“great stay!”

Location was very convenient. Close to the airport, zoo, restaurants, shopping. Hotel staff was very friendly. Room was comfy and clean. Breakfast was great-buffet-style with a variety of hot foods like sausage, eggs, biscuits and gravy along with cold cereals, pastries, muffins, fruits, yogurt, and even make your own waffles. Stayed 2 nights, and during the second night our neighbor's tv was so loud we called the front desk to complain, and the matter was resolved within minutes. Would definitely stay here again!

“Loved it!”

My boyfriend and I stayed here for our anniversary. We booked the king sized bed with the hot tub in it. Lets just say we were more than impressed. The hot tub was the perfect size. It had a separate bathroom with a shower/bathtub in it. The tv's were also recently updated. We live in North Olmsted, so it was just a little get away for us, and it was more than worth it. The room had a somewhat large fridge(with small freezer), and microwave. The TV has a HDMI hookup, so if you wanted to have a small get away like we did i recommend bringing the Xbox, or DVD player and some movies. To rent a movie for a night there is $16.99. The breakfast was delicious, and the pool was nice, it was heated. My boyfriend and I both agree that the sleep we got that night was the best ever. We actually called down to see how much it would be if we wanted to buy one of the blankets and pillows, it was JUST that comfy. I HIGHLY recommend this hotel to anyone who’s looking for one. The staff was soooo nice and helpful.

“Second stay”

The location was perfect. It was just a few minutes from the zoo and downtown, without having to stay in the chaos and traffic of downtown. I loved the fact that I didn't have to pay to park which saved a lot of money over a couple of days where other hotels charge $12-$20 daily downtown, The staff was very friendly, the breakfast was great and there was a full buffet at 9:30 after a few wrestling teams went through. While there are trains close, I never heard one the entire weekend. The pool is open until midnight which was great because we were going to go to the new Cleveland aquarium, (got there, paid to park, 3 hr wait to get in, water was too murky and employee said it wasn't worth the wait so we and everyone else left and didn't get our parking refunded-rip off!) so we went back to the hotel and swam the whole day and my kids were just as happy. Thank goodness!

“Great weekend in Cleveland!”

We were looking for a hotel with a whirlpool tub in the room near the Rock and Roll Hall of Fame. We had a pleasent time in the hotel and it was not far from the Hall of fame.

“thumbs up”

The staff was helpful and courteous. Everything was good on our overnight stay.

“Ehhh okay”

It was okay not anything bad, but not really great either

“Disappointed”

The room smelled musty even after they sprayed a deodorizer. The floors in the elevator and other spots look worn with ground in dirt that has been polished over. Staff were good although they could not help us find a nice restaurant - they could only think of chain restaurants.

“"Not welcomed by Grace!"”

Poor service from the start! Pool was crowded and very noisy! Staff was not helpful!