Upon arrival the staff was friendly and nice. However, once we entered the room we noticed the bathroom was very small and not the cleanest. Once getting in the shower, the water pressure was almost non existent, and the shower made an UNBEARABLY loud whistling sound. I called the front desk and asked if we could have a room that had working facilities, but unfortunately they said they were fully booked. The next day, we were leaving and in the hall a cleaning lady asked if our room needed service. We said yes please and went on our way. When we got back to the room later that day, the only thing done was the towels were replaced. The garbage was not taken out and changed, the beds not made, nothing else restocked. Then the second night around 11pm there was a loud banging on the wall coming from the room adjacent to ours. After about one hour, I called the front desk to complain about the noise. She said she would go up to the room and handle it. Absolutely nothing was done. This banging continued into the early morning hours, 2-3am.
When I explained my issue with the front desk the following morning, their response was “i’m sorry to hear that”, and that was it.
I would not recommend this hotel to my worst enemy. STAY AWAY.