Ratings based on 501 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Lovely stay close to plenty of attractions.

Posted Apr 14, 2015
My young children and I had such a lovely time! We went to Bristol to visit the SS Great Britain, @ Bristol etc and this hotel was the perfect location. The staff were all delightful and nice to my children which always makes mums happy. I think the best bit was the complimentary milk and cookies from room service at bed time! The swimming pool was great, breakfast was plentiful and delicious and we can't wait to go again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel excellent location

Posted Apr 14, 2015
Lovely stay friendly staff we would definitely go back
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cheshire

Great location

Posted Apr 12, 2015
Grand building, staff excellent, went out of their way to be helpful. Good sized family room, with two double beds and a large bathroom. Due some redecoration. Incredibly poor double glazing, let in both a draught and a lot of traffic noise. Nice to be able to have a swim after a day walking around the city. All in all we enjoyed our stay, may visit again, but would ask for a room on upper floors to try to escape road noise.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom v

Weekend break

Posted Apr 7, 2015
Great hotel for a weekend break. Excellent location and good rooms. Very good breakfast buffet
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel with friendly staff

Posted Apr 4, 2015
Sincere staff, excellent food. A thoroughly enjoyable visit to Bristol
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dorset, UK

Sisters weekend

Posted Apr 1, 2015
Pros: everything
Cons: the leak from the kitchen
Location: great location very handy for everything right in the centre of town
Even though the swimming pool was out of use for one of the days due to a leak from the kitchen which was a shame as we had got up early to go to the pool befor breakfast we loved the hotel, the food, the staff, our room, everything made our sister weekend perfect, they even accommodated one of my sisters mobility scooter being a big hotel that helped her immensely would go back to this hotel anytime.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location Bristol

Posted Mar 31, 2015
Beautiful hotel building in convenient location. Unfortunately there a number of issues that needed improvement. The Internet access speed and reliability was totally inadequate. The service desk available through a single button on the phone wasn't answered a couple of times when we needed to call them. Otherwise a very good place to stay.
4 out of 5
Recommended
for Couples
by A verified traveler

A nice stay

Posted Mar 27, 2015
Clean and confortable with nice staff. good room service Lack of little niceties.
5 out of 5
Recommended
for Everyone
by A verified traveler

You couldn't pick a better darned location

Posted Mar 16, 2015
Pros: Location, staff, on site facilities
Cons: Ice machines on each floor!
Location: Shopping, famous sites in close reach, bars, pubs and clubs, restaurants and quirky cafes aplenty!
Great hotel, friendly hosts and staff, cleaners respectful and lovely leisure facilities
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kent

Great place for a weekend

Posted Mar 16, 2015
Very pleased with the location and the overall ambiance of the hotel. The staff were very friendly and attentive and the quality of the breakfast was first class.