 2023
Dear Takeshi, Thank you for your review. We are pleased that we were able to meet your expectations.We look forward to seeing you again soon. Best regards,Annika Uiselt

10/10 Excellent

Peter

Stayed 1 night in Jan 2023
Response from Annika Uiselt on Oct 4, 2023
Dear Peter, Thank you for this positive review. We are pleased that we were able to meet your expectations.We look forward to welcoming you again soon, Best regards, Annika Uiselt

10/10 Excellent

Lars Joakim

Stayed 1 night in Jan 2023
Response from Annika Uiselt on Oct 4, 2023
Dear Lars Joakim, Thank you for such a great review.We are pleased that we were able to meet your expectations.Thank you again; we look forward to welcoming you back in the future. Kind regards, Annika Uiselt

10/10 Excellent

Philip

Stayed 1 night in Dec 2022
Response from Innside Wolfsburg on Dec 31, 2022
vielen lieben dank für das super Feedback!Liebe Grüße aus Wolfsburg

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay very much. Property looks great. Everything works. Bed is comfortable. Quick access to main attractions and the train station.
Stayed 1 night in Oct 2022
Response from Innside Team on Dec 5, 2022
Thank you for your kind words an excellent rating.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good but could be better
I don’t expect to pay €2 for a non branded nespresso capsule as my only choice of hot drink in the room in a 4 star hotel. Bed comfortable and good breakfast. Friendly check in staff. Sort out the room beverage situation Melia !!!
Stayed 1 night in Apr 2022
Response from Innside Wolfsburg Team on May 17, 2022
Thank you for your personal assessment. Even if there were points where we can still improve. You can be sure that we will take your points of criticism seriously and bring them up for discussion. Best regards

10/10 Excellent

Wayne

Stayed 1 night in Jul 2020
Response from Innside Wolfsburg on Nov 24, 2021
Vielen lieben Dank für Ihre freundliche Bewertung! Es grüßt herzlichst das gesamte Team

10/10 Excellent

YungKun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Seong woon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to come again
Couldn't be better. Complimentery drinks were wonderful. Cosy and quiet.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Guest Relation on Sep 18, 2019
Dear Guest, thank you so much for your time writing us a feedback about your stay. We are glad to read that you enjoyed your time in our house and that you felt comfortable. We would be happy to welcome you again in our house. With best regards from INNSIDE Wolfsburg Neele Kurth Guest Relation

6/10 Okay

Rohit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great hotel, breakfast staff not good!!
The breakfast staff has been extremely rude, even questioning for a tea in the early morning before the going for the breakfast.. it was repetitive. Also, the serving people were not very efficient. Never even happened before...
Stayed 3 nights in Aug 2019
Response from Neele Kurth, Guest Relation on Sep 2, 2019
Dear Rohit, thank you very much for writing us a feedback about your stay. Concerning the service im the morning, we would like to apologise. I can assure you that this does not correspond to our standard. We will take care of this and improve our service continuously. We would be happy to welcome you againin our property. With best regards from INNSIDE Wolfsburg.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Neele Kurth, Guest Relation on Sep 2, 2019
Dear Gregory, Thank you very much for your time to write a review about your stay in our hotel. We are very pleased that you enjoyed your trip and that you felt totally comfortable in our hotel. It would be great to welcome you again in INNSIDE Wolfsburg. With best regards

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Neele Kurth, Guest Relation on Sep 2, 2019
Dear Christopher, Thank you very much for your time to write a review about your stay in our hotel. We are very pleased that you enjoyed your trip and that you felt totally comfortable in our hotel. It would be great to welcome you again in INNSIDE Wolfsburg. With best regards

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from Guest Relation on Jul 18, 2019
Sehr geehrter Gast, vielen Dank für Ihre Zeit uns eine Bewertung zu hinterlassen. Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt zufrieden waren. Wir würden uns sehr freuen Sie bei Ihrem nächsten Aufenthalt im Wolfsburg wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen INNSIDE Wolfsburg

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was modern and clean. It is conveniently located near the train station. I would stay here again.
Stayed 1 night in Jun 2019
Response from Guest Relation on Jul 16, 2019
Dear Guest, thank you so much for your time writing us a feedback about your stay. We are glad to read that you felt comfortable in our house and had a good time with us. It would be a pleasure for us to welcome you again in Wolfsburg and in our hotel. Best Regards INNSIDE Wolfsburg

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Walking distance to everything. Very clean, comfortable, modern. If you are a VW fan, you will love this place. All the walls have VW murals.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Overpriced and underwhelming The room was very small and didnt even feature coffee/tee making facilities I was informed that the standard room doesnt have these luxury ameneties
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woke up with a neck pain
Worst pillows ever. Woke up with a neck pain. Hotel also charged me twice so I had to call them to sort it out. The only upside is the tasty breakfast, but other than that, overpriced business hotel. Stay away if you can.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Although I had booked a double, I was given a single room until I comp;aimed. The air con was hard to control, ie the room was too warm, the Wifi was too slow and unreliable, and housekeeping was poor.
Stayed 2 nights in Jan 2019