Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by ramafrom sydney

Posted Oct 12, 2014 on Hotels.com
Fantastic service
5 out of 5
by Julia Ashtonfrom Australia - WA - Perth

Posted Oct 12, 2014
Pros: Being in such a historically important building that was beautiful and gracious. The tropical gardens and peaceful ambience was breathtaking
Cons: That we had to leave.
Location: Tranquil
Facilities: Distinctive; Value: Great deal; Service: Go the extra mile; Cleanliness: Delightful; A car is very handy to have to visit all the stunning features that Broome has to offer.
5 out of 5
by Frances Di Coccofrom Australia - VIC - Melbourne

Posted Aug 22, 2014
Pros: The numerous options for relaxing in the lush, green tropical garden
Location: Tranquil, beautiful setting
Facilities: beautifully decorated; Value: Affordable; Service: Go the extra mile, welcoming; Cleanliness: Beautiful;
5 out of 5
by Craig Tighefrom Australia - WA - Perth

Posted Jul 20, 2014
Pros: The service and atmosphere was brilliant
Location: Reasonable access
Facilities: Distinctive; Value: Amazing; Service: Phenomenal; Cleanliness: Beautiful;
2 out of 5
Recommended
by じょん

日本人には向かないかも

Posted Jul 16, 2014 on Hotels.com
ホテルは大変静かな住宅地にあり、大きな看板も出ていないので、少々見つけにくいです。近くのレストランやパブへは数百メートルですが、日没後は真っ暗になるので、徒歩移動はオススメしません。夕方6時前に到着しましたが、フロントはすでに営業時間外だったようです(事前にフロント営業時間の説明は提供されませんでした)。たまたまホテルの従業員に会えましたが、部屋の場所などの説明や注意書きが入った封筒を渡されただけでした。「部屋の鍵は開いていて、鍵はベッドの上に置いてあるよ」と言われましたが、部屋に鍵はありませんでした。フロントオフィスに戻るもすでに誰もおらず、ホテル指定の時間外連絡先へ電話しましたが、対応はありませんでした。1泊でしたのでチェックイン/アウトの手続きは翌朝しました。ホテル自体は欧米型リゾートハウスのようなつくりで、中央に小さなプールもあり、雰囲気は悪くありません。部屋は小さかったものの、きれいにされており、滞在には全く問題ありませんでしたが、備え付けのコーヒーマシンが不潔だったので利用できませんでした。浴室はシャワーのみです。Hotels.comで通常価格より結構な割引で利用できたことと、オーストラリアの標準的サービスや物価高を考慮すると不満ながらも納得できなくはありませんが、日本人が日本人的感覚で利用するには不向きかと思います。
4 out of 5
by Timothy Bushfrom Australia - VIC - Melbourne

Posted Jul 14, 2014
Pros: Beautiful old heritage buildings, a lovely insight into tropical architecture. Very friendly staff and a good breakfast.
Cons: Footsteps in rooms above the McAlpine Suite cause rather a lot of floorboard creaking.
Location: Not really walkable
Facilities: A little tired in places; Value: Reasonable; Service: Friendly; Cleanliness: Immaculate; Quite a walk into town past a few less-desirable sights - get a hire car.
2 out of 5
by Kevin Quigleyfrom Australia - VIC - Melbourne

Posted Jun 24, 2014
Pros: Beautiful setting
Cons: Public areas dirty, minimal breakfast, no bar most times, all needs a good clean
Location: Tranquil
Facilities: Shabby, Run-down, public area not clean; Value: Unreasonable, Looking very tired; Service: Below average, Staff tried hard; Cleanliness: Dirty, Messy, Lacking, bedrooms fine other poor; Gone down hill dramatically since I stayed there 4 years ago. Will not recommend
4 out of 5
by David Haworthjfrom Australia - NSW - Sydney

Posted Jun 17, 2014
Pros: The atmosphere of the Pearling Masters House and the wonderful room used as the library
Cons: VerVerandahs not swept in three days and bathroom floor needed scrubbing
Location: Tranquil
Value: Average price; Service: Polite; Cleanliness: Messy; Breakfast pastries, fresh fruit and meusli very good
5 out of 5
by Helen Ritchiefrom Australia - NSW - Sydney

Posted Jun 17, 2014
Location: bit of a walk to town cen
Facilities: Distinctive; Value: Affordable; Service: Go the extra mile; Cleanliness: Immaculate;