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Reviews of AC Hotel Brescia by Marriott

4 out of 5
AC Hotel Brescia by Marriott
Via Giulio Quinto Stefana 3, Brescia, BS

Reviews

8.8

Excellent

Rating 10 - Excellent. 147 out of 325 reviews" "
Rating 8 - Good. 142 out of 325 reviews" "
Rating 6 - Okay. 30 out of 325 reviews" "
Rating 4 - Poor. 4 out of 325 reviews" "
Rating 2 - Terrible. 2 out of 325 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dwight

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this place! The staff and their support is incredible not to mention it is close to the train
Stayed 5 nights in Oct 2023
Response from Cinzia - Front Office Manager on Feb 14, 2024
Dear Guest,thank you very muchKind regards

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location. great staff. tks
Stayed 3 nights in Sep 2023
Response from Cinzia - Front Office Manager 4 out of 5 by Danie on Feb 14, 2024
Dear Guest,thank you very muchKind regards

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very comfortable bed, effective air conditioning throughout, spacious bathroom, lovely reception and serving staff. Excellent breakfast choice and attentive staff. We would stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sherif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
A Good hotel to be a center if you want to visit north Italy area and have a car.
Stayed 6 nights in Sep 2023

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and nice hotel. It is far from the historic city center, transportation is limited, and area around and in our way to the city could be unsafe.
Stayed 1 night in Sep 2023

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2023

10/10 Excellent

Mardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property fast check in free parking a little far from shopping area and historic center
Stayed 1 night in Jul 2023

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Fair, but not nice.
Due to airline delay we arrived one day later. Hotel manager refused to refund one day charge, which is his right, but is not nice. They refused to conpensate as by other means, say, a free breakfast, which is their right, but not nice. There is no coffemaker in the room, which is their right, but not nice.
Stayed 9 nights in Jun 2023

6/10 Okay

debra

Stayed 2 nights in May 2023

10/10 Excellent

MARTIN

Stayed 1 night in May 2023
Response from Cinzia F. - Front Office Manager on May 16, 2023
Dear Mr Martin,Thank you for your kind review.Kind regards,

8/10 Good

Oksana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, I wish the breakfast was better
Everything was good, big and comfortable bed. But breakfast (hot dishes) very poor... Also drinking water wasn't provided to the room on a daily basis.
Stayed 5 nights in Apr 2023
Response from Cinzia F. - Front Office Manager on May 1, 2023
Dear Ms Oksana,Thank you for your stay and your review.Your opinion is very important, because it gives us the opportunity to improve our service.Kind regards

8/10 Good

rosalyn

Stayed 1 night in Apr 2023
Response from Cinzia F. - Front Office Manager on May 1, 2023
Dear Rosalyn,thank you for your review.Kind regards,

10/10 Excellent

yair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Informed the hotel on late arrival as my flight was delayed; arrived at midnight to a very welcoming front desk staff. Great clean room, and breakfast. As an extra perk, the hotel offers free self service coffee and pastries from 5am until breakfast is served.
Stayed 1 night in Apr 2023
Response from Cinzia F. - Front Office Manager on May 1, 2023
Der Mr Yair,Thank you very much for your stay and your kind words.Yours sincerely,

10/10 Excellent

Marcin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with walking distance to town centre.
I was stay 2 nights in this hotel and i can recommend to anybody. Hotel is clean and very friendly staff.
Stayed 2 nights in Jan 2023
Response from Enea Micheli, Front Office Manager on Feb 21, 2023
Dear Marcin,thanks for your review.I hope to host you soon again in AC Hotel Brescia by Marriott.Best regards,Enea Micheli, Front Office Manager

8/10 Good

Khosro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Enea Micheli, Front Office Manager on Dec 25, 2022
Dear Khorso,thanks for your review.I hope to host you again in AC Hotel Brescia by Marriott.Best regards,Enea Micheli, Front Office Manager

8/10 Good

hazem

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Fabrizio, Teddington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 2 nights in Sep 2022
Response from Enea Micheli, Front Office Manager on Oct 31, 2022
Dear Mr. Fabrizio,thanks for yout review.I hope to host you soon again in AC Hotel Brescia by Marriott.Best regards,Enea Micheli, Front Office Manager

4/10 Poor

Redona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was dirty place. It wasn't used any COVID measurement. Need to walk around 12-14 minutes with fast steps to visit center.The supermarket was far away to shop by walking.
Stayed 2 nights in Sep 2022
Response from Enea Micheli, Front Office Manager on Sep 22, 2022
Dear Redona,thanks for your review, it helps us improving our services. I'm very sorry for the issues you reported, I'll share them with our General Manager and Housekeeping Manager.Best regards,Enea Micheli, Front Office Manager

10/10 Excellent

Fabrizio, Teddington

Stayed 3 nights in Jun 2022

8/10 Good

Senada

Liked: Property conditions & facilities
Stayed 1 night in May 2022
Response from Micheli, Front Office Manager on Jun 3, 2022
Dear Senada, thanks for your review. I hope to host you again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

8/10 Good

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Enea Micheli, Front Office Manager on Dec 4, 2021
Dear Mr. Joel, thanks for your review. I hope yo host you soon again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

10/10 Excellent

Yossef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021
Response from Enea Micheli, Front Office Manager on Dec 4, 2021
Dear Yossef, thanks for your review. I hope to host you soon again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Enea Micheli, Front Office Manager on Oct 18, 2021
Dear Gavin, thanks for your review. I hope to host you soon again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

8/10 Good

Francis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant average. Good friendly service. Nice room - wooden floor but that’s Italia. Very clean and very good Covid précautions with signs and gel everywhere. The environs are very post industrial so not a sightseeing hotel but a good business place. Great wifi
Stayed 2 nights in Sep 2021
Response from Enea Micheli, Front Office Manager on Sep 16, 2021
Dear Mr. Francis, thanks for your review. We hope to host you again soon in AC Hotel Brescia by Marriott, we are going to improve your opinion on our Restaurant. Best regards, Enea Micheli, Front Office Manager

6/10 Okay

Alina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Enea Micheli, Front Office Manager on Aug 13, 2020
Dear Alina, thanks for your review. Can you provide us with more detailsa about your stay. Your comments are very important to improve our service. Best regards, Enea Micheli, Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Enea Micheli, Front Office Manager on Dec 19, 2019
Dear Guest, thanks for your review. I hope to host you again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would use again if needed
Hotel is new good size rooms and bathroom. Location is bit drab. Being a chain name should put tea and coffee in rooms as this would be expected from overseas guests. Did not have breakfast but it look good.
Stayed 1 night in Nov 2019
Response from Elena Raucci - Front Office on Dec 9, 2019
Dear Guest, thanks for your review. I hope to host you again in AC Hotel Brescia by Marriott. Best regards, Elena Raucci, Front Office

8/10 Good

Theophilus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great, reception staff very helpful. Room was comfortable enough, surroundings a bit industrial although it's not a long walk to the Old Town. Breakfast a bit minimal.
Stayed 1 night in Nov 2019
Response from Enea Micheli, Front Office Manager on Nov 23, 2019
Dear Teophilus, thanks for your review. I will share the comment about the breakfast with our GM. I hope to host you again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel, modern with a good parking. I recomend
Stayed 1 night in Oct 2019
Response from Enea Micheli, Front Office Manager on Nov 23, 2019
Dear Guest, thanks for your review. I hope to host you again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

8/10 Good

Sima

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2019
Response from Enea Micheli, Front Office Manager on Nov 23, 2019
Dear Sima, thanks for your review. I hope to host you again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019
Response from Enea Micheli, Front Office Manager on Nov 23, 2019
Dear Guest, thanks for your review. I hope to host you again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely Marriott which I was looking for after weeks of non Marriott stays in Europe. Everything was there that you would expect just a few detractors keep it from being a great place to stay. The first was location. The neighborhood surrounding the property is industrial awaiting refit. The closest mall was shuttering a vast majority of their spaces.
Stayed 3 nights in Aug 2019
Response from Enea Micheli, Front Office Manager on Aug 12, 2019
Dear Guest Thanks for your review. I hope to host you again in AC Hotel Brescia by Marriott and I hope that in the next months will start the public works that will improve the area. Best regards, Enea Micheli, Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great staff and very comfy room. A little out of the city in slightly ugly old industrial area but excellent otherwise.
Stayed 1 night in Jul 2019
Response from Enea Micheli, Front Office Manager on Aug 12, 2019
Dear Guest Thanks for your review. I hope to host you again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Enea Micheli, Front Office Manager on Apr 26, 2019
Dear Janet, thanks for your review. I hope ho host you again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It’s a nice business hotel. It’s a 15 min walk to the city center and train station. The staff was friendly. The breakfast was nice with sweet and savory options. The room wasn’t very spacious but it was very clean and modern. The only thing I didnt like was that the internet connection was extremely slow. Overall it was a good stay!
Stayed 2 nights in Jan 2019
Response from Enea Micheli, Front Office Manager on Jan 24, 2019
Dear Sir, thanks for your review. We will work to improve the internet connection and we hope to host you again soon. Best regards, Enea Micheli, Front Office Manager

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That was a wonderful experience, staff is very friendly and helpful, rooms are comfortable and very fresh )
Stayed 1 night in Dec 2018
Response from Enea Micheli, Front Office Manager on Dec 27, 2018
Dear Artur Thanks for your review. I hope to host you again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a business trip. Close enough to shops and restaurants.
Stayed 3 nights in Dec 2018
Response from Enea Micheli on Dec 12, 2018
Dear Kay, Thank you for your review. I hope to host you again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

10/10 Excellent

David, Phoenix, Az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern and clean hotel, close to city center, though outside of it. Excellent breakfast menu.
Stayed 4 nights in Nov 2018
Response from Enea Micheli, Front Office Manager on Nov 16, 2018
Dear David, Thanks for your review. I hope to host you again in AC Hotel Brescia by Marriott. Best regards, Enea Micheli, Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Enea Micheli, Front Office Manager on Oct 18, 2018
Dear Guest, Thanks for your feedback. Best regards, Enea Micheli, Front Office Manager

8/10 Good

John, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
A nice hotel ideally located for my business meetings. Easy to find and has parking. Quite a new hotel so its clean, well maintained and comfy.
Stayed 1 night in Sep 2018
Response from Enea Micheli, Front Office Manager on Sep 12, 2018
Dear John Thank you for your nice review. I hope to host you again. Best regards, Enea Micheli, Front Office Manager

4/10 Poor

Parkash, Belgamo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Marriott facility
Nothing like other Marriott Hotel, Very ordinary, more like Travel Lodge in UK. Very basic.
Stayed 2 nights in Aug 2018
Response from Enea Micheli on Sep 19, 2018
Dear Parkash Thanks for the feedback. I will discuss about it with our General Manager in order to improve the service. Best regards, Enea Micheli, Front Office Manager

10/10 Excellent

Jatin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute 5 Star
Very beautiful, very modern, large big size room, very comfortable, excellent bathroom. Good & tasty breakfast. Very friendly & helpful staff.
Stayed 1 night in May 2018
Response from Enea Micheli, Front Office Manager on Jun 8, 2018
Dear Jatin Thanks so much for your kind comments. Hoping to host you again soon. Best regards,

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Great hotel with great restaurant and friendly staff.
Response from Enea Micheli, Front Office Manager on Apr 22, 2018
Dear Larry Thanks for your feedback. We hope to host you again in AC Hotel Brescia

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Enea Micheli, Front Office Manager on Apr 6, 2018
Dear Mark Thanks for the feedback. Best regards,

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Elena Raucci on Apr 3, 2018
Dear Mr Martin, We are delighted to have been your chosen hotel during your recent stay in Brescia. We appreciate your feedback. We hope to still be chosen for your next stays in Brescia. Best Regards Elena Raucci Front Office

10/10 Excellent

sima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Bed aren't the comfiest, too firm for me but very nice staff and clean hotel
Stayed 1 night in Jul 2017

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Very nice stay. Clean room and quiet environment. They even allow me to check in at 10:30 am.
Stayed 1 night in Jun 2017

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel and the room were fantastic. Not too far from the train station, however there is nothing really around the hotel so the hotel restaurant was our only choice for dinner. Although would stay here again. Wonderful, helpful staff.
Stayed 1 night in Jun 2017