Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

A pleasant, traditional British hotel experience

Posted Sep 15, 2014
Pros: The location
Cons: A little refurbishment would go a long way. Fridge facility in the room for example. An updated shower unit....
Location: Well located to the local shopping area. Good transport connections to central London
All very pleasant. Nothing outstanding. Lots of wedding parties
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

Hotel in suburbia with lovely gardens

Posted Sep 1, 2014
Pros: The bar and the gardens
Cons: The hotel is being renovated which it needs
Location: Suburbia.
Our second stay here.We stayed in a room with a sofa which gave us more space this time. Busy hotel with lots of weddings going on. very helpful reception staff. Plentiful breakfasts. Easier to access with a car though we used the buses this time. A very comfortable stay
5 out of 5
Recommended
for Everyone
by A verified traveler from France

Hotel with lovely garden

Posted Jul 28, 2014
Location: Reasonable location for trips to London. Taxi to Bromley South station was £8. From there you can access Trains to Central London.
Perhaps I was just lucky because, as a single traveller, I was given a room intended for the disabled guest. It was newly appointed, spacious, very comfortable. It was a period of hot weather and the air conditioning was most welcome. The gardens are a treat. So pleasant to eat breakfast on the patio outside the dining room. The staff were charming and helpful. I travel a lot and this was a very positive experience.
2 out of 5
by A verified traveler from hants

Not competitive with other budget hotels

Posted Jul 20, 2014
Pros: It would be good if you wanted to eat at the hotel and have a drink at the bar so good for parties .
Cons: Organisation and staff engagement.
Location: Useful for parties but if you want to visit Bromley and don't want to drive not ideal.
Room much smaller than other similar range hotels such as Premier Inn not ideally located to access Bromley on foot. Unable to provide breakfast and when this was brought to the receptionists attention her response was less than helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from r

Two week stay near London

Posted Jul 19, 2014
A very pleasant stay in a very good location with good facilities and friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Shrops

Nice hotel, very convienent for visiting family

Posted Jul 6, 2014
Pros: Only a short walk away from where the remainder of the family were staying
There was a wedding taking part on the same day that we stayed. Check in was smooth and easy
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel close to the town

Posted Jun 2, 2014
Pros: Attentive staff
Cons: Some of the furniture could do with being updated.
Location: Good theatre in Bromley
This was a pleasant comfortable hotel close to the town. I am not prepared to make any further comments.
4 out of 5
Recommended
for Everyone
by Julie from Swindon

Nice hotel, great location.

Posted Mar 11, 2014
Pros: Clean, tidy, friendly hotel staff.
Cons: Rooms were small, but is a difficult one to change!
Location: Not applicable.
Rooms are small, but was clean and tidy and everything you need is provided.
5 out of 5
Recommended
for Everyone
by from cheshire

Excellent customer care

Posted Mar 2, 2014
The hotel staff were welcoming and the room very comfortable. The staff couldn't have been more pleasant and helpful. I would definitely stay here again and would recommend the hotel.
4 out of 5
Recommended
for Everyone
by Jo from England

Visit daughter

Posted Jan 28, 2014
Pros: It was convenient for getting to our daughter and into London
Cons: N/A
Location: Lots of shops and restaurants in Bromley and easy access to London
The welcome on arrival was very warm, the room was always clean, the staff were polite and nothing was too much.