“Good place to stay”

The hotel was ok. The conditions were good considering the amount we payed. The personal was very helpful. We had a problem with the heating, but after we complained they increased the temperature in the heating systems. The room in which we stayed was at the main street so it was a bit noisy. The hotel was very well located, 15min from city center by foot. You have a tram stop very close to it. Also, very close to it you can find 2 supermarkets. If we get to Bremen again we'll consider this hotel again for sure.

“Strange place”

Good points - quiet / comfortable / side street but very near old town. The main problem was that the room was never serviced and I stayed 8 days ! Had to ask for fresh towel and loo roll. It' s an old office and the window won' t open so the room became stuffy.

“Ok for the price, but...”

Given the low price for a night in the hotel, a lower comfort is ok. But one major problem people should be aware of is the following: I booked and paid for the room using my credit card through Expedia. Then when I checked in for the hotel, the concierge behind the counter claimed that the hotel would not charge through Expedia but only reserve the room. So he still made me pay the same amount in cash. I was pretty sure that the money was already withdrawn from my credit card, but I had no proof of that. Luckily, they offer free Internet and I had my laptop with me. Thus arriving in my room, I immediately checked my bank account - only to find out that Expedia had indeed already charged the amount for the hotel. So, I went back downstairs to tell this to the guy, and he immediately returned the money to me. I don't want to say that he did this on purpose. Because it could well be that he wasn't used to customers from Expedia. But I just want to emphasize that you better doublecheck your account and bring a receipt for your payment to the hotel in order to avoid having to "doublepay". Another minor problem: I ordered a smoke free room and got one. But there was an ashtray at a table right in front of my room and people smoked there. So you can imagine how smoke free my room really was.