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Reviews of Hampton Inn Bridgeport/Clarksburg

2.5 out of 5
Hampton Inn Bridgeport/Clarksburg
1515 Johnson Ave, Bridgeport, WV

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 626 reviews" "
Rating 8 - Good. 196 out of 626 reviews" "
Rating 6 - Okay. 53 out of 626 reviews" "
Rating 4 - Poor. 16 out of 626 reviews" "
Rating 2 - Terrible. 11 out of 626 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent -very quiet and clean
Stayed 1 night in Mar 2024
Response from Christina Jenkins on Mar 25, 2024
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

10/10 Excellent

Cinthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location - we stopped in for the night. The rooms are a very good size with a lot of storage options if needed.
Stayed 1 night in Mar 2024
Response from Christina Jenkins on Mar 17, 2024
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and very pleasant staff.
Stayed 1 night in Mar 2024
Response from Christina Jenkins on Mar 16, 2024
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

10/10 Excellent

Edward

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close tp the highway but we didn't hear the noise. Convenient. Great breakfast. Very friendly staff. Definitely would stay again.
Stayed 1 night in Mar 2024
Response from Christina Jenkins on Mar 11, 2024
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!

10/10 Excellent

Bonnie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice facility in the most convenient location!
Stayed 1 night in Feb 2024
Response from Christina Jenkins on Mar 8, 2024
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!

10/10 Excellent

Joseph

Na
Stayed 1 night in Mar 2024
Response from Christina Jenkins on Mar 8, 2024
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine
Stayed 1 night in Feb 2024
Response from Christina Jenkins on Feb 29, 2024
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!

10/10 Excellent

Michelle, Charleston

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe
Stayed 1 night in Feb 2024
Response from Christina Jenkins on Feb 27, 2024
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!

10/10 Excellent

Breanna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Christina Jenkins on Jan 14, 2024
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!

8/10 Good

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Christina Jenkins on Jan 9, 2024
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience

10/10 Excellent

John

Completing a renovation
Stayed 1 night in Jan 2024
Response from Christina Jenkins on Jan 9, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

8/10 Good

Katy

Liked: Cleanliness, staff & service
Lobby is under construction, rooms are all new though & very clean. Neighborhood is congested, with parking lots & entrances and exits combined
Stayed 1 night in Nov 2023
Response from CHRISTINA JENKINS on Nov 23, 2023
THANK YOU FOR LETTING US KNOW THE ISSUES THAT YOU EXPERIENCED DURING YOURVSTAY AT OUR PROPERTY REVEIWS LIKE THESE GIVE US AN OPPORTUNITY TO ADDRESS AREA OF IMPROVEMENT GUEST SATISFACTON IS OUR TOP PRIORITY THANK YOU HOPE TO SEE YOU SOON

8/10 Good

Loriann, South Charleston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No apparent bathrooms in the lobby Maid knocking on the door even with do not disturb marker there No vending machines Room exceptionally quiet despite interstate traffic nearby Staff at front desk extremely helpful
Stayed 1 night in Nov 2023
Response from Christina Jenkins on Nov 12, 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. Hope to see you again.

10/10 Excellent

Janice

Stayed 1 night in Nov 2023
Response from CHRISTINA JENKINS on Dec 7, 2023
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!

8/10 Good

Wayne Michael Majuri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and attentive staff. Parking is tight if you have a trailer
Stayed 1 night in Oct 2023
Response from Christina Jenkins on Oct 23, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tiffany L Pierce -General Manager on Oct 15, 2023
Thank you for the review and staying at our hotel. Please let us know what we could have done better to get a 10. Come back and see used

10/10 Excellent

Kelly

Stayed 1 night in Oct 2023
Response from Christina Jenkins on Oct 31, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

10/10 Excellent

Lotta

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spotless and very comfortable. I suggest adding at least one more chair. The room would accommodate as many as four, but there was only one chair. A second person had to sit on the bed. The staff was very welcoming and gracious.
Stayed 2 nights in Oct 2023
Response from Tiffany L Pierce- General Manager on Oct 6, 2023
Thank you so very much for this amazing review and for staying at our hotel. We are so glad you enjoyed your stay. Our main focus is customer service and cleanliness. I will pass along your advice about the other chair. Please come back and see us.

10/10 Excellent

Claude

Stayed 1 night in Sep 2023
Response from Tiffany L Pierce- General Manager on Oct 6, 2023
Thank you so very much for this amazing review and for staying at our hotel. We are so glad you enjoyed your stay. Our main focus is customer service and cleanliness. Please come back and see us.

4/10 Poor

Wesley

Stayed 1 night in Sep 2023
Response from Christina Jenkins on Oct 27, 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We hope to see you soon!

10/10 Excellent

Pat

Stayed 1 night in Sep 2023
Response from Christina Jenkins on Sep 16, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Christina Jenkins on Sep 10, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

10/10 Excellent

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Christina Jenkins on Sep 5, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Christina Jenkins on Sep 3, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay friendly service
Stayed 1 night in Aug 2023
Response from Christina Jenkins on Sep 10, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Christina Jenkins on Aug 26, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

10/10 Excellent

Margaret

Stayed 1 night in Aug 2023
Response from Christina Jenkins on Sep 3, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

10/10 Excellent

charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean and friendly
Stayed 1 night in Aug 2023
Response from Christina Jenkins on Aug 15, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

4/10 Poor

Brandon

Stayed 1 night in Aug 2023
Response from Christina Jenkins on Sep 16, 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience

8/10 Good

John

Liked: Staff & service, amenities, property conditions & facilities
Newly renovated.
Stayed 1 night in Aug 2023
Response from Christina Jenkins on Aug 15, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Very hospitable staff Room was comfortable Cleanliness was acceptable Television programming could be improved Just a bit of outside roadside noise up to around 10:00 pm Overall a good stay and I would stay again
Stayed 2 nights in Jul 2023
Response from Christina Jenkins on Aug 15, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

8/10 Good

Sean

Stayed 1 night in Jul 2023
Response from Christina Jenkins on Aug 15, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn, Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon!

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Christina Jenkins on Jul 15, 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Peter

Stayed 1 night in Jul 2023
Response from Tiffany Pierce- General Manager on Jul 9, 2023
Thank you so much for staying at our hotel and for the amazing review! I am so glad you enjoyed your stay. Please come back and see us again soon.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant experience. I only stayed one night for a wedding I attended in the town. Staff was very courteous.
Stayed 1 night in Jul 2023
Response from Tiffany Pierce- General Manager on Jul 9, 2023
Thank you so much for staying at our hotel and for the amazing review! I am so glad you enjoyed your stay. Please come back and see us again soon.

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Tiffany Pierce- General Manager on Jul 9, 2023
Thank you so much for staying at our hotel and for the review! Please let me know what we could have done better during your stay. Please come back and see us again soon.

10/10 Excellent

Kenneth

Stayed 2 nights in Jun 2023
Response from Tiffany Pierce- General Manager on Jul 9, 2023
Thank you so much for staying at our hotel and for the amazing review! I am so glad you enjoyed your stay. Please come back and see us again soon.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Under construction - but still a pleasant stay.
Stay was very nice. Hotel is under construction, but our floor and room was very nice. Check-in was pleasant by a very nice front desk gentlemen (who also helped me later negotiate the TV channels/remote 😊).
Stayed 1 night in Jun 2023
Response from Tiffany Pierce- General Manager on Jul 9, 2023
Thank you so much for staying at our hotel and for the review! I am so glad you enjoyed your stay. Please come back and see us again soon.

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Tiffany Pierce-General Manager on Jul 9, 2023
Thank you so much for staying at our hotel and for the amazing review! I am so glad you enjoyed your stay. Please come back and see us again soon.

8/10 Good

James

Stayed 1 night in Jun 2023
Response from Tiffany Pierce- General Manager on Jul 9, 2023
Thank you so much for staying at our hotel and for the amazing review! I am so glad you enjoyed your stay. Please come back and see us again soon.

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably comfortable
The hotel was under construction, so there was no gym onsite. The staff was friendly and helpful, though one associate was not able to help me with the Hilton Honors App. Breakfast room under construction also, but the meeting room served the purpose.
Stayed 2 nights in May 2023
Response from Christina Jenkins on Jun 19, 2023
Thank You for the review Hope to see you soon

8/10 Good

William

Stayed 1 night in May 2023
Response from Christina Jenkins on Jun 19, 2023
Thank You for the review Hope to see you soon

10/10 Excellent

Nicole

Stayed 2 nights in Apr 2023
Response from Christina Jenkins on Jun 19, 2023
Thank You for the review Hope to see you soon

10/10 Excellent

Tom

Liked: Cleanliness
Stayed 1 night in Apr 2023
Response from Christina Jenkins on Jun 19, 2023
Thank You for the review Hope to see you soon

10/10 Excellent

Janice Lee

Stayed 2 nights in Apr 2023

10/10 Excellent

RICHARD T HICKMAN

Traveled with family
Wonderful staff. Due to construction amenities not available when we were there.
Stayed 1 night in Apr 2023
Response from Christina Jenkins on Apr 15, 2023
Thank you for the review. Your input is very important to us. We hope to see you soon.

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Christina Jenkins on Apr 10, 2023
Thank you for the amazing review. Your feedback is very important to us. We are glad that you enjoyed your stay. Come back and see us soon.

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service
The hotel was ok but the room was very outdated. Also the work out room and pool were closed for no apparent reason. The staff was wonderful. Very welcoming, professional and accommodating
Stayed 1 night in Mar 2023
Response from Christina Jenkins on Apr 8, 2023
Thank you so much for staying at our hotel and for the review. Please come back and see us very soon. We are doing updates to the higher Floors. Please come back and give us another chance to make things right.

10/10 Excellent

john

Stayed 1 night in Mar 2023

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel good location very friendly staff
Stayed 1 night in Apr 2023
Response from Christina Jenkins on Apr 8, 2023
Thank you so much for staying at our hotel and for the amazing review. Please come back and see us very soon. We are so glad you enjoyed your stay