“Great value for money”

Absolutely no problems with this hotel. So reasonably priced I would have any complaints. Nice and clean and well kept all round. Service was friendly and very helpful. Only 5 minutes from the town centre, we'd stay here again.

“Handy for the station”

Very good if you have a train to catch, I was a bit disappointed given the price. I had expected more than just a squeezy bottle by the sink and shower for soap. Thought there might have been a minibar too. Not much choice for food around the hotel and it is a long walk to the City Centre. Breakfast a bit poor too only sausages and scrambled egg hot. I have had a full english at other hotels for half the price. The room and bed was comfortable though and it was quiet at the back of the hotel.

“Would certainly recommend this hotel!”

It was the first time I stayed at the Holiday Inn Express in Bristol and I'd definitely stay here again the next time. The staff at reception was extremely nice and helpful (had problems with my booking via expedia and they resolved everything without any problems at reception). The staff member responsible for breakfast was nice as well and very attentive but seemed to be a little overextended with cleaning the tables and taking care of the breakfast. The breakfast itself was not that great, at least the rolls should've been warm. The room was great. Everything, including the bathroom, was very clean and the beds extremely comfortable.

“Cheap and comfortable”

For the price, the hotel was comfortable, clean and nicely appointed. However, the double glazing was ineffective as noise insulation - even at the back of the hotel, the traffic noise from the front was very loud - so much so we thought the window was open somewhere! Breakfast included, which for the price was unexpected - not especially tasty but hot and filling. Just a bit bland. Again, for the overall price its hard to grumble. Not somewhere I'd stay longer than 1 night.

“Good location but room for improvement.”

This hotel was in an ideal location for me, very close to Bristol Temple Meads station. The staff were very friendly and helpful but there were a few things that were not so good. There was a very unpleasant smell coming from the basin in the bathroom. I reported this but nothing was done about it. A little bit of bleach was probably all it needed! The shade was missing from the main light and the telephone did not work properly - it went on ringing after picking up to receive a call. I would have liked a better flow of water from the shower but it was reasonably acceptable apart from Sunday morning - maybe this was because many people were using the water at the same time? All in all it was acceptable for my 3 night stay but below the standard I would expect from Holiday Inn.