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Reviews of PLAZA Premium Columbus Bremen

PLAZA Premium Columbus Bremen
Bahnhofsplatz 5-7, Bremen, HB

Reviews

8.4

Very Good

Rating 10 - Excellent. 321 out of 957 reviews" "
Rating 8 - Good. 485 out of 957 reviews" "
Rating 6 - Okay. 124 out of 957 reviews" "
Rating 4 - Poor. 18 out of 957 reviews" "
Rating 2 - Terrible. 9 out of 957 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Willie James

Liked: Cleanliness, staff & service, property conditions & facilities
It near transportation thoughout the city.
Stayed 6 nights in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel .. clean and comfortable
Stayed 2 nights in Sep 2023
Response from PLAZA Premium Columbus Bremen on Oct 7, 2023
Dear Patricia,thank you very much for this great feedback. See you next time.

10/10 Excellent

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and modern
Convenient location near the train station, and a short walk to the town center. Room was excellent -spacious and new. Good breakfast buffet. Can be a little noisy with the activity around the train station, but good windows help keep the noise down
Stayed 1 night in Sep 2023
Response from PLAZA Premium Columbus Bremen on Sep 23, 2023
Thank you for your review. We are pleased that you felt so comfortable during your stay with us. Please visit us again soon.

10/10 Excellent

Antony

Stayed 2 nights in May 2023
Response from PLAZA Premium on Jun 3, 2023
Lieber Antony,vielen Dank für Ihre fantastische Rückmeldung. Es freut uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Alles Gute,Ihr Plaza Premium Columbus Team

8/10 Good

fathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 8 nights in Nov 2019
Response from Judith Kuehl on Dec 1, 2019
Allerbesten Dank für Ihre so gute Bewertung! Wir freuen uns, wenn wir Sie bald wieder bei uns begrüßen können! Bis dahin wünschen wir Ihnen alles Gute!

8/10 Good

christelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Doris Tiews on Nov 21, 2019
Danke für Ihre Bewertung. Wir freuen uns darauf, Sie bald wieder in unserem Haus begrüßen zu dürfen. Mit freundlichen Grüßen Ihr STAR INN Hotel Premium Team

10/10 Excellent

valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Star Inn Hotel Premium Bremen Columbus, by Quality on Nov 21, 2019
Liebe Valerie, herzlichen Dank für die grandiose Bewertung! Schön, dass es Ihnen bei uns gefallen hat! Bis zum nächsten Mal! Ihr Team vom

6/10 Okay

chris

Liked: Cleanliness, staff & service
Opposite main train station very noisy
Stayed 1 night in Oct 2019
Response from Star Inn Hotel Premium Bremen Columbus, by Quality on Oct 27, 2019
Dear Chris, we feel sorry, but our neighbourhood is not to change. Thanks for understanding! Warm regards

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice large, modern and clean room shame I stayed there only a few h to sleep
Stayed 1 night in Sep 2019
Response from Judith Kuehl on Oct 21, 2019
Dear Luca, thanks fpr our feedback and really nice to see, that you had a good stay in our hotel!

8/10 Good

Nasib Man

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Experience
Stay was good for us
Stayed 7 nights in Aug 2019
Response from Doris Tiews on Sep 11, 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a large family room. it was quiet. it had 2 tvs in the "lounge" and in the bedroom. Breakfast was great. we also enjoyed the check out time at 12.
Stayed 1 night in Aug 2019
Response from Mareike Wessels on Sep 6, 2019
Dear guest, thank you so much for your kind feedback! WE are very happy to hear you enjoy the family room and the late check out! Hope to welcome you again! Sincerely Yours Star Inn Hotel Premium Bremen Columbus, by Quality

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019
Response from Judith Kuehl on Aug 2, 2019
Dear guest, many thanks for your voting! We hope we can welcome you in our hotel next time you will be in Bremen! Best regards Your Star Inn Hotel Bremen Team

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Reception Staff
The check in service was fantastic and very efficiant, the girls here are great. The hotel for me was great, no noise, good breakfast, i will come here again.
Stayed 2 nights in Jul 2019
Response from Star Inn Hotel Premium Bremen Columbus, by Quality on Jul 29, 2019
Dear guest, thank you so much for your amazing feedback! Looking forward for your next stay. Sincerely Yours

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Rooms are a good size. They are clean but could do with updating. Wallpaper/paintwork looks tired. Bedstead was grubby but bedding seemed clean and made up daily. The property is central with excellent shops, supermarkets and places to eat nearby.
Stayed 6 nights in Jul 2019
Response from Star Inn Hotel Premium Bremen Columbus, by Qualit on Jul 29, 2019
Dear guest, thank you for your feedback. We are happy that you enjoyed your stay with us! Sincerely

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a free upgrade which was spectacular. Staff were very friendly and helpful. The rooms were nice and spacious
Stayed 3 nights in Jul 2019
Response from Jennifer Valentin on Jul 29, 2019
Dear guest, thank you so much for your excellent feedback! Looking forward for your next stay. Sincerely Yours Star Inn Hotel Premium Bremen Columbus, by Quality

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jennifer Valentin on Jul 11, 2019
Dear guest, thank you for your given feedback and spent time! Sincerely Yours Star Inn Hotel Premium Bremen Columbus, by Quality

10/10 Excellent

DAVID E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent breakfast and spacious, quiet room. convenient for the train station. A good stay!
Stayed 1 night in Jul 2019
Response from Jennifer Valentin on Jul 11, 2019
thank you for your kindly feedback! Dear David, we are happy that you enjoyed your stay with us. Sincerely Yours Star Inn Hotel Premium Bremen Columbus, by Quality

10/10 Excellent

Syed Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a great price.
Great experience. Amazing location right opposite the main train station.
Stayed 3 nights in Jun 2019
Response from Jennifer Valentin on Jul 11, 2019
thank you for your wonderful feedback! Sincerely Yours Star Inn Hotel Premium Bremen Columbus, by Quality

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, fantastic breakfasts. Excellent location for the railway!
Stayed 3 nights in Jun 2019
Response from Jennifer Valentin on Jul 11, 2019
thank you so much for this great feedback! Looking forward for your next stay. Sincerely Yours Star Inn Hotel Premium Bremen Columbus, by Quality

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2019
Response from Jennifer Valentin on Jul 13, 2019
Lieber Gast, vielen Dank für Ihre Bewertung. Wir freuen uns Sie vielleicht bald wieder bei uns begrüßen zu dürfen und wünschen bis dahin alles Gute! Mit herzlichen Grüßen Ihr Team vom Star Inn Hotel Premium Bremen Columbus, by Quality

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Towels and bed sheets would be better. The coffe machine in the room is not working so we need to pay 2 Euros per cup for a hot water
Stayed 5 nights in Jun 2019
Response from Jennifer Valentin on Jul 11, 2019
thanks for your feedback and taken time. We want to apologize for the broken coffee maschine. In such a case, please let us immediately know what is wrong in your room and we can change directly. Looking forward for your next booking! Sincerely Yours Star Inn Hotel Premium Bremen Columbus, by Quality

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean & functional. No real kitchenette though. Recommend if staying in Bremen
Stayed 4 nights in May 2019
Response from Doris Tiews on Jun 5, 2019
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team

10/10 Excellent

Hasan Altan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The hotel s rooms no carpet so it is lovely . Clean and anti allergical envariment
Stayed 1 night in Jun 2019
Response from Doris Tiews on Jun 5, 2019
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Doris Tiews on Jun 5, 2019
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Jennifer Valentin on Jul 13, 2019
Lieber Gast, vielen Dank für Ihre gute Bewertung! Wir hoffen, dass wir bei Ihrem nächsten Aufenthalt wieder Ihr Gastgeber sein dürfen und wünschen Ihnen bis dahin alles Gute! Mit herzlichen Grüßen Ihr Team vom Star Inn Hotel Premium Bremen Columbus, by Quality

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located and pleasant hotel
Very well located for public transport and only 10 minutes walk to old town. My room was spacious and clean. The public areas are being renovated but that doesn't detract from stay. Breakfast is 16 euros which was too much for me so I bought something and kept it in the fridge.
Stayed 4 nights in Apr 2019

10/10 Excellent

Tjong Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very convenient, just across main station. Room is Clean, spacious and quiet
Stayed 1 night in Mar 2019
Response from Doris Tiews on Apr 14, 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Just a shame the breakfast is OVERLY expensive at 16€ per day
Stayed 3 nights in Mar 2019
Response from Doris Tiews on Apr 14, 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2019
Response from Doris Tiews on May 1, 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team

10/10 Excellent

Lee, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, though a bit old but it was clean. For people who doesn’t mind a bit of noise of the trains coming and going at night, a pretty good stay.
Stayed 1 night in Oct 2018
Response from Diana Hahn on Nov 3, 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team

8/10 Good

Trine

Disliked: Room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Jorge, Australia

Liked: Room comfort
Central location
Hotel generally it’s ok, reception staff need to be more friendly
Stayed 3 nights in Sep 2018
Response from Diana Hahn on Oct 2, 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, your STAR INN Hotel Premium Team

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
This is without doubt the nosiest hotel I have ever stayed at. Additionally, it seems to be in the bad part of town as a lot of rift raft tend to congregate around the train station. It is a completely different atmosphere only a 10 minute walk away. I would recommend staying at Motel One; a much nicer hotel in a much nicer area.
Stayed 3 nights in Sep 2018

8/10 Good

Fred

Good place
Pleased with the hotel in all respects.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near the train station
It is good. Near train station. The room is big and the place is clean.
Stayed 1 night in Jul 2018
Response from Judith Kuehl on Aug 20, 2018
Dear guest! Many thanks for that great voting and your comment, which is impoortant for other guests! Hope to see you again! Best regards Your tema of the STAR INN Hotel Premium Bremen Columbus

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Stayed at this hotel last year , it was great then and it still is . Really clean really comfortable rooms . . Lovely staff . Just a tram ride from the airport 10 minutes. Near the railway station and walking distance to the town.
Stayed 2 nights in Aug 2018
Response from Judith Kuehl on Aug 20, 2018
WOW! Jeannette, we thank you for that lovely comment! Great that you had such a good stay here and that you enjoyed the time in Bremen! Until your next visit... best regards Your team of the STAR INN Hotel Premium Bremen Columbus

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located hotel across from main station but it is quite noisy from the tram traffic. We booked a family room for the two of us, and it was very nice to have a separate seating area. I would stay here again. My one complaint is that they are stingy with the coffee pods. Two pods for a two day period.
Stayed 2 nights in Aug 2018
Response from Judith Kuehl on Aug 9, 2018
Dear guest, thank you very much for your great voting! We hope to see you once again in our Hotel! Take care & best regards from the whole team!

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel
Everything was really clean, the service was great, the hotel has a great ambient and it was nearby all the touristic places in Bremen and in front of the train station. Breakfast was amazing.
Stayed 3 nights in May 2018
Response from Doris Tiews on Jun 8, 2018
Vielen Dank, dass Sie sich die Zeit genommen haben, die Online-Umfrage bezüglich Ihres letzten Aufenthalts in unserem Hotel auszufüllen. Wir freuen uns sehr, dass Sie sich bei uns während Ihres Aufenthalts wohlgefühlt haben und geben Ihr Lob selbstverständlich gerne an unser Team weiter. Es ist sehr wichtig für uns, eine Rückmeldung von unseren Gästen zu erhalten. Nur durch Ihre Meinung, Ihre Ideen und Ihre Kritik können wir unsere Serviceleistungen ständig weiter verbessern und natürlich ist es immer eine Freude positives Feedback zu bekommen. Wir freuen uns darauf, Sie bald wieder in unserem Haus begrüßen zu dürfen. Mit freundlichen Grüßen Ihr STAR INN Hotel Premium Team

2/10 Terrible

Verified traveler

Stayed 1 night in May 2018
Response from Sandra C. on Dec 11, 2018
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, die Online-Umfrage bezüglich Ihres letzten Aufenthalts in unserem Hotel auszufüllen. Wir bedauern sehr, dass Ihr Aufenthalt nicht zu Ihrer Zufriedenheit war. Leider haben Sie keine näheren Informationen gegeben, woran dies gelegen hat. Es ist sehr wichtig für uns, eine Rückmeldung von unseren Gästen zu erhalten und nur durch Ihre Meinung und Ihre Kritik können wir unsere Serviceleistungen verbessern. Wir hoffen, dass Sie uns eine weitere Möglichkeit geben, Sie bei Ihrem nächsten Aufenthalt von unseren Serviceleistungen überzeugen zu können. Mit freundlichen Grüßen Ihr STAR INN Hotel Premium Team

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Doris Tiews on Jul 7, 2018
Thank you for your feedback. We hope to see you again soon. Sincerely, your STAR INN Hotel Premium Team

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suurepärane asukoht teenindus väikeseks puhkuseks
evrything was great
Response from Judith Kuehl on May 4, 2018
Dear Lea, many thanks for 5 points! We are very happy that you enjoyed your stay here! Hope to see you again! Your team of the STAR INN Hotel Premium Bremen Columbus

6/10 Okay

John, London

Liked: Room comfort
Disliked: Cleanliness, staff & service
Standard hotel directly opposite Bremen HBF
Satisfactory accommodation but room-cleaning and staff performance underwhelming - locked out of room on last day when staff messed up reservation and had to wait outside one night in subzero conditions when locked main entrance was left unattended. Eventually let in by unapologetic staff member.
Stayed 1 night in Mar 2018
Response from Judith Kuehl on Mar 21, 2018
Dear John, thank you for taking the time to complete our online survey regarding your recent stay at our hotel! On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Best regards your team of the STAR INN Hotel Premium Bremen Columbus

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Doris Tiews on Mar 1, 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Sincerely, your STAR INN Hotel Premium Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from S. Caparese on Feb 8, 2018
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018
Response from S. Caprarese on Feb 8, 2018
Dear Peter, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location huge room worth money!
1min from Central train station and bus station Bigger room then we expect including living room and clothes room separated. staff very nice Highly recommended!!!
Stayed 2 nights in Dec 2017
Response from Doris Tiews on Jan 3, 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, your STAR INN Hotel Premium Bremen Team

10/10 Excellent

gil, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
supper
exselent
Stayed 3 nights in Dec 2017
Response from Doris on Dec 25, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Friendly staff. Perfect location in the centre near the central station (Bremen hbf) to get to different locations.
Stayed 3 nights in Dec 2017
Response from Doris Tiews on Dec 20, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, your STAR INN Hotel Premium Bremen Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to all major sites, shops .
Spacious rooms and excellent wi fi. Free mineral water and coffee offered. Very quiet hotel. No view.
Stayed 3 nights in Dec 2017
Response from Sandra on Dec 14, 2017
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, your STAR INN Hotel Premium Bremen Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visited Bremen for Xmas market - 3 night stay - room on 7th floor and superb views
Stayed 3 nights in Nov 2017
Response from Doris Tiews on Dec 6, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, your STAR INN Hotel Premium Team