Ratings based on 358 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from New York, NY

nice hotel, near transportation to Boston

Posted Jul 21, 2014
Pros: pool and buffet
Location: Brookline was the perfect place to stay. Close to shopping nearby. Transportation was convienant.
food at the buffet was excellent. Staff was nice. pool and large chess game was fun. Close to transportation to Boston and elsewhere.
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond VA

Nice hotel close to the subway and airport.

Posted Jul 14, 2014
Pros: Location !
Cons: I do not know.
Location: A lot!
We like Brookline . A beautiful town nearby Boston! My kids like the hotel very much. We took a walk every evening around the street and discovering beautiful Jewish style and culture . Much more!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2014
Very nice. Clean. Easy to get to. Very close to downtown boston. Nice restaurant and bar staff
2 out of 5
by A verified traveler

It was only one night

Posted Jul 11, 2014
Pros: Staff
Cons: Physical plabnt, heta/AC units
Location: Close to Brigham & Women's and the Elephant Walk Restaurant (terrific food)
It was convenient, staff was great. However, the AC/Heat was weird. It dis not work at alll at first (temp 78), the staff came and fixed it. The thing was stuck on auto, so when the temp went below our desired temp, the heat went on, and made a racket.I got up 7 times to try and temper the situation. Water was spilled on the floor, and when I wiped it up, it was filthy. I won't stay there again, which is too bad, because like I said, the staff was very good. The facility needs an update. For the price, it was not worth it.
5 out of 5
Recommended
for Everyone
by A verified traveler from maine

Nice hotel close to restaurants and medical center

Posted Jul 10, 2014
Staff was extraordinary, room was spacious. Great location with easy access to public transportation.
3 out of 5
by A verified traveler from Chicago

Served the purpose

Posted Jul 6, 2014
Pros: Location and lobby layout
Cons: Customer Service/amenities
Location: Walking distance from Fenway Park and Boston College
To be fair, I was looking for a lower priced hotel and therefore was never expecting a 5 star establishment. Having said that, I was pleased with the lobby of the hotel which gave it a nice feel. However, the rooms had a motel feel but the cleaning staff did a good job keeping it neat and organized every day. The rest of the staff itself seemed non existent. No one really greeting as we walked in. I stood in line waiting to ask a question for literally 10 minutes. I understand the guy in front of me had an issue that was being addressed, but the person at the front desk should have said "I'll be right with you", or ask for help or anything! Instead I waited and after 10 minutes of not being acknowledged I walked away and even then he made no attempt to ask what I needed. Also, the movie channel in the room was not working so I called the front desk TWICE and never got an answer. This was at around 10PM. So that was both money out of the hotels pocket and a disappointment for me. I don't typically order movies but was in the mood for one that night, so a heads up to a hotel rep that might be reading this...check the system because there might be more people you are losing money on due to a glitch. The location was fine especially for my travel plans. Overall it was ok but not wowed. If he customer service was better I might even have considered going back.
4 out of 5
Recommended
for Everyone
by A verified traveler from THE University of Iowa

A Refuge in the Storm

Posted Jul 3, 2014
Pros: Friendly staff
Nice accommodations close to the action. I felt welcome and it that feeling enhanced my enjoyment of my trip.
2 out of 5
by A verified traveler from Orlando, FL

Old old old...

Posted Jul 3, 2014
The staff were great and the indoor pool was great but our room had a very musty smell to it. When we arrived there was a purifier/ionizer going in the room to hide the smell. Being asthmatic, I picked up on the problem right away. The bathroom was very antiquated and uncomfortable. The bed was also not at all comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good, clean hotel, with good access to Boston

Posted Jun 28, 2014
Great for access to Green line, and also within easy walking distance to shops and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to transportation

Posted Jun 27, 2014
Pros: The rail stop was right outside.
They were pleasant and helpful. Nice accommodations.