Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

No milk for "Super Breakfast"

Posted Dec 1, 2014
Pros: Right off the freeway
Cons: Towels need to be replaced. They are worn out and gray, not white.
Location: Not sure. We were passing through.
The room was clean, but the beds were very soft and sinking. The bathroom sink drainage was poor. The bath tub was not clean. We had three people in the room but there were only one bath-size towel, and the others were very thin, and small. Our biggest disappointment was the breakfast. We didn't expect anything too much for this kind of hotel, but the indifference attitude of the hotel clerk. No milk for cereals or for oatmeal. We asked for the milk, and the answer was "we didn't get a milk delivery" and no apology. There was a gas station right next to it, but no one bother to get a milk for the guests. They advertise "Super Breakfast". sliced white bread, apple, small packaged pastry, packaged oatmeal, sugary yogurt, couple of cereal with no milk.I don't recommend this place.
Comment from Hotel Management
Dec 5, 2014 by Holli, Hotel Management
We apologize for the stay you had here with us at the Super 8. Housekeeping and management have been notified of the issues and has since been taken care of. We do hope the next time you're in the area that you would reconsider staying here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom PA

Staff very friendly and courteous.

Posted Nov 24, 2014
Pros: Very close to I-79 exit. They were also pet friendly for our dog.
Location: I can't tell you about the things near by to do. We were only passing through in route to another location.
Very clean, quiet, confortable, Pet friendly. Quick continental breakfast.
Comment from Hotel Management
Dec 8, 2014 by Holli, Hotel Management
Thank you for your review, we are glad you had a great stay with us at the Super 8
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kentucky

Older motel location good

Posted Nov 11, 2014
Room needs updating. Bed frame sticking out and scratched leg. Cracker Barrell next door & has great food!
2 out of 5
by A verified travelerfrom martinsburg, wv

Overall disappointing

Posted Nov 10, 2014
Pros: Location.
Cons: Staff attitudes.
Location: Good location.
The room smelled of mildew and musty. The heat was either really cold or really hot. The shower had mold on the ceiling that had been covered by paint but had begun to grow through again. The shower only had really hot or cold water. No adjustment to warm. The staff never smiled and smoked right outside the entrance. Will not stay here again . It was really late when we arrived and we only stayed a few hours to rest or would have gone elsewhere and insisted on a refund. Hope this helps someone avoid having the same experience.
2 out of 5
by A verified travelerfrom Cleveland, OH

Hotel was close to highway

Posted Oct 20, 2014
Pros: Nothing
Cons: Everything
The first room we were put in had a terrible smell. Requested another room as were moved. The beds were not very comfortable, pillows non-existent, the bathroom was very small. Overall the room was very small and not easy to manuever in with luggage and a cooler. This hotel needs to be updated.
Comment from Hotel Management
Nov 11, 2014 by Patty Executive Director, Hotel Management
Lori, just wanted tolet you know we are in the midst of renovations so I hope if you are in the area again, you will stop by and see us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Would Stay Here Again

Posted Sep 29, 2014
If you are looking for an affordable and comfortable place to stay while in the Morgantown WV area, this place is a good choice. Nothing fancy, but good affordable lodging close to WVU (which is why we stayed). It is about a 25 min easy drive to the main campus. There have been a lot of reviews online mentioning the smell of smoke in the rooms. I specifically asked for a non-smoking room, and I could smell no smoke in the room. There was a faint smell in the hallways, but it was not bad at all and I hate the smell of smoke. You can tell they have been doing some updates to the building. Looked like new carpets, which I am sure will help clear out the old smoke smell and some new fixtures in our bathroom. They could use some new linens as the ones we had were thin and in need or being replaced, and there was some trash behind the table between the beds that was missed when they cleaned before we arrived. I will stay here again if the need arises.
Comment from Hotel Management
Nov 11, 2014 by Patty Executive Director, Hotel Management
So great to hear, we are happy you enjoyed your stay with us. Kevin, we look forward to seeing you again!
3 out of 5
Recommended
for Business Travelers
by Andyfrom California

More or Less OK

Posted Sep 15, 2014 on Hotels.com
-Room and the whole corridor smells of cigarette smoke. -The towels in the room are too thin and old. -The breakfast is rather minimal.
Comment from Hotel Management
Nov 22, 2014 by Patty Executive Director, Hotel Management
An dy thank you for letting us know that we need to update our linen. I have addressed the issue with housekeeping and have rectified the matter at once. Should you be in our area again I hope you stop by and see us again. Thank you for the feedback!
4 out of 5
Recommended
for Personal Event
by Ravenfrom Morgantown

Super 8 fairmont

Posted Sep 9, 2014 on Hotels.com
I really enjoyed my stay at the Super 8. It was very affordable and nice, and the staff was very friendly! I know that is where I'll be staying every time I'm in town!
Comment from Hotel Management
Nov 22, 2014 by Patty Executive Director, Hotel Management
Raven so glad to hear that you had a great time. We always love hearing from our guest. We look forward to your next stay.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 5, 2014 on Hotels.com
Comment from Hotel Management
Nov 22, 2014 by Patty Executive Director, Hotel Management
Thank you for your stay with us!
2 out of 5
Recommended
by Aksfrom Cary NC

Super 8 - Fairmont, WV

Posted Sep 5, 2014 on Hotels.com
Not a better choice to stay in this hotel. Really bad condition of room.
Comment from Hotel Management
Nov 22, 2014 by Patty Executive Director, Hotel Management
Aks I hope thatif you are in the area again you give us a chance to provide you with a good experience. Please should you stay and have any issues do not hesitate to let managment know of your experience. Thank you for your response.