Ratings based on 1,442 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom perth wa

City hotel in the park

Posted Mar 20, 2015
Lovely place to stay with the convenience of the city but without breathing it. Wonderful views of the river and Botanic Gardens. Beautiful and modern suites to stay. Comfortable and homely. Excellent.
Comment from Hotel Management
Mar 23, 2015 by Kayte, Hotel Management
Hi Helen, We are delighted that you enjoyed Quay West and we hope to welcome you back again soon. Kind regards Kayte Staraj General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dubbo

Great location and facilities

Posted Feb 25, 2015
Pros: Location, room. Most staff very good.
Cons: The bar is where the restaurant is so you sit at meal tables so not very relaxing for a drink.
Location: Eagle Street Pier 5-10 minutes walk from where ferries go to Southbank, New Farm and all along the river. 10 minutes walk from Quuen Street Mall.
Arrived to a lovely apartment with lounge, kitchen (full cooker etc), bathroom, bedroom and laundry. Overlooking botanical gardens and river. Big balcony. 5-10 min walk from city centre shops and Eagle Street Pier. Good breakfast. Recommend booking river view room as you are allocated a high room which includes free wifi and continental breakfast. Nice pool area and gym.
Comment from Hotel Management
Mar 12, 2015 by Kayte Staraj, Hotel Management
Hi Lindsey, We are so glad you enjoyed your stay at Quay West Suites Brisbane and we hope to welcome you back again in the near future. Kind regards Kayte Staraj General Manager
5 out of 5
by Liam durnianfrom Australia - QLD - Brisbane

Posted Dec 29, 2014
Pros: Location
Cons: Nothing
no
Comment from Hotel Management
Dec 29, 2014
Hi Liam, Thank you for your review. Happy New Year to you!
5 out of 5
by Cathy Bawdenfrom Australia - QLD - Sunshine Coast

Posted Dec 28, 2014
Pros: Night reception guy was very friendly and helpful, check in valet was lovely
Cons: Receptionist on check out Megan was very standoffish on the verge of rude, didn't smile
Location: Perfect
Facilities: Home away from home; Value: Great deal; Service: Professional; Great value with the breakfast included and were able to leave our car till 2pm ????
Comment from Hotel Management
Dec 28, 2014
Hi Cathy, I am so sorry you felt Megan was standoffish, she is usually one of our superstars. We have been very busy over the Christmas period so possibly she was under a little pressure. Glad you enjoyed the breakfast and our valet car service.
5 out of 5
by gillian galefrom Australia - QLD - Sunshine Coast

Posted Dec 23, 2014
Pros: Friendly & efficient staff
Cons: Bathrooms need upgrading but were v clean
very central to the cbd
Comment from Hotel Management
Dec 23, 2014
Hi Gill, Thanks so much for your feedback and I am glad you found the staff, location and cleaning standards to your liking.
5 out of 5
by Kurt Neumannfrom Australia - QLD - Brisbane

Posted Dec 23, 2014
Pros: Location , great views!
Comment from Hotel Management
Dec 23, 2014
Hi Kurt, Thanks so much for your great review! We hope to see you again soon
5 out of 5
by Sally Harveyfrom Australia - QLD - Regional QLD

Posted Dec 20, 2014
Pros: Car parking, easy to find.
Location: Australia
pool area was amazing, staff super friendly, close to parks, restaurants, and Queen's Street Mall.
Comment from Hotel Management
Dec 20, 2014
Hi Sally, we are so glad you enjoyed your stay and look forward to welcoming you back soon
5 out of 5
by Tricia Lowfrom Australia - QLD - Brisbane

Posted Dec 17, 2014
Pros: Manage to ask for a late checkout. Facilities were great. View was perfect.
Cons: Nothing
Location: Close to everything
Service: Remarkable;
Comment from Hotel Management
Dec 17, 2014
Hi Tricia, the view is amazing isn't it and we are so glad you enjoyed all our facilities and we could assist with a late checkout. Thanks and hope to see you again soon
5 out of 5
by katrina macdonaldfrom Australia - QLD - Brisbane

Posted Dec 16, 2014
Location: Wonderful
Facilities: Good; Value: Great deal; Cleanliness: Spotless;
Comment from Hotel Management
Dec 16, 2014
Dear Katrina, we are so glad you enjoyed your stay and thank you for letting us know
5 out of 5
by Emily Neate

Posted Dec 15, 2014
Comment from Hotel Management
Dec 15, 2014
Hi there, the team at Quay West Suites Brisbane thank you for your positive review.