Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient for the station

Posted Sep 18, 2014
Nice quiet room and a great breakfast included in the price (would not have wanted to pay for it separately as it would have been v expensive)
4 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle

Immaculate hotel close to city centre

Posted Sep 15, 2014
Only problem was parking - selfish people using two spaces - not a problem at weekends but it needs to be addressed. Take guests number plates etc other than that the stay was great
4 out of 5
Recommended
for Everyone
by A verified traveler from south wales

Nice central hotel

Posted Aug 24, 2014
Lovely clean hotel although whatever cleaning products they use gave us all bad sinuses. Also should tell you that bottle waters are complimentary.
4 out of 5
Recommended
for Everyone
by A verified traveler from Metairie

Posted Aug 16, 2014
The facilities are nice, but the staff is a bit experienced. Further, the desk staff is also the concierge which can delay check in/check out.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ilfracombe, Devon UK.

Good central location to city. Very clean hotel.

Posted Aug 13, 2014
Efficient checking in. Fair parking for city prices, however would expect more of a reduction considering we were guests! Otherwise good stay was had by all, bar snack food good value. Would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, walking distance to shopping centre

Posted Jul 31, 2014
Friendly helpful staff. Nice breakfast in the morning. Kids eat free. Clean spacious room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to station

Posted Jul 9, 2014
Pros: Location. The waiter in the bar/restaurant was very pleasant and helpful and got the orders correct every time.
Cons: Lift's, reception pettiness, parking charges.
Location: About a mile from the Docks area which is the hub of Bristol tourism.
Purpose built hotel that at least has it's own parking garage which they charge a tenner a day for. Rooms are medium size although they do ask if you want to upgrade to "exec" for even more money. Front desk staff wouldn't check us in when we declined the upgrade earlier than 1.30 although rooms were available which seemed a bit petty. The lifts were yet again the talking ones which are programmed that assume you are too stupid to know the doors are closing/opening/which floor etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from Beijing

Hotel reasonably positioned

Posted Jul 6, 2014
Stayed here 2 nights while visiting friends, near the M32 and close to city centre. Underground parking was very good and not overcrowded. Elevator was a little bizarre always stopping at ground floor when I never pressed for that while heading to floor one. I paid for dinner the 2nd night, the Thai curry was very tasty and the waitress friendly. Concierge girl & morning man very helpful, courteous and friendly. Overall a very good service.
4 out of 5
Recommended
for Everyone
by isabel from lancashire

Nice hotel close to station

Posted Jun 24, 2014
Pros: Most things
Cons: Have twin bedded room while sofa bed is big and fairly comfortable, it would be nice to have a proper bed
Location: Near the station walks by river not too far from town centre which can be accessed by ferry
Nice clean hotel, not too noisy Staff friendly and welcoming. Excellent breakfast
4 out of 5
Recommended
by Eddie from Ireland

June 2014

Posted Jun 17, 2014 on Hotels.com
Great location for access to the cities shops, pubs, restaurants and clubs. Staff were very attentive . Enjoy my stay and would re- book this hotel. Only issue is no Guinness in the bar.