Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from hants

Not competitive with other budget hotels

Posted Jul 20, 2014
Pros: It would be good if you wanted to eat at the hotel and have a drink at the bar so good for parties .
Cons: Organisation and staff engagement.
Location: Useful for parties but if you want to visit Bromley and don't want to drive not ideal.
Room much smaller than other similar range hotels such as Premier Inn not ideally located to access Bromley on foot. Unable to provide breakfast and when this was brought to the receptionists attention her response was less than helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from r

Two week stay near London

Posted Jul 19, 2014
A very pleasant stay in a very good location with good facilities and friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Shrops

Nice hotel, very convienent for visiting family

Posted Jul 6, 2014
Pros: Only a short walk away from where the remainder of the family were staying
There was a wedding taking part on the same day that we stayed. Check in was smooth and easy
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel close to the town

Posted Jun 2, 2014
Pros: Attentive staff
Cons: Some of the furniture could do with being updated.
Location: Good theatre in Bromley
This was a pleasant comfortable hotel close to the town. I am not prepared to make any further comments.
4 out of 5
Recommended
for Everyone
by Julie from Swindon

Nice hotel, great location.

Posted Mar 11, 2014
Pros: Clean, tidy, friendly hotel staff.
Cons: Rooms were small, but is a difficult one to change!
Location: Not applicable.
Rooms are small, but was clean and tidy and everything you need is provided.
5 out of 5
Recommended
for Everyone
by from cheshire

Excellent customer care

Posted Mar 2, 2014
The hotel staff were welcoming and the room very comfortable. The staff couldn't have been more pleasant and helpful. I would definitely stay here again and would recommend the hotel.
4 out of 5
Recommended
for Everyone
by Jo from England

Visit daughter

Posted Jan 28, 2014
Pros: It was convenient for getting to our daughter and into London
Cons: N/A
Location: Lots of shops and restaurants in Bromley and easy access to London
The welcome on arrival was very warm, the room was always clean, the staff were polite and nothing was too much.
2 out of 5
by Bob H from Cardiff

disappointment and over charge

Posted Jan 8, 2014
Pros: clean and tidy
Cons: pay the price quoted on line. Drive in to forecourt ..car bottoms out needs the kerb levelling.
Booked on line at £54 on arrival asked to pay £60. Room supposedly garden view . Was small room with walls either side of window with limited view of garden. Tea and Coffee facilities provided 2 biscuits. No iron or ironing board no trouser press . Disappointing after recent stay at Reigate Best Western.
4 out of 5
Recommended
for Everyone
by Declan from Dublin

Stayed here for New years eve

Posted Jan 3, 2014
Pros: Great food , friendly and helpfull staff.....
Cons: Simplify the menu and tell joe public WHERE it can be eaten, When you close the restaurant for a wedding, think about your OTHER eating guests....
Location: great shopping in Bromley
Lots of confusion about food.....Several menus, but it is never clear about where you can eat and from what menu Example:Room service menu can also be ordered downstairs from the bar , we found this out by accident , the food was excellant but took ages when ordering from the bar. There IS a garden restaurant, but this was closed due to a wedding reception but yet the menu was still posted and SHOULD have been covered to avoid confusion. The bar was full of wedding guests waiting on the garden restaurant to open for THEIR wedding reception , the problem with this was , NON guests have to wait for a drink and to order food.....food is worth waiting for , really really great food Room was a little small......
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, rooms a bit small

Posted Dec 22, 2013
Location: Difficult to find