Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Quality Inn Denver Northeast Brighton

3 out of 5
Quality Inn Denver Northeast Brighton
15150 Brighton Rd, Brighton, CO

Reviews

6.8
Rating 10 - Excellent. 69 out of 292 reviews" "
Rating 8 - Good. 91 out of 292 reviews" "
Rating 6 - Okay. 45 out of 292 reviews" "
Rating 4 - Poor. 42 out of 292 reviews" "
Rating 2 - Terrible. 45 out of 292 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Luis Miguel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got had the toilet & bathtub clogged. The tv didn’t work.
Stayed 1 night in Apr 2024

6/10 Okay

Andy

Business traveler
Liked: Staff & service
It’s a bit run down, for the price point—not terrible. Shower was not really draining quickly. Furniture had a lot of wear and tear. Positives: Staff was friendly and helpful.
Stayed 1 night in Apr 2024

6/10 Okay

NANKEO

Disliked: Staff & service, property conditions & facilities
Everything should upgrade
Stayed 4 nights in Mar 2024

8/10 Good

Jacob

Stayed 3 nights in Mar 2024

2/10 Terrible

FLOR

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Fantajia

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
I’ve stayed here a lot since January 2024 and the pool was never available BUT the breakfast was great and so was the guy running it.
Stayed 2 nights in Feb 2024

4/10 Poor

KATHLEEN

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed sheets were stained with feces
Stayed 1 night in Jan 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

David, Ft Lupton

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Jan 2024

4/10 Poor

Sydni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the cost
Spend the few more dollars and go somewere better. Only good partwas the front desk lady- she was great. The place is a dump. Not her fault.
Stayed 1 night in Dec 2023

4/10 Poor

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

David, Ft Lupton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Raul

Disliked: Cleanliness, property conditions & facilities
No pool or hot tub
Stayed 1 night in Dec 2023

2/10 Terrible

Marty

Traveled with family
Disliked: Amenities
The pool and hot tub room were padlocked shut
Stayed 1 night in Nov 2023

2/10 Terrible

leanna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, trash was not emptied. 1st room AC did not work and was hot andToilet would not flush in the first room, we moved rooms and the second rooms toilet did not flush, staff gave the plunger to us to take care of rather than a staff member....do not recommend
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
We came in super late. Went to sleep. Got in the morning, saw that the pillow were dirty with stains like food and blood. It was an okay hotel until we the stains.
Stayed 1 night in Aug 2023

8/10 Good

Lynne

Stayed 1 night in Aug 2023

4/10 Poor

Bryan

Traveled with family
Disliked: Amenities, property conditions & facilities
Room smelled bad. Door didn’t lock. Went to breakfast at 7:00, almost everything was out and coffee was ice cold. Heard 3 other people complaining also.
Stayed 1 night in Aug 2023

6/10 Okay

Barry

Business traveler
Liked: Cleanliness
Airline issues. Had to stay. I would not stay in this area if i was visiting Denver. Hotel staff was good. Hotel under needed renovation.
Stayed 1 night in Jul 2023

2/10 Terrible

Ravshan

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Jul 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unclean
Stayed 1 night in Jul 2023

2/10 Terrible

SUSAN

Traveled with partner
No water for 24 hours
Stayed 3 nights in Jul 2023

4/10 Poor

Danielle

Business traveler
Disliked: Property conditions & facilities
Folks were screaming and music was blasting and this property is very close to a busy road
Stayed 2 nights in Jul 2023

6/10 Okay

James

Traveled with family
Disliked: Staff & service, property conditions & facilities
Poor choice
Customer service was terrible. Room keys were used and bent and would not work repeatedly. It seemed that it was a chore to get help at the front desk. They hung out in a back room and you had to wait around for them to decide to come out. Absolutely no room cleaning or towel change out. Would have left and rebooked elsewhere if I could have. Definitely do not recommend.
Stayed 4 nights in Jul 2023

2/10 Terrible

Lorelei

Traveled with family
Disliked: Cleanliness, staff & service
Customer service was awful! Our blow dryer didn’t work when we asked for another or access to a room with a functioning one, we were told that wasn’t possible. Also told we couldn’t use the public restrooms off the lobby. We had three in our room and two were getting ready. So when my husband asked for access he was told those are not public restrooms. He explained why he wanted to use the restroom and was told, “ if you’re traveling with two women you should know how to be patient”. At check out I was sharing my awful customer service. The man at the desk explained that I wasn’t welcome back…like I would ever book there again.

2/10 Terrible

Gwen L

Business traveler
A bag over the smoke alarm in the room taped to the wall, boxes lined the hallway, tremendous road noise. Old, dirty and outdated.
Stayed 1 night in Jul 2023

2/10 Terrible

janice

Worst place we’ve ever stayed . Needs a COMPLETE renovation
Stayed 1 night in Jul 2023

4/10 Poor

Scott

Traveled with family
Disliked: Cleanliness, staff & service
We've stayed at many Quality Inn's in the past, and usually find them to be very good values for a family of 4. But this one in Brighton fell short. The evening desk clerk must have had a tough day - no smile, no welcome, just a scowl throughout checkin. The microwave and fridge in the room didn't work, and while the same gentleman did come up to investigate the next morning, again, no smile or apology or promise to make it right. Stairs to the ground floor weren't very clean, and weren't cleaned at all in two days we stayed. The back door to the parking lot wasn't locked the first night, and the traffic noise was more than expected. Small things, to be sure. But after two days here, we stayed in Loveland at another Quality Inn (on Eisenhower) and it was great - clean, welcoming, with great breakfast area and staff, for the same price. As usual, it is the people who make the difference.
Stayed 2 nights in Jul 2023

4/10 Poor

Natanya

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I came with two younger children later in the evening. Right when we walked into the building the only thing you could smell was weed. The lady that checked us in looked high and even when the key was given to us it smelled like weed. She ended up giving us a new room after the key card would not work several times. Very unprofessional. The room was also really out dated and the coffee maker in the room was not used due to the residue inside of it. Not clean and very un pleasant. pay the couple dollars and go down the road.
Stayed 1 night in Jul 2023

6/10 Okay

Cynthia

Stayed 1 night in Jun 2023

10/10 Excellent

Jorge

Liked: Cleanliness
Service was great
Stayed 1 night in Jun 2023

6/10 Okay

Paul

Traveled with family
Disliked: Staff & service, property conditions & facilities
I usually try to find the positive in a hotel, but this one was a challenge. Check in was slow, our room wasn't ready, even tho it was 3:30. They said the delay was from waiting for the paint to dry, but it didn't smell of fresh paint in the room. Took about 45 minutes before we got in our room. They are remodeling the property, so the mess and clutter in the hall and stairway is understandable. The room was fine. The bed comfy. The door was hard to open and shut, wouldn't shut enough to slide the deadbolt. The biggest detractor is the hotel is next to a very busy road. Lots of truck traffic and jake brakes late into the evening. Breakfast was skimpy, but I don't pick a hotel for it's breakfast. There are plenty of cafes nearby. At checkout, the desk clerk said he couldn't give me a receipt because their price was less than Expedia's and they weren't allowed to let me see it. Huh? The property might be better when the remodeling is done, but we won't be back.
Stayed 2 nights in Jun 2023

10/10 Excellent

LARRY, HOUSTON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even though they were installing new carpet, the staff was trying really hard to make our stay nice.

10/10 Excellent

LARRY, HOUSTON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even though they were putting in new carpet, they were very nice and accommodating.
Stayed 1 night in Jun 2023

4/10 Poor

Tim

Disliked: Cleanliness
Stayed 1 night in May 2023

2/10 Terrible

Anais

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived no one was at the desk and we waited, called, and rang the bell and no one showed.
Stayed 1 night in May 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Ricky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Kerry

Stayed 2 nights in Apr 2023

8/10 Good

Theresa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long traveler
The stay was good, older hotel, small restroom.
Stayed 1 night in Apr 2023

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Bed was super comfortable and blankets were white and clean
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wish I had known there was construction
The desk clerk failed to mention that the floor we were staying on was under construction, so when the elevator door opened, we were greeted by sheetrock dust and walls where the wallpaper had been torn off. Our room was clean, but had a pervasive smell of sheetrock dust. One of the beds was completely broken so my daughter had to sleep on the other side of the bed. Some of the trim around the wall/carpet was coming off.
Stayed 1 night in Mar 2023

8/10 Good

Miriam

Stayed 1 night in Feb 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Latrisha

Stayed 1 night in Feb 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bad room.
TV was so dim I couldn’t watch it. Water backed up in the tub. Hair dryer didn’t work at all.
Stayed 1 night in Feb 2023

6/10 Okay

Ricky

Stayed 1 night in Jan 2023

10/10 Excellent

Gary

Stayed 1 night in Jan 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and mostly comfortable
Everything was fine except I couldn’t get hot water.
Stayed 1 night in Jan 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly
Stayed 1 night in Nov 2022