Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nsw

basic room. Good position for what we required.

Posted Mar 29, 2015
Pros: friendly staff
Cons: more pillows
Location: Busy road, some noise. Food outlets available nearby
OK. As expected. Basic room but fine for quick visit. Busy road position. Park opposite and hotel nearby
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Comfortable Enough

Posted Mar 3, 2015
Pros: The air conditioning system had an eco mode that was quiet enough for me to sleep through. I normally need to turn off everything - even the fridge.
Cons: There is no restaurant so a toaster in the room would be nice. There is a communal kitchen but it is basic.
Location: Just a suburban motel that is close to the city.
We arrived late after flying in from Sydney and had to rig the night staff to get in. That was ok, except that the car park was locked and I was told we had to park in the street. After a little cajoling the car park was opened and we were able to park securely. The motel (it wasn't really a hotel) was adequate, but a little expensive at $130 per night.
4 out of 5
by Jenny Carmodyfrom Australia - NSW - Sydney

Posted Jan 21, 2015
Pros: Staff and Service
Cons: Facilities abit dated
Location: Just right
Facilities: Modest; Value: Affordable, Inexpensive; Service: Outstanding; Cleanliness: Pleasant;
Comment from Hotel Management
Jan 21, 2015
Dear Ms. Carmody, Thank you for taking your precious time to write a review on us. We are delighted to learn that you and your family had enjoyed the stay. Your comments about our facilities have been passed to the Management and I would like to assure you a renovation plan is underway shortly. Thank you again for your comments and again for choosing our property. I look forward to welcoming you back in the not-too-distant future. Yours in service, Angela
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seoul

closed to river, nice hoteliar, very kind..

Posted Jan 15, 2015
Pros: closed to river and free ferry
Cons: facility is normal...but hotel people is very kind!!!
Location: closed to river, go to free ferry, can go CBD by free ferry. good!!!
hotel people is very nice, and kind.....facilty is normal, location is out of CBD, But can go easily to CBD
4 out of 5
Recommended
for Families
by Janefrom elanora

friendly staff

Posted Jan 15, 2015 on Hotels.com
Friendly courteous staff..got what we paid for, and near to the gabba.
5 out of 5
by Yusrin Muliafrom Australia - NSW - Sydney

Posted Jan 5, 2015
Comment from Hotel Management
Jan 5, 2015
Dear Yus, Thank for your taking your precious time to write a lovely review on us. We are delighted you had have a pleasant stay with us. It is our commitment to our guests that we shall continue to improve our standard of service. We look forward to welcoming you back and wish you and your family a very successful 2015. Yours in service, Angela Lui
5 out of 5
by Michael O'connorfrom Australia - QLD - Brisbane

Posted Jan 3, 2015
Pros: Location
Cons: Needs face lift
Location: Perfect
Facilities: Good; Value: Affordable; Cleanliness: Pleasant;
Comment from Hotel Management
Jan 3, 2015
Dear Michael, Thank you for choosing to stay with us. Providing clean, comfortable and affordable accommodation is the cornerstone of our business objective, on which we intend to build a high level of customer service. We are pleased that our valued guests, like yourself, have rated positively on our property. We agree with your comment and renovation is on the pipeline and hope the next time you come to visit us again, it will be a new and cheerful appearance. Kind regards, Angela
5 out of 5
by Ashleigh Kellyfrom Australia - QLD - Regional QLD

Posted Dec 17, 2014
Pros: Service
Cons: Tight Parking
Facilities: Good; Value: Great deal; Service: Flawless; Very spacious rooms!
Comment from Hotel Management
Dec 17, 2014
Dear Ashleigh, Thank you for your lovely review. We are very encouraged to learn that you had have an enjoyable stay and also rated so highly on our service. We would be grateful if you could let us know more about the 'tight parking', perhaps that is something we need to look into. Thank you again for choosing to stay at our property and we look forward to welcoming you back soon. Yours in service, Angela
4 out of 5
by Keith Beresfordfrom Australia - QLD - Brisbane

Posted Dec 16, 2014
Pros: Attended a Xmas Party at the Pineapple hotel so location was great
Comment from Hotel Management
Dec 16, 2014
Dear Mr. Beresford, Thank you for spending your precious time to review us. We are delighted to learn that you enjoyed your stay. Indeed we are central to everything; CBD, South Bank Parklands and the China Town are only 2-3 kms away. The GABBA, Kangaroo Point Lookout and the Story Bridge Climb are within a short walk. That is the reason why we are very popular as a stopover. I look forward to welcoming you back in the not-too-distant future. Yours in service, Angela
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 10, 2014 on Hotels.com