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Reviews of Courtyard by Marriott Boston Brookline

3 out of 5
Courtyard by Marriott Boston Brookline
40 Webster St, Coolidge Corner, Brookline, MA

Reviews

8.4

Very Good

Rating 10 - Excellent. 480 out of 1010 reviews" "
Rating 8 - Good. 302 out of 1010 reviews" "
Rating 6 - Okay. 131 out of 1010 reviews" "
Rating 4 - Poor. 61 out of 1010 reviews" "
Rating 2 - Terrible. 36 out of 1010 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Domenico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy access and provide a comfortable pace to stay.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Domenico, We are delighted to read about your positive experience at Courtyard Boston Brookline! Thank you for highlighting our convenient location and comfortable accommodations. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Noreen, Dedham

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Noreen, We love knowing that you had such a great experience. Thanks for choosing Courtyard Boston Brookline, and we hope your next visit with us will be soon!Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Jeremy, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Boston Brookline. We look forward to your return and wish you all the best with your future travels.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 1 night in Mar 2024
Response from General Manager on Mar 24, 2024
Dear Kevin, Thank you for choosing Courtyard Boston Brookline and for this outstanding review! Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. It was a true pleasure to have you as our guest, and we hope to see you again soon!Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from General Manager on Mar 23, 2024
Dear Danielle, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Boston Brookline. We hope to see you again soon.Safe Travels,Jen ParoGeneral Manager

6/10 Okay

martin p

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is a nice location. Many options for dining and shopping. Close to the T. The bathroom could use renovation; or, at the very least, a good scrubbing, perhaps a maintenance person could spend an hour repairing the wallpaper. Price for overnight parking was exorbitant, so I parked off-property for half the price. The desk staff was competent, but not cheerful, a bit bored and distracted.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Martin, Thank you for staying with us and posting your generous review. Just moments from our doorstep, we love that our guests can find several of the city's most prominent destinations, including many restaurants and shopping centers. However, we are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations or also our high standards. Your comments have helped us identify areas where we may need additional attention, and we will address them appropriately. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

maura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Maura, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Boston Brookline. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Todd W

Liked: Cleanliness, staff & service, property conditions & facilities
Love the area
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 16, 2024
Dear Todd, We appreciate you taking the time to leave your review for Courtyard Boston Brookline. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Safe Travels,Jen ParoGeneral Manager

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was poorly lit. Bathroom was leaking
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 16, 2024
Dear Joshua, Thank you for your review and for letting us know what you enjoyed most about your visit. However, we are sorry for the concerns with your room and bathroom, and we appreciate you bringing this to our attention. We will look into this, and we are grateful for your patience. We want to provide every guest with a seamless, outstanding experience; therefore, we look forward to having you stay with us again to show you our dedication to exceptional hospitality.Safe Travels,Jen ParoGeneral Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 15, 2024
Dear David, We are thrilled you had an excellent stay at Courtyard Boston Brookline, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Lisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant experience overall. Beautiful, spacious, light-filled suite. All of the hotel staff very nice and helpful, particularly Sheila in house keeping. We received a free room upgrade on check-in, without even having to ask. Nice amenities for a hotel of this class. Starbucks cafe in lobby, fireplace, courtyard, etc. Convenient self-parking garage under hotel with direct elevator access to lobby.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Lisa, Being a part of your wonderful stay is the greatest compliment, and we are delighted you enjoyed so much about your time with us. Thank you for spotlighting our friendly staff, central location, and all the comfort and amenities we provide our valued guests. Welcoming you back would be a pleasure, so please return soon for another outstanding experience at Courtyard Boston Brookline.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Thomas D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place I will stay in Boston
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 8, 2024
Dear Thomas, It is a pleasure to read your fantastic review of the Courtyard Boston Brookline. We strive to give our guests outstanding hospitality, and your compliments encourage us all. Thank you for your kind words. We look forward to welcoming you back for another enjoyable stay.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

mordche

Liked: Cleanliness, staff & service, property conditions & facilities
the room cult of been a bit more clead
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 8, 2024
Dear Mordche, Thank you for being our guest at Courtyard Boston Brookline. We are pleased that you had a pleasant stay except for a few issues. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future Boston visits.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Thyra

Traveled with group, Business traveler
Liked: Amenities
It was all good
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Dear Thyra, It is a pleasure to read your fantastic review of the Courtyard Boston Brookline. We strive to provide our guests with outstanding hospitality, and your compliments encourage us all. Thank you for the great review. Please come and see us again soon! Safe Travels,Jen ParoGeneral Manager

8/10 Good

Cynthia M.

Traveled with family
Convenient to hospitals in the area.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Cynthia, Thank you for being our guest at Courtyard Boston Brookline. We are glad our location was convenient for everything you wanted to do on this visit. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Safe Travels,Jen ParoGeneral Manager

4/10 Poor

Yisroel

Business traveler
Liked: Cleanliness
The gate to the garage was broken for both days of my stay, and getting in and out was 10 minutes long just for one car. They charged my credit card an extra $100 because of the broken unit. When I opened the Fridge to take out my food, it was warm after sitting two days in a broken fridge! . I threw out $50 worth of food.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 17, 2024
Dear Yisroel, Thank you for staying with us and reviewing your experience. We apologize for the frustrating experience and difficulty getting in and out of your car from the broken garage. We are sorry you felt your credit card was overcharged for the broken fridge unit. Your experience does not reflect our usual standards, and we genuinely regret any frustration caused. We take matters such as this very seriously. Please allow us some time to look into this matter further. Your satisfaction is important to us, and we hope you will reconsider and give us another opportunity to exceed your expectations.Safe Travels,Jen ParoGeneral Manager

8/10 Good

David

Traveled with family
Great hotel, great location. Housekeeping could have been a bit more thorough with the room cleaning…used glasses not picked up and a few towels left on the bed
Stayed 5 nights in Feb 2024
Response from General Manager on Feb 16, 2024
Dear David, Thank you for being our guest at Courtyard Boston Brookline. We get great feedback on our location, and we are happy this made your stay even more enjoyable. We apologize for any housekeeping issues with your room. As our hotel's cleanliness is a key priority, we regret that this was your experience. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. It was a true pleasure to have you as our guest, and we hope to see you again soon!Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Tiffany

Stayed 1 night in Feb 2024
Response from General Manager on Feb 10, 2024
Dear Tiffany, Thank you for the outstanding rating. We are delighted that we could provide you with a great stay at Courtyard Boston Brookline from check-in through check-out. We look forward to your return and wish you all the best with your future travels.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Dennyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent from 9pm to 6am at the hotel. Little time to use anything extra.
Stayed 1 night in Feb 2024
Response from Jen Paro General Manager on Feb 7, 2024
Dear Dennyse, Thank you for your outstanding review. We are glad that we exceeded all of your expectations and hope that we provided you with a relaxing stay. Our team will be delighted to hear your feedback.Thank you again for sharing your experience with others, and we look forward to many more visits with you at Courtyard Boston Brookline.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff, large rooms
Stayed 2 nights in Feb 2024
Response from Jen Paro General Manager on Feb 6, 2024
Dear June, Thank you for the kind review of your stay at Courtyard Boston Brookline, particularly for complimenting our spacious room and professional associates. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit so memorable! We look forward to welcoming you again whenever your travels bring you back to the area.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to the hospital.
Stayed 1 night in Jan 2024
Response from Jen Paro General Manager on Feb 6, 2024
Dear Robert, Thank you for posting your generous review of Courtyard Boston Brookline and mentioning our convenient location close to the hospital. Just moments from our doorstep, we love that our guests can find several of the city's most prominent destinations, including Fenway Park, Harvard Medical School, Boston College, as well as Dana Farber, Brigham & Women's, and Boston Children's Hospitals.It was a pleasure having you, and we look forward to hosting you again soon.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Dear Wendy, We are thrilled you had an excellent stay at Courtyard Boston Brookline, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities
It was perfect for what my son and I Needed to end my
Stayed 4 nights in Jan 2024
Response from General Manager on Feb 4, 2024
Dear Bryan, It is wonderful to know that you and your son had a great time staying at Courtyard Boston Brookline and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind review, and we hope you will be able to stay with us again soon.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Rukminikanth R

Stayed 1 night in Jan 2024
Response from General Manager on Mar 21, 2024
Dear Rukminikanth R, We appreciate you taking the time to leave your kind rating for Courtyard Boston Brookline. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Safe Travels,Jen ParoGeneral Manager

6/10 Okay

Susan

Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Susan, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Safe Travels,Jen ParoGeneral Manager

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff eas helpful
Stayed 1 night in Jan 2024
Response from General Manager on Feb 1, 2024
Dear Eileen, Thank you for staying at Courtyard Boston Brookline and for posting this wonderful review. We strive to provide our guests with thoughtful hospitality and attentive service. Therefore, we are pleased to read your generous compliments. We appreciate your feedback and look forward to your next visit.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Anne, Great Barrington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door to the Coolidge Theatre
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
Dear Anne, It was a pleasure hosting your recent stay at Courtyard Boston Brookline. Thank you for your nice review and for mentioning our wonderfully convenient location. We are so fortunate to have the Coolidge Theatre nearby. We hope to see you again when your travels bring you back to Boston. Thank you again for the wonderful compliments!Safe Travels,Jen ParoGeneral Manager

8/10 Good

Thomas D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here twice and it has become our head quarters each time we come to Boston . The staff is friendly and went out of their way to make us happy.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
Dear Thomas D, We are delighted to read this was your second stay with us. That's the highest praise we could ever receive from you. We are committed to delivering exceptional service to each guest, so we are thrilled to read your positive comments about our staff and their excellent hospitality. Thank you for being our guest at Courtyard Boston Brookline, and we hope to have the pleasure of welcoming you back soon when you revisit Boston.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Lauren

Stayed 1 night in Jan 2024
Response from General Manager on Mar 21, 2024
Dear Lauren, We are thrilled you had an excellent stay at Courtyard Boston Brookline, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Safe Travels,Jen ParoGeneral Manager

6/10 Okay

Sandra J

Liked: Staff & service
No pod coffee machines or microwave in rooms. The coffee shop never got my coffee orders correct
Stayed 5 nights in Jan 2024
Response from General Manager on Jan 26, 2024
Dear Sandra J, Thank you for your recent stay and candid feedback. We want every guest to enjoy everything about their time with us; therefore, we apologize for the inconvenience you experienced with some of our amenities and service. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. We appreciate you sharing your review. Thank you again for your feedback, and we would love to welcome you back soon. Safe Travels,Jen ParoGeneral Manager

8/10 Good

paul

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No bell hops or valet wished coffee shop opened a little earlier
Stayed 4 nights in Jan 2024
Response from General Manager on Jan 26, 2024
Dear paul, Thank you for staying with us and sharing your experience. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest in the future. We hope to welcome you again soon.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Tiffany

Traveled with family
Liked: Property conditions & facilities
Very convenient with lots of shops and restaurants nearby
Stayed 1 night in Jan 2024
Response from General Manager on Jan 25, 2024
Dear Tiffany, Thank you for posting your generous review of Courtyard Boston Brookline. We are pleased you found our hotel to be a relaxing retreat, and our excellent location, with lots of shops and restaurants nearby, made it even more memorable. It was a pleasure having you, and we look forward to hosting you again soon.Safe Travels,Jen ParoGeneral Manager

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel
Stayed 4 nights in Dec 2023
Response from General Manager on Jan 20, 2024
Dear William, We appreciate your feedback on your stay at Courtyard Boston Brookline. Your insights are valuable as we continually strive to enhance our offerings. Thank you for choosing us, and we hope to host you again for an even more enjoyable stay.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Matthew, New Hartford

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 18, 2024
Dear Matthew, Thank you for choosing Courtyard Boston Brookline. We are pleased that we exceeded your expectations during your visit to the city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Shanon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Jan 17, 2024
Dear Shanon, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Boston Brookline.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

John, Amesbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 17, 2024
Dear John, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Boston Brookline. We look forward to your return and wish you all the best with your future travels.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Susan

Stayed 1 night in Jan 2024
Response from General Manager on Jan 16, 2024
Dear Susan, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Courtyard Boston Brookline. We'd love to host you again someday for yet another unforgettable visit.Safe Travels,Jen ParoGeneral Manager

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 15, 2024
Dear Janet, We are pleased to receive your generous rating for Courtyard Boston Brookline. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Safe Travels,Jen ParoGeneral Manager

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 14, 2024
Dear Susan, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

VICTORIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always amazing. You walk out to beautiful Brookline with tons of dining and shopping options. Rooms are clean and updated. Nice comfortable bed and work area.
Stayed 1 night in Jan 2024
Response from Jen Paro General Manager on Jan 13, 2024
Dear Victoria, We are pleased you had an excellent stay at Courtyard Boston Brookline. We appreciate you letting other travelers know how much you enjoyed your time here! Thank you for mentioning our fresh, clean accommodations, comforts of bed, excellent location, and courteous associates.It was a pleasure having you as our guest, and we hope to see you again very soon.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Jordan

Stayed 1 night in Jan 2024
Response from General Manager on Jan 10, 2024
Dear Jordan, We appreciate you leaving your generous rating regarding your recent visit to Courtyard Boston Brookline. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future.Safe Travels,Jen ParoGeneral Manager

8/10 Good

Heidi, Rockport

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice time
Stayed 1 night in Jan 2024
Response from General Manager on Jan 10, 2024
Dear Heidi, Thank you for your outstanding review. We are glad you had a great time and that we exceeded all of your expectations. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits with you at Courtyard Boston Brookline.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Ferdinando, Clifton Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Jan 10, 2024
Dear Ferdinando, Thank you for the generous rating of Courtyard Boston Brookline. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Judith, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, reasonably priced and comfortable. Beware the slippery shower floors.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 1, 2024
Dear Judith, Thank you for choosing Courtyard Boston Brookline! We're pleased you enjoyed our great location, reasonable pricing, and comfortable accommodations. Your feedback is valuable, and we'll address the concern about slippery shower floors to enhance future experiences. We appreciate your positive comments and hope to welcome you back soon for another enjoyable stay.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Always clean and friendly
We stay at the Courtyard Marriott a handful of times a year. Always very clean, friendly staff, nice little pool and a great location with walking distance to loads of restaurants at Coolidge Corner and a quick drive to BU, Fenway, the whole Harvard Med complex and more.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 29, 2023
Dear Andrew, Thank you for being a loyal guest at Courtyard Boston Brookline! We're delighted to hear about your positive experiences with our cleanliness, friendly staff, amenities, and convenient location. Your feedback is invaluable, and we look forward to welcoming you back for another enjoyable stay.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Judith, Kirkland

Stayed 3 nights in Dec 2023
Response from General Manager on Jan 16, 2024
Dear Judith, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Courtyard Boston Brookline soon!Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall wonderful experience- will always come back to this hotel when coming back to Boston
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 25, 2023
Dear Amy, Thank you for choosing Courtyard Boston Brookline! We're thrilled to hear about your overall wonderful experience. Knowing that you plan to return means a lot to us. We appreciate your positive feedback and look forward to welcoming you back for another memorable stay in Boston.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

nancy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Dec 2023
Response from General Manager on Dec 23, 2023
Dear nancy, Thank you for your positive feedback about Courtyard Boston Brookline! We're thrilled to hear that you had a great experience. We appreciate your review and hope to welcome you back for another great stay in the future!Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Charles

Stayed 1 night in Dec 2023
Response from General Manager on Dec 22, 2023
Dear Charles, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Courtyard Boston Brookline. We'd love to host you again someday for yet another unforgettable visit.Safe Travels,Jen ParoGeneral Manager

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on Dec 21, 2023
Dear Nigel, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Boston Brookline.Safe Travels,Jen ParoGeneral Manager