Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom London

Good exploring location, but a basic hotel

Posted Apr 20, 2015
Pros: Good location to explore Bath and Bristol
Cons: Hotel rooms need a bit of modernisation.
Arrived and was ignored for a period of time at reception. Staff are all very friendly but it just feels disorganised. Stayed in room 8, which was tiny and just on the edge of needing a refurbish. Beautiful old building and I guess with that comes challenges, but I was disappointed to see mould round the windows and a bit of a strange smell in the bathroom. Very basic, especially for the room rate, no shower gel or added extras supplied, but a comfortable bed. On the Saturday night we were kept awake till gone 13.30am due to a function. Once the music had stopped we then had to put up with people noise and cars being started right outside our window. We ate in the restaurant on the first night. Good value food, large portions and prompt service, but book as space is limited.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely old Hotel

Posted Apr 13, 2015
Room with en suite was very comfortable with plenty of room. The food in the restaurant was very nice. Plenty of choice. The staff were very helpful and friendly.
4 out of 5
Recommended
for Business Travelers
by Sørenfrom Haderslev

Dejligt ophold på landet

Posted Feb 3, 2015 on Hotels.com
Dejligt KRO ophold, sjovt og meget interessant ENGELSK PUB med hotel eller omvendt.
5 out of 5
Recommended
for Business Travelers
by Roger

This traveler left a rating score only Posted Jan 30, 2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North West England

excellent country hotel

Posted Jan 28, 2015
We had a lovely relaxed evening and morning at the Cross Hands, the staff were helpful and very friendly, I would definatly recommend the Kippers for breakfast!
4 out of 5
Recommended
for Families
by Stephenfrom Isles of Scilly

Short Break

Posted Jan 23, 2015 on Hotels.com
A short winter break to see family. Enjoyed my stay.Although on main road little traffic noise but easy communication.
5 out of 5
Recommended
for Couples
by Tracyfrom aberdare

Night away

Posted Jan 9, 2015 on Hotels.com
Great, Loved it.
5 out of 5
Recommended
for Families
by A verified traveler

Nice hotel, very good food.

Posted Jan 2, 2015 on Hotels.com
Very nice and friendly hotel, very good food (had breakfast and dinner) and service.
5 out of 5
Recommended
for Families
by Davidfrom Paignton, South Devon

We will visit again

Posted Dec 10, 2014 on Hotels.com
Comfortable beds, very good food, and very attractive accommodation
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2014 on Hotels.com