Featured Image Lobby Lobby Reception Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom View Bathroom Fitness Facility Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Snack Bar Food and Drink Food and Drink Food and Drink Hotel Bar Hotel Bar Property Grounds Hotel Entrance Sundeck Exterior detail Exterior City View City View
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Room type

Deluxe Twin

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Queen

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe King

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Breakfast Package

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Executive King

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Executive Breakfast Package

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly Brisbane hotel in Brisbane CBD, walk to Queen Street Mall

Location

This family-friendly Brisbane hotel is located in the entertainment district, within a 10-minute walk of Brisbane City Hall, Queen Street Mall, and Roma Street Parkland. Suncorp Stadium and Brisbane Convention and Exhibition Centre are also within 1 mi (2 km).

Hotel Features

Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, 24-hour room service, and a business center.

Room Amenities

All 191 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include pillowtop beds, iPod docks, and 24-hour room service.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and high-speed wired and wireless Internet access is complimentary. 7 meeting rooms are available. This luxury hotel also offers a fitness center, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Hotel Jen Brisbane has designated areas for smoking.

  • 24-hour front desk
  • ATM/banking
  • Babysitting or childcare
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Coffee shop or café
  • Computer station
  • Concierge services
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free WiFi
  • Free wired high-speed Internet
  • Gift shops or newsstand
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Number of floors - 17
  • Number of meeting rooms - 7
  • Porter/bellhop
  • Restaurant
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Total number of rooms - 191
  • Tours/ticket assistance
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Free Wi-Fi
  • Refrigerator
  • Rollaway/extra beds available

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge)

Room Amenities

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Cable TV service
  • Climate control
  • Coffee/tea maker
  • Free newspaper
  • Free toiletries
  • Connecting/adjoining rooms available
  • Cribs/infant beds available
  • Daily housekeeping
  • Desk
  • Free WiFi
  • Free wired high-speed Internet
  • Hair dryer
  • In-room safe
  • iPod docking station
  • Iron/ironing board
  • LCD TV
  • Pay movies
  • Phone
  • Pillowtop mattress
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Shower/tub combination
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

NEST on Roma Street - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

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Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 11 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 28.00 per person (approximately)
  • Self parking fee: AUD 29 per day
  • Rollaway beds are available for an additional fee
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Official Australia STAR Rating provided by Star Ratings Australia

Star Ratings Australia assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4.5 stars.

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